Eureka Forbes Complaints & Reviews

I bought AS XPERT RO+UV+UF TDS Regulator on Jan-2015 from VIVEKS at
Chennai Vadapalani branch. Its worked in good condition upto six
months from, after that its started to give trouble for us. Every weak
some failure happens. Whole product is defective. I am spending Rs 900
for every month for spare part alone.I raised so many complaints
request and escalation request .(Ref Complaint no : 7-11 #84270482,...

I have bought Aqua sure Dx(Customer id-[protected]) in August 2014. Then in 2015 I have renued the warranty for one more year. After that warranty extension the machine haven't working properly. Each time I have registered the complaint via their customer care number, and they resolve it in 7-10 days while they are claiming for 2 days resolution. recently on Dec 15, 2015 I have registered a complaint with complaint number 84790920, and the...

Water flow has decreased and it takes much time even to fill one bottle. The qualify of the water is also doubtful. Made several complaints. The last one was made on 19 Dec/15. They have informed that since it is an old matter, they are reporting it at "higher level" and will be resolved in 24 hrs.!. That "higher level", it seems, is sleeping. The complaint No. is [protected] & Cust id is: [protected]. Needs service at the earliest as it is...

I purchased a RO Genius model in 2013 and since then every year there is problem in the chip and Eureka Forbes is taking around 10 to 15 days to resolve it. This year also since last two week the RO is nor working and a complaint is lodged. Even after 15 days of the complaint no response from the concerned which irritates....

Escalated service 2 times No: 84874426 No response from any representative worst website features nothing can be done online customer care emails not working Just fooling the people...

I had purchase one water filter vide bill no. 026900 dated[protected] for Rs 16990 the filter is not working properly since installation we are making regular complaints regarding the said filter every time the mechanic comes telling some problem or the other during December 1stweek lodged a complaint the mechanic told that the motor needs to be replaced he talked to his head Mrs Nigam she told it will take ten days to replace the motor...

I have purchased Aquagaurd Magna UV, vide order no[protected] dated 29.08.2015 from Aquagaurd authorize representative Mr.Amol P Patil...Cell No-[protected] and same day i have fully paid the amount & i received the product within next 10 days by couries than try to contact Amol for installation but he cant respond the call and delay for next 20-25 days than i have arrange one person in chargable basis to install my new product and again i...

Dear Team This is to bring to your notice that I Ronak Shrivastava purchased Dr Aquaguard Magna HD RO UV on online, The Delivery of the Product was taken on 17/12/15 perfect time.But after that all problem started your technician Mr Velu Mobile No - [protected] came to visit the place for installing the product. But after some time the water start flowing from every where also the tank is also not getting filled. If we switch on the motor...

I hold 2 water purifiers Sensa and Gold Nova with valid AMCs. In the last 7-8 months there has been repeat complaints that needs a lot of follow up(several calls and complaint numbers). It gets addressed when we move through the escalation channels upto India Head Mr. Benson. Even now the latest complaint has not been addressed from last 13+ days and is still in-progress. We have been made to run from pillar to post. Previous complaint numbers:...

I bought a new aqua guard enhance ro purifier it is not working every 1 week it's not working . Representative people are not doing their job properly . They are unable to make my aquagaurd to work properly Very very bad euroka forbes better not to buy it...

I bought eureka forbes uv prime from vijay sales...it is not working properly from day of installation...there technicians are not able to repair it...even after changing pcb its not working ...i bought it in may and inspite of repeated complaints they are not ready to exchange product...neither they can repair it nor they are ready to exchange...

I am being harassed by the service personnel. unit not working for past 2.5 months. No water flowing Complaint was attended after 1 month for want of part. thereafter the water continuously flows even when power is off. repeated complaints made but no action. the latest compliant numbers are [protected] [protected] the franchisee and the service manager keep on shifting the onus on each other. no care for customer. can you please...

My customer code:[protected]. I purchased Aquaguard Magna on march 2015. The Tap design has a flaw which allows pressure on a 2mm plastic tip which breaks off easily. I had to replace tap three times in 8 months. The model shows green when switched on and blinking blue when working. I raised a complaint for it was always green. The Highly skilled Eureka Forbes technician tried to convince me that the machine glows green when working....

Had bough water purifier 'Prime UVA'. It has started giving me trouble since last 2 months. Every time engineer comes replace some part it gets down again. Technician says that this particular product is faulty but this is denied by company representative....

Pathetic service and worst product from Eureka Forbes. Within 6months, the product stops working, water tastes bad, and finally falls dead. Now I am spending my time calling customer care or calling the technician. Called customer care several times about technician, for the LED was blinking green continuously, and water tasted very bad. Finally the technician arrived 10 days after complaint registered. First he re-installed everything,...

I am using i-Nova since last 9 years and it is under AMC. Earlier the service was ok. Last year I shifted to Kopar Khairne, Navi Mumbai and after that I am struggling to get proper service. In Jan, I called up and ask them to change the candle as per the AMC. After a lot of fight (on phone) the person came and told me that they don't have candle available in stock. He will come again after 15 days and will change the candle. He just cleaned...

As from the date of purchase n after installation of my water purifier, your company service agent told me that he will come for check up of my water purifier after 1 month .but no one came till date and my purifier make hilarious noise after start......

Bought a aquagaurd magna. Details provided below: Transaction id is [protected] Customer ID is [protected] Employee Code 9064980 Order Form No. [protected] The person sold the product saying it can be upgraded from UV to UV + RO. But now the company says that these options are not available. Whom to believe. Also even after repeated request no one came to visit or gave a call to understand or explain the problem. leave aside...

I have purchased Aquaguard Neo on 28.12.2014 from Sneha Synergies sales representative in Bangalore. Now within a year it started giving problems. When we switch on the Aquaguard from last one week the red light continues to blink and beep sound so i have made a service request through online (Request Id : [protected]). There was a call from the call center they sent the service person Mr. Vinod ([protected]) on 16/12/2015. He inspected...

Your transaction id is 89243
Your Customer ID is [protected]
Your Order ID is [protected]

i had purchased an air purifier and just after 2 days o[censored]sing this product
the product stopped working
i mean what the is this, it seems as if you have given me an
old product instead of a new one

now i want a replacement of the product with a new one...