Eureka Forbes Complaints & Reviews

I had brought the Aquasure Nano water filter last year, one service is done. I had called for the second service and also provided the details. Till now no response from the support team....

Please find herewith advance and final cash receipts Nos. 024064 and 024146 for Rs. 10, 000/- and Rs. 16, 000/- respectively both dated 30/09/2015 for the purchase of Dr. Aqua Guard MAGNA HD RO + UV on 30/09/2015. Although the product has been delivered I am not in receipt, as on date, a proper purchase bill and warranty card as assured, by their sales personnel. And that too despite several reminders over telephone to the sales personnel...

Dear Sir, This is with reference to the Aquaguard genius water purifier service, I received a call one Mr Chandru bearing telephone number [protected] they have been following up with me on the service of my water purifier from last two days, I requested them to come today morning, they arrived at my home and informed me that we need to change three candles and some chip. He took out some old chip from his bag and showed me that this...

I purchased dr magna around 4-5 months back. It is giving problem. i have complained on 2nd nov 15 complaint no[protected], also complained on line, even several times over so called customer. care also escalated but of no use not even a single courtesy call. This is the situation while my product is under warranty. I dont know what Eureka is going to do after warranty expires.Very hopeless, pathetic services are being catered by Eureka. We...

Respected Sir, sub: refund of amount with reference to the above, i puchase online product of Dr.Aquaguard Classic from Eureka Forbes, by online shopping @ eurekaforbes.com through Debit card on 1st November, 2015, detial of My constumer Id : [protected] and Transaction Id: 82180, amount Rs.8, 990/- they have shipped through Gatti Transport, and also given the docket Number[protected], within 3 to 7 days your product will reache at door...

I Dilip Shukla installed aquaguard classic around 5 months back and they installed the machine around 2 months back and then did not connected it for supplying water. I advised to Emi once they have installed on which they misbehaved and then took the machine out today. People involved are Mr. Ram from kanpur and hir area manager I live at 1/76 shivkatra (no. 24 Krishna puram) G.T. Road kanpur-208007. my number is [protected] emil:[protected]@hotmail.com Ram...

VERY VERY Disappointing Experience buying Aeroguard Bad Product, Pathetic Service and RUDE CUSTOMER CARE Disgusting executives and a Lifetime lesson!! I bought 4 Aeroguards (2 for myself & 2 for my brother ) on 15 Nov 2015 From "MARK ENTERPRISE, GURGAON" Within 2 weeks 1 unit stop working upon complaining to the sales person name "RABISH RAI" # [protected], He sends one technician to check the same after the guy who checked the faulty...

VERY VERY Disappointing Experience buying Aeroguard
Bad Product, Pathetic Service and RUDE CUSTOMER CARE Disgusting executives and a Lifetime lesson!!

I bought 4 Aeroguards (2 for myself & 2 for my brother ) on 15 Nov 2015 From "MARK ENTERPRISE, GURGAON"

Within 2 weeks 1 unit stop working upon complaining to the sales person name "RABISH RAI" # [protected], He sends one technician...

From July after installing the magna, I am totally dissatisfied with the service and the machine. A lot of complaints mails and calls to different persons in the company problem still the same. Before moving to court complaint in the online service. Mrutyunjaya Mishra, Type5 flat number 102, Dr. Shakuntala misra national rehabilitation university, mohaan road, Lucknow 226017....

From: Ananthan M B, B/1/202, Shubharambh Soc, Phase II, Manpada, Thane West - 400607 Mob no - [protected] RE: Service Contract no - 527770 valid from 1/11/2014 to 03/1/2017 Since I Shifted to Thane the service agreement with you is very irregular and unsatisfactory : I have called you a number of times followed by Email' This way an arrangement for Service cannot be continued further: During Last visit the technician cleaned...

Almost 2 months have past and there is no responses from eureka forbes about my refund of money for my water purifier. you see its a small amount of rs 5300/- five thousand three hundred. but my suggestion is don't take it as a small issue. it will cost you dearly once i take a step. my consumer id no is [protected]. and my refund is on 4th nov with no 93478051. this would be my last request or its the court who will decided the case. i...

I bought the filter on 23rd Aug 2015 . Its is having issues like water leakage, tap issues, water not filtering since then . I have lodged a complaint on 22 Nov . Since that day i haven't received any positive response from the executives and now the filter is not working at all.Every time I call(WHICH IS CLOSE TO 7 TIMES NOW) they say that they have noted down the complaint and an executive will visit soon but the representative never comes....

Hello, I had bought a aqua guard water purifier on 17th February 2015. Now the system is not working. Water is not flowing out. I had called aand registered a complaint almost one week before but in vain. Please consider this issue seriously and do the needful at the earliest. Sreeja Bhaskaran...

We are unable to operate it. We made a request to send an executive to expain and install it at our house. But after selling the product they say we don't send any executive for demonstration. Please resolve our query at the earliest....

I have purchased a Eureka Forbes Elegant RO on 16 Dec 14 for my personal use at my home comprising self, wife and one child. The RO machine was installed on 18 Dec 14 is being fed with clean bore well water. As self and wife are working, our consumption may not exceed about 10 ltrs/day also often we move on short holidays to native. Hence the usage of the RO machine high normal to minimal. 05 Dec 15 The said RO machine became defective...

Wish I could had read this blog before spending money on Eureka Forbes. My complaint number is [protected] and my water purifier stopped working within 2weeks of purchase .. Now I am just calling and complaining and receiving no help from Eureka Forbes .. Worst experience ever...

I am having maintenance contract for Riviva RO. during second service out of four cylinder 3 have been changed and one carbon refill is not changed. for this i have complained and send message to service manager at surat. But they are not responding to my complain. If they do not respond to my complain only option available is to serve legal notice from consumer court. I will follow this option on Monday 14th February 2016. Digvijaysinh...

I have ordered Forbes trendy Nano Vacuum cleaner on 12th Nov. Mu customer ID id [protected] and my registered Phoen no. is [protected]. product was Delivered to me on 20th November. Whwn Unboxed, a wheel was found broken. I made online compliant for replacement on 23rd Nov.I am following up since then with call center but no action. Each time new promise date is committed. I have not been able to use the product till now and it is lying...

I have a Aquaguard (Inova) and my customer no is [protected]. As I am a working woman, I paid for 3 years AMC which was from 30th April 2012 to 29th April 2015. AMC was paid for to ensure that they attend to it every 6 months even if I am busy with work. Once a year the candles were also supposed to be changed with the AMC amount paid. I received only 4 service calls so far in the three year period instead of 6. Similarly candles were changed...

Customer id : [protected] complain number: 84465428 dated : 23 nov 15 still no response!!! Product is not installed properly and due to that I m unable to use it and it's so distressing on me and criticized by my family and friends....