Eureka Forbes Complaints & Reviews

When I renewed my RO AMC with Eureka Forbes, i received a message with offer from Eureka Forbes promoting 360inex eCom site. I ordered 2 products and paid online but i didn't received any acknowledgement for my order. 360inex seems to be a fraud eCom site and i am surprised that a brand like Eureka Forbes can promote such frauds....

Not give any service.
Only registered the complaint. No any further action.
I have purchased the aquaguard crystal model before 10 month Product is in warranty period also paid for the 1 year AMC service .
before 2 week water flow is low then complaining to service center she registered the complaint. now the aquaguard is not working....

Not give any service.
Only registered the complaint. No any further action.
Product is in warranty period also Take the 1 year AMC service ....

Dear Sir,
Complaint no : [protected], [protected], [protected]
Above all are closed by EUREKA FORBES without information to me and WITHOUT RESOLUTION.
COMPLAIN DETAILS AS BELOW:
I have purchased AG NRICH in Jan’21 with exchange of my old AG Classic model. At that point of time I have two years AMC left in my machine. For this sales executive has informed that this amount will be adjusted against AMC after warranty...

I had purchased AMC with Aquaguard Pump Classic for 3 years from[protected] since i moved out to new home where this model cannot be used i request to refund the AMC charges to one more Aquaguard currently i am using at new home...

Hello,
My name is sumit jain, my sister purchased an aquaguard ro water purifier for my brother wedding from
dial tone electronics, 17 MTH compound indore
As i got it fitted perfectly but it came as a defective piece. I tried reaching out eureka forbes’s customer support but they only giving me dates to fix but no one was coming.
Ro membrane of it was not sending pure water to the reserve.
I am helpless...

Timeline of Issues
7.07.2021 - Product delivered and installed almost a month later after constant reminders.
Product stopped working post installation, there was red light blinking and water flooding from the due to faulty installation. After complaining instead of refunding or getting a new product they began changing all the parts. The machine still did work.
23.03.2022 - Finally almost 6-7 months later instead if...

Hi,

On 20th June I had registered a complaint with Eureka Forbes regarding my RO which had stopped working. Upon inspection the service agent informed that the filters need replacement and will be chargeable. Upon enquiring I was told that filters are not covered in the AMC which in the first place was never informed neither verbally nor through a written contract. The AMC contract renewal was done on 20th Oct 2021 after payment...

I bought this water softener in 2021 from pure sales & service ujjain. Within just 4-5 months, it stopped working. I called the service manager multiple times to solve the issue. He finally came and repaired the softener and reinstalled it saying it's working now.
When I checked the water quality, I realised we are using hard water since so long, this softener is a fake product.
They did not even care to give us the right...

I bought a product from Eureka forbes, it has been 1 months, it is in warranty, but company is failing to provide service since 10 to 14 days only saying today tomorrow.
They are not returning product neither refunding money or providing service....

Water purifier was installed on 28th April 2022. It started leaking in 10 days. I raised a complaint. It is a month and no one called or reached out to me. I called 6 times last one month and got same answer that tecnician will call in a day.
I asked them a denial letter that they cannot service so that i can atleast get replacement from Amazon.
They are not servicing nor providing me a denial letter. I dont know what to do...

I am give a series request for my aquaguard glory water purifier on 12 Jun 22 what I purchased in 22-04-23 with Rs 13999 was not working. But they are not assigned my job for last 10 days. Many times i called them but they said "with in 48 hours we complete your job" every time. But up to date my problem was not solved....

I have Aquaguard Enhance NXT UV + Hot water purifier (Goa). My purifiers warm and hot water system often stops working and the service provided by Eureka Forbes is absolutely pathetic. Every time a service engineers comes and say a part is bad and it will come afyer 3 to 4 days. I keep calling them but nothing get fixed before 7 to 10 days time.

I have to say that I have never seen such a worst service handling system from...

I paid AMC to my Water purifier for two years by online payment but I have not received the assured gifts so far, already as a part of new AMC eureka forbes people came and replaced the candles on 19-6-22, but I have not received, I spoke with customer care people several times and also I raised my complaint by sending mails several times but no response hence I expect to receive my assured gift as early as possible....

I have renewed AMC for my water purifier for 3 years on 5th June 2022 but till now the link for free gift says your number is not registered for free gift redemption. I have contacted customer care services and wrote emails several times and also contacted the person who assured me for it when I have renewed my contract but no action from company side. The time mentioned to claim is 60 days from the date of renewal of AMC....

I purchase water filter Pride brand on 18.06.2022 in kanpur it's water locker pats was damaged ( broken ). I fix with quick fix but it does not supply water down word. . I could not get water from it please repair or change this part and provide us service....

Dear Sir/ Madam,
It has been nearly one month since I have been requesting you to replace my water purifier as I am required to change the filter costing Rs. 2, 550/- every 4 months. However inspite of repeated assurances my water purifier has still not been replaced. I had therefore vide my mail dated 7th June 2022 informed you that if my water purifier is not replaced in 24 hours I shall go out and purchase another water purifier(...

Our water filter has not been working since 12 days and hence we logged a complaint with the company service center. We contacted and did follow ups for 4 times now. Each time they have promised to send a technician on the very same day or the next day but till now no technician has come. AMC is valid upto August 2023. We have to purchase water from outside on a daily basis. Kindly look into this matter immediately as we are facing issues...

Dear Sir/Madam
My self tilirani nayak, my registered mobile no is-[protected].i will
purchase a water purifier on 18/7/2020, in bhubaneswar my customer
code is-[protected].after some month of purchasing my 1st breakdown
is coming that is water not filling in tank, so your service engineer
attend the problem and resolve it. again some days the same problem
comes. Your service engineer comes and charges...

My service request for water purifier under warranty was not attended for 2 days. After several reminders, the engineer came without instruments and has broken the machine while trying to open it without correct instruments. The purifier is not working now and repeated calls to customer care and mails to deepa.[protected]@eurekeforbes.com have yielded no results other than standard replies...