Eureka Forbes Complaints & Reviews

I purchased the afore said vacuum cleaner through you on16/10/2021. Invoice no: TN-MAA[protected].Hardly we have used the equipment. May be a couple of times. On 03/05/2022 when I started using it started emitting burning smell and electric sparks . On 04/05/2022 I contacted the company’s service center and raised a complaint . They are simply calling me and assuring me that machanic will visit and set right. It’s almost one month...

I requested for AMC renewal on my Acquguard Reviva (Bangalore - 75). The technician named Ganesh visited on 16th May and did the necessary service and I paid for 2 years AMC.

When i asked for receipt, he mentioned its generated online and will be sent through email within 24 hours.

Till date, I have not received it. Your CC number[protected] is not reachable, i tried many many times. Also Mr Ganesh is not...

I have opened service request to repair my AquaGuard somewhere 14th May 2022. But request has been attended on on 20th May and they said they need to replace PCB and come back next day. Next day they came and replaced PCB. But it didn't work and they said they need to replace some switches. They didn't turn up since. ALso they (technician) are not responding to the call.

We are facing lot of difficulties with out Aquaguard...

Sir,
It is apprised that i have purchased Eureka Forbes AquaSure from Aquaguard Delight RO+UV+MTDS water purifier from Amazon and got delivery for the same on dt. 21.05.2022. I have called your customer and scheduled the appointment for 22.05.2022 at 1600 hours. But till now no technician from your company contacted me. So, it is requested to you to make early installation of the purifier.

Name: Bhupesh Kumar Mohalbr...

This Feedback or Complaint is not about the Product. This is About Behaviour and Irresponsible things.

I have bought Eureka Forbes Water Purifier on 15th May. And I have received delivery on 20th May. Sales Team have not coordinated very well, even they haven’t replied me for my issue. Service and sales is really Dispointed me.

Still Installation not done yet (21st May)....

Please provide me a new AC remort control devise, because the previous Ac remort control dose not work.
So kindly see the matter and solve the problem....

I bought a water softener from eureka forbes on March 16. After facing lots of issues regarding the installation, it was finally installed by march 29 or 30. After that we started facing the problem of water being extra soft. I checked the hardness was reduced to 10-15. So I called the person who installed it, he didn't come and just asked me to adjust the power. I waited for some time, but it didn't work. I tried calling him again and even...

Hi,

My registered mobile number [protected]

I bought an Aquaguard Regal RO+MTDS+UV+UF+ ALKALINE 2 weeks back.

But it started leaking water.

Please send a service agent for rectify the problem....

Bad smell in water...

I have purchased wet and dry vacuum cleaner on 30th July 2021. It stopped working frequently and they are not providing proper service. I have to give reminder again and again. They don’t give proper justification and service even if said product is under warranty period. They sold me defective product....

Hello Team,

I've been a customer with Eureka Forbes since 2010 and have purchased 3 water purifiers till now worth of 35, 000/- rupees.

Recently I have purchased "Aquaguard enrich RO water purifier" worth of 20, 000/- rupees and while purchasing this product the sales executive from Eureka forbes team promised me of giving coupons worth of Rupees 5000/- which can be utilized for replacing purifier candles and...

Hi,

I had bought Aquaguard Purifier on 7th May..The person said it would be installed on 3rd may..I had called the helpdesk 4 times till now..Still I gavent got a call for installation. I got a installation feedback message although i never got it installed....

Service #[protected]
I got a call from a eureka Forbes technician regarding a free service for the water purifier. Even though I initially declined, the technician told me it's free and useful for the purifier. The technician was not wearing any uniform or carrying an ID when he arrived. When I asked for one he showed me a service request on his phone instead. He was here for 20 minutes, and after he left the water purifier started...

Hi,
I complained on 8th complain number [protected]. No services received inspite of sending several emails and call.
Only going round and round. Still no one bothered ombudsman doesn't pick phone.
No after sales service. Purchasing water as my RO has stopped working

Regards
Navin Verma
[protected]/[protected]...

I am going to complaint on customer service, it's very bad 3 days back I complaint on my new installation, but still no response even I called 3 times Till today, This is the way your company Treat customer's I'm fedup with ur product response, by tomorrow morning if I won't get installation and free service, I ll dismiss ur product and I ll share my feedback to my neighbour's and friends how I faced issue from your end...

Dear Sir,

I am sorry to say that very bad services and i am going publish the same in Eureka Forbes home page.

I don't think the mail what i sent to you is impactable. But still i will write to you and same mail i will publish is home page let people see before buying Eureka Forbes products.

After escalating to you the technician visited on 3rd of May 2022 that means No use of escalation to YOU....

I have ordered a watch on spykar gift .but yet not received it ..The tracking id is also showing invalid....

I placed an order for vacuum cleaner on 26th of April with delivery promised within 8days. Now it has already passed 8days and no delivery made yet. I escalated this issue with customer care twice and I didn't get any update so far....

I purchased Eureka Forbes aquagard alkaline on 31-Jan-2022 and I have faced a lots of problems. 1) Water leaking 3 times 2) water is very heavy to drink 3) water tasteless 4) Hanging not properly bend 2 times
Technician had visited more than 15 mints buts still my problem didn't get resolved from your side.
Eureka Forbes sales manager and senior also visit and he checked and said to replace it. But when I called him they said...

I have purchased Dr. Aquaguard Nrich Hd RO+UV+MTDS, cusomter id. [protected].

I purchased the AMC for one year by paying Rs. 6100 on April 30th, there is no response from the eureka forbes till now. I dont want there service nor there faulty product (which water stops after every 4000ltrs and we need to replace candle everytime after that by paying so much of money).

I repeatedly called service office, tweeted...