Eureka Forbes Complaints & Reviews

I bought Aqua Guard Enhance UV from Eureka Forbes. I ordered online and next day itself their sales guy visited and collected money. But they were quick only in collecting the money, after few days they came to install the product. It required extra motor, and so the installation for not complete. After so many days of customer care calls, they finally installed the product(though they charged for the motor on first visit itself). Within...

I purchased both auqagurad purifier and vacuum cleaner from authorized sales agent on same day i.e. On 30/03/2014. During the deal aquagurd sales man has commited me the return on Rs 500/- in the return of old aquaguard. Till date the sales guy never came back to take the old purifier. My old purifier was also of same company. Also, the Vaccum Cleaner sales man has commited the complimentary bags as I have purchased both the products. Till...

I have a Euro Vigil Home Automation device that was sold to me from Eureka Forbes for a total cost of Rs. 75000/-. I have recently raised a complaint on Eureka Forbes more than a week back to come and reinstall the device because of the renovation work at home. While I was promised to be attended by 48 hours, I had to call up the customer care twice before I had anyone visiting my place. After having visited, they took the device with them...

I had purchased Eureka Fobes Enhance purifier, since the day I have bought the purifier, the water container is not sealed properly and very time dust, dead flyies float on the stored water. The service executive told b to buy a rubber gasket at additional cost which would be fixed over the container and will seal the container. I bought the same but the issue still persists. I tried calling the local office of Eureka Fobes in Panjim, Goa...

My name is Keshav Kapoor from Faridkot Punjab 151203 I installed my cctv cameras about a year ago.It has just gone out of warranty and its recording has stopped suddenly. First of all i called on their service complaint number.they gave me my compalint number i.e.[protected] and assured me a visit within 2 days But nobody came Then i called their engineer Pawan from ludhiana [protected], who again assured me to visit within 2 days. and...

Dear Sir, I would like to inform you that I bought an Aquasure RO – Nano model vide bill no. 9356 dated[protected] by Lamba Enterprises, G-18 B, Kalkaji Main Road, New Delhi - 110019. As per shopkeeper “Lamba Enterprises” they commit that : 1. Ro will be installed free of cost by the company engineer by very next day. 2. That 3 services will be provide free of cost after every 3 months. 3. That 2 candles will change free of...

I have lodged a request on 29.04.2014 vide request number 76106736 for service of my aquaguard water purifier. Since the product is out of warranty, i was intimated that it is chargeable and i agreed to it. But till now I have not received any call or info from you regarding my service complaint which is pending for almost a month now from your end. Very sad to note that you have no value for a customer complaint lodged. Over and above this,...

i have a RO+UV entire membrane and filters were changed just 1 month with 4200 /- but membrane has stopped working in 20 days only and i have to complain for this every month for getting machine in working condition but problem is not being resolved permanently and we have to suffer for 3-4 days every month, pls make it as final request as i am filling complaint in consumer forum for this ...at least 20 times i have made complaint but no...

My Name: Faisal Khatri Mobile: [protected] Address: I-302, Ridhhi Sidhhi Complex, Peth Gaon, Behind Welcome Hotel, Palaspa Phata, Kolkhe, Panvel-410206. I purchased AQUAGUARD ENHANCE RO+UV in August 2013, Since that time till now May 16, 2014, no body from the service department has come for service of my aquaguard. Anyone from Eurekaforbes reading this complaint, kindly note that, your customer followup is pathetic and all working in...

We purchased Eureka Forbes water purifier AQUA SURE ELEGANT RO from LOK PLAZA Gwalior (Bill no. 25R1300035 dated 17/01/2014) and as per Dealer instruction contacted Eureka Forbes for installation of product (Request ID[protected]. After multiple reminder and 20 days after service request two people came to our home and told this product is not suitable of local environment as it is having Low TDS filter and told us that they will bring separate...

My cus id is [protected].I've purchased aquaguard compact with full payment through online.I've sent many email to eureka forbes regarding this, but no calls or mail came from eurekaforbes side.my contact number is [protected].Pls provide details of courier from which my free items will be delivered....

my customer code [protected] .in service contract for two year (receipt no .[protected] i have used model AG-SMART. but the machine is not working properly. its not purifying water & water is flowing very fast so pl send your employee to check out our water purifire. thanks...

I have raised the first request pertaining to servicing of filter(Reviva) on 13th May, 2014.After that got a call from delegated agent and he asked me about the detail.As after the talk he came to know that it may require some replacement of filter parts, he started saying same is not available right now.Initially, it looked like he is ignoring but even after repeated(almost daily) follow up there is no response .Even the call center folks...

Hi, We have taken AMC for our Eureka Forbes RO water purifier in December 2013. But since then service has not been provided properly any time. On complaining about the service they even behaved rudely and one of our family members fell ill also due to improper water quality. Please help....

We have AMC contact with Eureka Forbes for our Water Filter - Reviva, although we have not satisfied with the service given by Zen enterprises, was renewed for the period 2014-15 in the month of February and assured us that the Zen enterprises had been taken over by somebody else and said we will not face any problem this year. After the first maintenance, the tap has started leaking within 2days, complain was lodged with them, but of no...

Water is not getting purified. Yesterday employee from sai krupa agency name Afil Saikh code 4115 came to do servicing, he changed filter inside. Today when i started my aqua guard water didn't get filter and when called him regarding this he started shouting on me. I hope you will get me on this as soon as possible. My complaint id is 89612616 which i got before servicing...

I am using the Aquaguard Nova water purifier for the last 15 years .My AMC contract number is 21944830. On 13 May 14 i had registered a complaint thru the customer care for Non functional of my purifier. my complaint no is 76305583.I have been regularly giving calls to the customer care since 14 May and every time they say that the complaint is under process and will be attended in two working days time. On 15 may again I reminded them...

I purchased AQUAGUARD ENHANCE RO+UV in August 2013, Since that time till now May 16, 2014, no body from the service department has come for service of my aquaguard. Anyone from Eurekaforbes reading this complaint, kindly note that, your customer followup is pathetic and all working in your company are rascals. I should get 3 free service as per the commitment given by the lady which came to our house for delivery and payment collection. But...

Hi, I had logged for service request before 1 month which is not been attended. I have made several calls and logged service request which is not been attended. More so the day I paid maintenance for 2 years, as if Eureka Forbes does not exist. Despite my several calls, still no one has visited my place. Not sure what action I can take against such company!! Recent Service Request Number - [protected]...

This is to inform you that I had purchased an Aquasure Amrit water filter from Vijay Sales, Kalyan on 14 July 2013.This equipment started giving trouble from the beginning itself.Same has been rectified by your technician on 3 occasions, but the problem (water filters down drop by drop after many seconds gap) still persists. I have been using it with great difficulty and presently a new cartridge was replaced, but the problem continues and...