Eureka Forbes Complaints & Reviews

I have purchased Green RO from Eureka Forbes on 01.05.2013, after 4 months o[censored]se i have encountered Green Algae formation in my water purifier, i lodged a complaint & a service person came & cleaned the tank, again the same problem is repeated but no resolution from your side. It get worsed when i have a repeated complaint of bad odour in RO water & generation of Green Algae in Tank, I have been lodging complaints...

I had purchased the eureka Aquagaurd RO model in Pune in April 2010, where I received very prompt and good service for the appliance. Since then, I have moved to Mumbai in December 2010 and the service and support contract was newly created with Shree Samarth Enterprises, Chembur. For the first 2+ years, their engineers did visit my residence for servicing as per the contract terms. But for the last 8 - 9 months, the appliance is having...

My name is himanshu rathore ...I book aquaguard enhance ro under scheme of 500 rs per month...I book this product by my mother name jyoti rathore..And give all the cheques and do all the formalities related to scheme ...They told me that product will deleivered next day of first cheque clear of down payment of rs 3500...My cheque is cleared on 16/04/2014...But still they didnot deleiverd me any product aut neither give me any receipt...I...

i brought a eurekha forbea vaccum cleaner and as a promotional offer i got a scrach card in which i got a provogue wrist watch jus to claim my gift i did a lots of efforts registering on click2redeem.com and sending them the original scrach card with invoice copy and a AT PAR cheque of rs100 towards countrywide networks pvt ltd. and in return i got a duplicate provogue watch which is worth rs 100 and that can be easily available on footpaths...

I bought eureka forbes reviva and beginning itself i enable AMC, this year my AMC covered from 25.04.2013 to 24.04.2014 in which any product was damaged that should be replace with your cost, that on 18.04.2014 service man visited and told that the catridge should be replace, hence i ask to replace under AMC, but he said that the AMC is terminated on last month and he further said that at the end of AMC Period, they can't replace the catridge...

I have Eureka Forbes Enhance UV water purifier. I want to do AMC and change the cartridge. Your service engineer visited 3 times but all the times he came with non-sealed cartridge. Also manufacturing date was not mentioned on cartridge.So, I was not able to do AMC on time and not able to change the cartridge. I am really not expecting such a service from Eureka Forbes. So, please take immediate action and fulfil my requirement. I am not...

LIC as an institution has entered into an AMC agreement for servicing of 21 water purifiers ( in the residence of senior executives) at Patna. AMC details are as follows: For 9 water purifiers- date of AMC from 1.10.2012 to 30.9.2014 For 4 water purifiers date of AMC from 1.07 2012 to 8.07.2014 For 5 water purifiers- date of AMC from 5.6.2013 to 04.6.2015 For 1 water purifier- date of AMC from 1.4.2013 to 31.3.2015 For 1 water purifier-...

Dear Concerned Eureka Forbes authority, I've been using eureka forbes water purifier appliances for more than a decade now, so you would perhaps not be surprised when I write about the kind of pathetic service provided by your service wing. I had bought a Eureka Forbes crystal model back in 2007. Talking about the numerous occasions on which the appliance completely stalled and the time taken by your service providers to fix the machine...

Dear CustomerCare Management Team, This is with respect to the request raised on 9th of April - and my request number is 89457549. This was raised through the customer care number - [protected] Technician cald me on 10th April for dismantling the product, but failed to visit my house even after several calls. I tried reaching the technician on his mobile number+91 [protected] but there was no response. There was no courtesy from...

Dear Sir/Madam, I am siddu and I have ordered the Enhance RO Water purifier unit on 06/04/14 Sunday and the sales person confirmed unit will be get you next day i.e, Monday (07/04/14) but till now I have not received and I have given payment also the same day, And continuously called to sales executive & manager three days they have not picked up my cal and I raised complaint to Eureka forbes even they have confirmed within 24...

Hi, Since when I transferred to Mumbai facing lot of problem with Eureka Forbes service and this time its height making customer feels like they have done some mistake getting transferred to Mumbai. Pathetic Customer Service and most important Rude Branch Manager. On, 12th Apr, 2014 I gave a request to customer care for changing my filter as I am in a contract service for 2 years. Service request number 75870718. Contract Receipt: 21985399....

Hello Team

this is regarding complain number 75817314 which was booked on 8 April 2014 for the acquaguar aro reviva model servicing as the device is not working. The model is in annual AMC extended contract and still no one has turned up to repair the device. I see the worst service of Eureka forbes.I had called many times to the call center and I keep on hearing that the service technician will visit this day or that day.but...

Hi,
Since when I transferred to Mumbai facing lot of problem with Eureka Forbes service and this time its height making customer feels like they have done some mistake getting transferred to Mumbai.
Pathetic Customer Service and most important Rude Branch Manager.
On, 12th Apr, 2014 I gave a request to customer care for changing my filter as I am in a contract service for 2 years. Service request number 75870718. Contract...

Hi, We have got Vacuum cleaner of Eureka forbes, its pipe that connects to main machine has got broken at one end. Its been 2 months that we get assurance of replacable pipe, but still not got it. Please think about buying vacuum cleaners of Eureka Forbes....

I have a RO-UV filter made by Eureka Forbes. After one year o[censored]se, the handle broke off. My machine is under AMC contract. Even after four days of repeated call, none bothered to attend my complaint. My complaint number is 75816745. I am buying 500 Rs. water everday, in this unbearable chennai heat. Shame on a company who makes false promises to its customer. I shall never buy any product of this unethical company ever again. They are cheats....

This is to inform you that, I had a worst experience with Aqua guard Ro, which is from Eureka Forbes, my motor went bad for which the sales representative from aqua guard, came to my place his name is ( Akhilesh - [protected] ) who said it can be replaced once you go for 2 yr contract which I did, after that he changed the membrane & motor went, later after few days found that the water is bitter in taste, for which I again called him,...

Eureka Forbes is the most pathetic service provider. We did the renewal of our contract for 3years for AMC on Oct 2013. So now it was time to change the cartridge of the Aqua guard compact. I called the call centre and gave the request (request no.[protected] on 27th March 2014. After that again I called on 2nd April 2014 (request no. [protected]) still no response from them. No engineer has still come to attend the call at our place....

Hello Sir / Madam, I bought Aquagaurd Enhance RO water purifier before 10 days. I used one day only. Then the water was very bitter. Then I did a complaint to your customer care. The complaint no. was 75599251. After One week your service man came and changed to low tds membrane. I used one hour only. Again before 3 days, the purifier did not work. Again I made a complaint. The complaint no. is 75801038. Still now, any service man did not...

I own a Aqua guard Nova & my request No [protected] dated 31st March is still unattended in spite of my several reminders. I am under Service Contract for 3 years. Have been calling the Help desk almost everyday & is always promised a technician but nobody turns up by the end of the day. Kindly attend immediately or cancel the service contract and return my money....

I am resident of Mumbai and I have taken yearly service contract for my Aquaguard. On 29th Mar I have registered complaint for service but no one got back till 1st Apr...then again called back customer care to check status...they registered new complaint and gave me regional head number...called him 3-4 times..always he tell by today end of day your work will be done but no action. Till 8th Apr I have registered 4 complaints[protected], 75740434,...