Eureka Forbes Complaints & Reviews

Dear Vaibhav.Deshmukh, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your contact details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

Hi Eureka Forbes Team,
Its been 8 days u posted a reply on my complaint. Where is your servicecall? Where is your service person?
Stop looting people with you fraud service contracts which you dont value anymore.

If i dont get a callback from your team in the next 48 hrs. im going to the consumer forum. I have had enough of this.

Service has gone BAD in Goa

Eureka Forbes product worst service I have both vacuum cleaner
and water purifier, .even go for local products they will service you
at the best!

Dear sebyhelen, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your concern details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

Dear Varun Priyan, we are sorry to have disappointed you.
Is there is any particular issue that you are facing with us?
Please share your contact details with us, we will get in touch with you and resolve all your issues at the earliest
Regards,
Eureka Forbes Team

Dear Eureka Forbes Team - Even after your assurance dated Sept 9, 2014 no one from your institution has come to enquire, forget about repair of the AG.

Sebastian D'Cruz‎Eureka Forbes
16 hrs ·
I have lodged service request for AG GNOVA on 20-aug-2014 under no [protected]; customer id [protected] for amc contract no 22737476 valid from 29-oct-2013 upto 28-oct-2016. Since it was not attended, I lodged request once again on 25-aug-2014 and was registered under no D69C0937101. Since no body attended, I relodged my request for the third time on 04-sep-2014 and was alloted request no [protected]. Inspite of following up the matter on telephone to Eureka Forbes local centre at Tel No:[protected], nobody cares. What is the use of AMC, when I and my family are forced to use buy and use packaged drinking water bottles. - Helen and Sebastian DCruz, Bastora, Goa
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Sebastian D'Cruz


Eureka Forbes DearSebastian D'Cruz, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your concern details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team
Like · Reply · 15 hrs

Sebastian D'Cruz Sep 9, 2014 by User Eureka_Forbes

Dear sebyhelen, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your concern details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team
Like · 14 hrs
Sebastian D'Cruz

Received a call from[protected] on 20-sep-2014; No body turned up; received a call from[protected], who asked for directions of house and whether AG unit is under AMC. He has not turned up probably because unit is under AMC? Called today No [protected] at 6.08 PM, and he states " we will see later" . WONDERFUL service for REQUEST of 20-Aug-2014.

Dear vijay78, we are sorry to hear about your experience.
We would like to take this opportunity to resolve all the complaints you have.
Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.
Regards,
Eureka Forbes Team

Dear D N SHAH, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your contact details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

Dear mangaiselvam, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your contact details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

Dear Lawsonia, we are sorry to hear about your experience.
We would like to take this opportunity to resolve all the complaints you have.
Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.
Regards,
Eureka Forbes Team

I am forced to write here because I am completely disgusted
by the services that has been provided.Worst service provider i ever seen.
I have reported a service case since 2 weeks and nobody has contacted me yet.
I have done 3 years contract [6000 rs] with company.
Nobody has contacted me in last 2 years and nobody responding my service request as well.
I have now only 1 option to go comsumer court.


Best Regards,
Suhas Bothe

Dear trevor, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your concern details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

Hi all.

Same in my case also, I purchase product on 13 Aug 2014, paid full amount, still no product.
Sales person who collected money from card ( machine ) is not reachable .

Order Form Receipt No[protected]

Please don't buy any product from Eureka Forbes, they are cheaters...

Rgds
Ram - [protected]

Dear Eureka Forbes

I don't think my request forwarded by you has worked. Its been 5 days and these has not been any response from the serve team.

You don't understand the water problem we are facing.

I had paint 2600 for 2 years servicing and this is how the service is been provided.

I think people should not look for Eureka forbes product any more. Either the Goa service team is bad or entire service works the same way.


Tome Inacio Sequeira.

Dear sameeraranha, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your concern details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

Hi all.

Same in my case also, I purchase product on 13 Aug 2014, paid full amount, still no product.
Sales person who collected money from card ( machine ) is not reachable .

Order Form Receipt No[protected]

Please don't buy any product from Eureka Forbes, they are cheaters...

Rgds
Ram - [protected]

I got Eureka RO on 5/2/14 installed at my residence B1/16, Gulmohar City, Haibatpur Road, Derabassi - 140507, Dist Mohali (Punjab). At the time purchase and installation, your officer Mr Narinder assured that the machine would be serviced afer every six months ( 2 services in the first year). However, even after contacting your Panchkula (Haryana) office several times and even after personal visits to the office (20 Kms from y residence) they have not responded to my requests till date. Even yesterday I contact Mr Narinder but his response was very negative. He even said that he was not concerned about complaints to higher officers. I also tried to contact Mr Yogesh Panday, Incharge of your Panchkula regional office, but he did not pick up the phone.


RO was installed in Feb and it is already eight months, but servicing is not being done. I have had a very bad experience dealing with Eureka officers.


Please arrange to get the RO serviced immdly and also ensure that your officers deal with the consumers properly and dutifully.


Thanks and regards


(T. Bhattacharya) - Mob [protected]

Dear Tarakeshwar Bhattacharya, we are sorry to hear about your experience and regret the inconvenience caused to you.
Please allow us to have this checked, we will look into this matter and help you with the best we can.
We have made a note of your contact details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

Dear p_pandey83, we regret the inconvenience caused to you and would resolve this issue on priority
Please allow us to have this checked, we will look into this matter and help you with the best we can.
We have made a note of your contact details, our executive will get in touch with you and resolve this issue at the earliest.
We will make sure that your Water Purifier is delivered to you at the earliest.
We once again are truly sorry for the trouble you had to face.
Regards,
Eureka Forbes Team

Eureka Forbes is taking customers for a ride...

Money Has been debited from my account a week back and the product has not yet reached me .


Order has been placed with the Sales rep on 25th August for Aquagard Enhance UV

Sales Specialist, Suraj Rajbhar ([protected]) and his Manager Mohammed Shaik ([protected]) are taking customers for a ride with false promises.

I am spending money every day on buying Bisleri from the shops. who will be compensating for the same. Was promised a machine on or before 29th by Suraj and then he refuses to pick the call. The same method is followed by his manager.

Customer service email ID is not functional, mails a re bouncing back. Chat online does not work. Complaint number 90241265 provided by the call centre Zakir Khan has yielded no response.

I would be filing a police complaint on eureka forbes and it's employees for fraud & cheating and would definitely go to the consumer court.


Sameer A

This is cheating from the company, we should highlight this in as many forums as possible, How can someone take customers for a ride with our hard earned money

Dear sameeraranha,
we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.We have made a note of your concern details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

They are cheaters... Even after 25 days i not received the product. paid full amount, they lied me if I pay full amount I will get the item next day.

Rgds
Ram - [protected]

Dear Kumud Mandal, we are sorry to hear about your experience.
We would like to take this opportunity to resolve all the complaints you have.
Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.
Regards,
Eureka Forbes Team

Dear [protected]@yahoo.com, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
Please provide us with your contact details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

Dear Eureka Team... thank you for the response...but I have lost hope with you guys already...first impression itself was bad...you should give the manager of vilkivakkam branch an immediate promotion...such a great service came from him...afterall we all are humans...let him at least realise that...you can call me at [protected] if you really want to...

Dear amitkumar2309, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your contact details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

Dear Harinder Singh Bhalla, we are sorry to hear about your experience and regret theinconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your contact details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

sir, thank you for attending my complaint, so nicely. the executive to whom you appoint to resolve my problem, is a perfect sales person, who can handle annnoyed customer, upto the satisfaction level, thank you again sir,
regards,
harinder singh bhalla,
4715, bhalla castle,
guru nanak wara,
near khalsa college,
amritsar, punjab.
m [protected]

nice the system to resolve comlaint, thank you

Dear abijith r, we are sorry to hear about your experience.
We would like to take this opportunity to resolve all the complaints you have.
Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.
Regards,
Eureka Forbes Team

Dear sowmyatom, we are sorry to hear about your experience.We would like to take this opportunity to resolve all the complaints you have.Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.
Regards,
Eureka Forbes Team

Dear Nilufer Daruwala, we are sorry to hear about your experience.We would like to take this opportunity to resolve all the complaints you have.Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.
Regards,
Eureka Forbes Team

Dear Raju bscity, we are sorry to hear about your experience and regret the inconvenience caused to you.We request you and give us another chance to serve you with the best we have.We have made a note of your contact details, our executive will get in touch with you and resolve your issue at the earliest.We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

Dear Amogh Parker, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.We have made a note of your contact details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team