Eureka Forbes Complaints & Reviews

ACCORDING TO THE ABOVE MENTIONED SUBJECT AMOGH PARKER: CONT. NO [protected] TYPE: AQUAGUARD NOVA WATER PURIFIER I HAD REGISTERED A REQUEST FOR SERVICING OF MY MACHINE ON 6 MAY 2014 ON YOUR CUSTOMER CARE PHONE NUMBER [protected]. IT WAS DULY ATTENDED WITHIN 2 WORKING DAYS ON 8 MAY 2014. SUSEQUENTLY THERE AFTER THE MACINE STARTED MALFUNCTIONING AND A COMPLAINT WAS REGISTERED ON THE SAME NUMBER ON 10 MAY 2014. BUT TO MY EXTREME DISAPPOINTMENT...

Hi, This is in reference to my Eureka Forbes Water Purifier which is giving me a kot of problem and is not working. Name: Renu Gakhar Add: 26B, Ahiripukur Road Kolkata- 700 019 Flat #4A, 1st Floor Mob: +91-[protected] Kindly look into it....

The vacuum cleaner bought through direct sales service of EFL. Even after 2 mths of purchase of X Force Vacuum cleaner done on 25/3/14 and on repeated request to Sales Representative, Mr. Santanu Das (code 49113) the invoice not delivered. This hampers the waranty of the product inspite of the fact that assurance given by Mr.Das that the product has lifetime free service.Ony Order Money receipt bearing no.961 delivered on payment. Surajit...

I had raised a service request regarding filter change of Aquaguard, Classic, Water purifier vide the above mentioned request number on 27.05.2014.The customer representative had assured me that the same shall be rectified on the same day.However no action initiated till date . On Telephone call to Mr Venkatachalam, Mob.No [protected], local representative of Aquaguard, Chennai Area about the problem, the concerned representative kept dodging...

The service provided to us and on top of that the way your employees speak to us! Aquaguard the most trusted company.I don't trust this company anymore! The basic need of our life in this hot summer "water" is not being provided to us! Is this fare on your part? If a complaint is lodge there must be immediate reaction, but over here there no use of complaining as there is no response at all! I feel instead of trusting you people we should...

Since the day of installation of Water purifier installed at my premises is not working. And technical team is unable to solve issues. Please arrange to take this product back and return my money Cust ID --- [protected] My few previous complaint numbers --- 1) [protected] on 28/4/14 2) [protected] on 13/5/14 3) [protected] on 22/5/14 4) [protected] on 27/5/14...

Product: Euroclean Xforce Name of Customer: Aruna M Shah (ID -[protected]) Order No:[protected] dated  03/10/2013 Unit Serial No: 4014532 Sales Person: Mr. Jayesh Parmar (M[protected] Dear Sir, With respect to above details this is to inform you that, we have purchased product with the trust that our product is genuine and as per the words of Sales Person we will get best service from the Company on time to time basis as...

I have purchased Eureka Forbes Water Purifier RO on[protected]. Exactly after one day of warranty expiration the water tap is broken while taking water. It seems a very poor quality of tap not even worth of 50 Rs compared to market. I called up a Customer care guy and gave the details of date of purchase and details of product. He promised that tap can be replaced with free of cost. The service guy came with plastic tap and after replacement...

Product: Euroclean Xforce Name of Customer: Aruna M Shah (ID -[protected]) Order No:[protected] dated – 03/10/2013 Unit Serial No: 4014532 Sales Person: Mr. Jayesh Parmar (M[protected] Dear Sir, With respect to above details this is to inform you that, we have purchased product with the trust that our product is genuine and as per the word of Sales Person we will get best service from the Company on time...

Hello, I have purchased two Compact Water Purifier of Aquaguard from Eureka Forbes – Ahmedabad office two and half months ago. It was told me by your salesman Atit (Mo. No.#: [protected]) that I will receive Bill and Cover within 5 days. After 10 days I started taking follow up for the Bills and Covers, at that time he told me that I will receive in few days.. Month passed after that he stopped taking my call and he was not responding...

Dear sir, this is to inform you that i purchased a water purifier from KALRA REFERIGERATION AND ELECTRICALS sanjay gandhi market, Bmc chowk jalandhar. After making complete payment of rs 7999..inspite of repeated tele conv with the dealer to install the produvt on priority he has failed to do it and has only given false assurances.This only gives a very negative approach of your company and an unprofessional working cultire. Please direct...

I bought a new Aquaguard on 3rd of May 2014. The representative who came to my house to mount it on the wall, told me that there is an issue with the PCB. And said he would return back with a new one. He returned back after a week and tried replacing it but the PCB he had brought was a wrong one. Since then I have been raising service requests on the eureka forbes poratal, i have been calling the customer care. the only result that i am getting...

I have been trying to get service done for my aqua guard water purifier (under valid AMC) for last one month. One Mr. Subhash (phone: [protected]) was assigned for service (by Eureka Forbes online customer care). However, Mr. Subhash has been making me go in circles for last one month. He says he is coming with in half and hour and does not turn up. I am unable to get service done by others, as they say, since he is assigned the job, he should...

We bought a new aquaguard in Nov, 13.
Old aquaguard was exchanged and AMC amount for old aquaguard was to be refunded.

It has been 9 months now. After innumerable followups with Mr. R.K. Pandey of Gurgaon office, we have not yet receieved the money.


He is always ready with some stupid reason that accountant is on leave, or something else.


Need some help in this matter....

Dear sir,

I have purchased eurovigil smart record 4 channel dvr and xc25r01s ir hr col camera 54 otvl 20mts under the customer id 422378 on 29.4.2014 which was installed with single camera immediately. Subsequently it was decided to get 2 more cameras installed.

I was promised by the eurovigil staff mr mahesh pandey that he will get the entire wiring and installation of cameras done on saturday i.E on 24/5/2014...

Dear all. My name is puneet rai from jalandhar actually i visited eureka Forbes jalandhar service center for replace the body of my vacuume cleaner (bullet modal) and employee ensure me that service done with in 15 days but im totally disappointed with company work level after 3 months of waiting contect person mr.satpal said company unable to provided body part after that i talk to area zone manger but still 3 month i m still waiting for...

I bought Aqua Guard Enhance UV from Eureka Forbes. I ordered online and next day itself their sales guy visited and collected money. But they were quick only in collecting the money, after few days they came to install the product. It required extra motor, and so the installation for not complete. After so many days of customer care calls, they finally installed the product(though they charged for the motor on first visit itself). Within...

I purchased both auqagurad purifier and vacuum cleaner from authorized sales agent on same day i.e. On 30/03/2014. During the deal aquagurd sales man has commited me the return on Rs 500/- in the return of old aquaguard. Till date the sales guy never came back to take the old purifier. My old purifier was also of same company. Also, the Vaccum Cleaner sales man has commited the complimentary bags as I have purchased both the products. Till...

I have a Euro Vigil Home Automation device that was sold to me from Eureka Forbes for a total cost of Rs. 75000/-. I have recently raised a complaint on Eureka Forbes more than a week back to come and reinstall the device because of the renovation work at home. While I was promised to be attended by 48 hours, I had to call up the customer care twice before I had anyone visiting my place. After having visited, they took the device with them...

I had purchased Eureka Fobes Enhance purifier, since the day I have bought the purifier, the water container is not sealed properly and very time dust, dead flyies float on the stored water. The service executive told b to buy a rubber gasket at additional cost which would be fixed over the container and will seal the container. I bought the same but the issue still persists. I tried calling the local office of Eureka Fobes in Panjim, Goa...