Eureka Forbes Complaints & Reviews

Dear Customer, Your service request number has been created. Please use this number for all your redressals. Your Service Request Number: E3B5372381 Thanks & Regards, Eureka Forbes Team I had purchased the aqua sure expert water purifier in the month JAN 2014. Installation took almost 15 days. I had requested for additional filter right from day one, which I got it only in may. We had water smelling problem in the month of...

Respected Sir / Maam, 1. I have placed a request for servicing of my Aqua Guard (Aqua Sure) on 21 Jun 14 (Complaint No:[protected]. I made 03 phone calls to your customer care, requesting to send across a technician and for all the three calls I made, I was assured that a technician is on the way. 2. At last I rang up one of your service centers at Madipakkam, Chennai where the individual was too rude and offensive in his approach and...

i have a Aquasure RO+UV which is under AMC for which i have paid around 4700/-.since 10-11 days i have filed a complaint with the customer care about its disfunction but inspite of my repeated requests and calls nobody is there to take care of it and to resolve my issue.4-5 days before a person came to see it but he said that there is a problem in the adapter and will be resolve the next day but no response after that, ...no body is ready...

My Aqua guard Total RO silver is under AMC. This machine have gone out of order and compliant was lodged with customer care vide compliant No.76813867on 18/06/2014. From the day itself I am reminding the customer care telephonically thrice a day and their sterio type reply is that the technician will be deputed immediately. Customer care was requested by email as well as by phone. Even after 4 days no action has been taken by them to repair...

Dear sir,

Since last month customer care centre of aurangabad division not support us regarding the non operating of eureka forbes purifier.


Our details
Laxmikant magre
Row house no 37
Gat no 52/2
Wadgaon kolati
Dwarkanagri, bajajnagar
Aurangabad
M.No [protected]...

Sir/Madam, I am very sorry to put forward these lines. I am Doctor working for ISRO at Sriharikota. I have lodged a request on 26th May 2014 for replacing the filters and servicing the AQUAGARD-NOVA located at my residence. I have lodged the request thro; toll free No.[protected], the Gentleman who spoke to me received my request, took all the details like address contact no. and told me to note down the No.76487011 and told me within...

My Aquaguard Sensa is not working since 6th June 2014. I raised a complaint and was given complaint no. 76654294. Despite 2 weeks and calling several times to the customer services no. [protected] no one has come. The lady who answers the call each time is only promising same day service every time i call to find out the status. I have been recording all these conversations that I have had with the service no. My father very cleverly threw...

Permanent customer code No. [protected]. On 13/6/2014, I made a complaint which was registered at No. 76745183. The problem was not solved. Thus, I again lodged complaint on 17/6/2014 and 19/6/2014 vide No. 76797414 and 76833764. The problem is still not solved. But today morning, I received a message that AC BLOCK(P) MRP 450.00 AND PF CANDLE SLEEK (AR) (P) MRP 375.00 are replaced free of cost. Immediately, I contact on helpline No. to intimate...

Complaint Number: 76782368. Very disappointed with your service. Water purifier is not working from past 4 days, raised this complaint on 16th June 2014. Until now they haven't sent any personal. This is pathetic service you people are providing. No proper communication. The customer adviser says they will send someone the same day but none turn up. Bad choice to have purchased your product....

Hi

This is rameshbabu and my Customer id is [protected]
i have call to customer care in 16/6/2014 and on 19/6/2014 and registered my complain but till now
no one from your end had responded for resoving my problem .
Every time i call to your customer care number 3988333 it only say our executives are busy and please be online,
How long we have to wait to register our complain?
You Eureka...

We have raised several complaints regarding Aqua Sure Crystal Not working on 3 rd, 5th, 10th and 19 th June 2014 Complaint Number 76622048 on toll free number 3988 3333. I had conversation with head Mr Hemant Gaikwad and its asistance Mr Kashid. But still there is no positive outcome . I am expective a positive response from Aqua Sure as soon as possible. Regards, Tushar jagtap +91-[protected]...

purchased AquaGuard - R O @ hyderabad . we transferred from hyd to tirupathi in Feb 2014. with in four months time we got problem around four times .Again we got problem and registered my complint on 16th June 2014 . But till date nobody visited my house. These people very much interested on new connections but they least bothered on old customers. Please take an immediate action to clear the issue...

I'm very much disappointed with the eureka forbes service actually its horrible.. My aquaguard is not filtering any water.. i raised a complaint on 10/06/2014 complain no 76706140 its been 9 days but still no technician visited my place. On 15/06/2014 i called the customer care and they gave me Mumbai's some manager mr. chandrakant's mobile no. When i called mr. chandrakant he said your complain is already closed. i was wondering nobody visited...

i m s.logeshwaran. i buy a new water purifier on 29.11.2013

now my purifier is not working properly due to some reason...
i contact customer care ...they registered complaint ..on 15.06.2014
till now 18.06.2014 there is no service reply from that company service man ..
i didnt execept such worst responce from them...

this is way to treat the customer ??????...

Name- amogh parker
Model- aqua guard nova water purifier
Contact no.- [protected]
Sir with the above mentioned subject i am compelled to inform you that my complaint which was registered on your customer compliant no. [protected] on 10 may 2014 was attended only after i approached you on 29 may 2014. It was attended on 3 june 2014 by a technician known as milind. He found that a plug had to be replaced. That particular...

Hey! Eureka Team, I think the CEO Mr. Venketesh should read this e-mail. https://www.youtube.com/watch?v=AXonkCvsYx4 Behind all the big dreams and numbers, it all boils down to being able to deliver timely SERVICE. Since, Eureka Forbes is a PRODUCT + CUSTOMER SERVICE COMPANY! Excuse the capital letters, cause the service person is incompetent and misleads customer by giving appointments which he cannot keep. Person, committed to come...

I have purchased your euro clean wet and dry product on line, i have received the Eurodiya 200 last week, 1st june2014 and as per instruction i put the same for charging for 6 hrs in sun light.

But issue is diya not charging or some issue due to which its not working and same has been raised as complaint to your customer care, i.e on 2nd -june 2014. With complaint number as[protected].

But sorry to say this till...

I had lodged a complaint no. AC8AE70296 on the 13th of June 2014 regarding a malfunctioning tap in my Aquaguard Sensa model. I have an AMC no.[protected]Prerna enterprises) valid till 21.9.2014. My free service is long overdue but I have not received any reminders. Despite putting in a telephonic request for a free service and tap replacement, the response was as follows: On the third day, the service boy came, not knowing that service was...

Hi, I raised a complaint for non working of Eureka Forbes water Filter ( Classic Model) on 29th May, 2014 at call centre for problem in Aquaguard mounting..I was given a very polite respose and a ticket no. 76482540. However, there was no resolution of the complaint. A ticket with the no. 76571856 was again raised on 2nd June ( with polite response) but there has been no resolution for the complaint since than. We request you to please...

I placed order for, Video door bell, CCTV & Water purifier. One Mr.Charan & Gangadhar came to me collected cheque on 9/4/2013. But still material not received. I tried to call many times.They gave many dates finally not delivered. I tried to call many of branch offices but no proper response. Is it the way of treating customers. People who collected money are your employees or who?????I am fed up with your company wants to lodge...