Eureka Forbes Complaints & Reviews

Address: Khordha, Odisha

in warrenty period of my aquguard classic, three times the mother board has been changed, even after the aquguard is not working correctly, i want to the product and want my money back. i have given complaint so many times .they have not resopnded anything.complain no-[protected]

Eureka Forbes customer support has been notified about the posted complaint.

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Eureka Forbes Customer Care

from New Delhi, Delhi

Sep 9, 2014

Verified Support

Dear kandan majhi, we regret the inconvenience caused to you and would resolve this issue on priority
We request you to give us another chance to serve you.
Please allow us to have this checked, we will look into this matter and help you with the best we can.
We have made a note of your concern details, our executive will get in touch with you and resolve this issue at the earliest.
Regards,
Eureka Forbes Team

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Address: Mumbai City, Maharashtra

I have given complaints thrice and talk to customer care so many times but no fruitful result. Mr. SWAPNIL had come to attend once and ask for cash payment condition I told them it is govt. Organization the payment will be done after getting Bill from your side, but so for no bill have been put since 6 days even after demanding so many times in the mobile no [protected] the person having careless attitude. And no feeling to promote the company. When asking for bill his dialogue that I forget sir, the bill will send this tomorrow’ but that tomorrow so for not come. I hope and looking forward to give better service to such govt organization. Thanks. Complaint details are as Under- 1) complaint no. 77493742 dated 30/07/2014 2) complaint no.[protected] dated 07/08/2014 3) complaint no. 77916511 dated 28/08/2014

Aug 14, 2020

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Address: Mumbai City, Maharashtra

Eureka Forbes customer service has gone down the drain. I have been calling the customer care since july and requesting them to do a routine clean up of my Aquaguard. I get assurance from them saying their service person would visit withing 48 hrs but they have never shown up. They take Rs.1640 as a yearly contract fees and no one shows up!! Its risky to have my family drink water from a product which has not been cleaned for months. Eureka forbes has no concern for their customers. On top of that, their customer care person tells me that both my requests have been processed and addressed successfully. Its high time Eureka forbes, senior management addresses this issue. I am done following up with such an inconsiderate company. Customer ID: [protected] Name: Vaibhav Deshmukh Contact: [protected]

Eureka Forbes customer support has been notified about the posted complaint.

Sep 17, 2014

Updated by Vaibhav.Deshmukh no one has got in touch with me. Is this a joke?

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Eureka Forbes Customer Care

from New Delhi, Delhi

Sep 9, 2014

Verified Support

Dear Vaibhav.Deshmukh, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your contact details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

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Vaibhav.Deshmukh

from Mumbai, Maharashtra

Sep 17, 2014

Hi Eureka Forbes Team,
Its been 8 days u posted a reply on my complaint. Where is your servicecall? Where is your service person?
Stop looting people with you fraud service contracts which you dont value anymore.

If i dont get a callback from your team in the next 48 hrs. im going to the consumer forum. I have had enough of this.

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Address: North Goa, Goa

I have lodged service request for AG GNOVA on 20-aug-2014 under no [protected]; customer id [protected] for amc contract no 22737476 valid from 29-oct-2013 upto 28-oct-2016. Since it was not attended, I lodged request once again on 25-aug-2014 and was registered under no D69C0937101. Since no body attended, I relodged my request for the third time on 04-sep-2014 and was alloted request no [protected]. Inspite of following up the matter on telephone to Eureka Forbes local centre at Tel No:[protected], nobody cares. What is the use of AMC, when I and my family are forced to use buy and use packaged drinking water bottles.

Aug 14, 2020

Complaint marked as Resolved

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sebyhelen

from Panaji, Goa

Sep 5, 2014

Service has gone BAD in Goa

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Varun Priyan

from Tellicherry, Kerala

Sep 6, 2014

Eureka Forbes product worst service I have both vacuum cleaner
and water purifier, .even go for local products they will service you
at the best!

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Eureka Forbes Customer Care

from New Delhi, Delhi

Sep 9, 2014

Verified Support

Dear sebyhelen, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your concern details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

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Eureka Forbes Customer Care

from New Delhi, Delhi

Sep 9, 2014

Verified Support

Dear Varun Priyan, we are sorry to have disappointed you.
Is there is any particular issue that you are facing with us?
Please share your contact details with us, we will get in touch with you and resolve all your issues at the earliest
Regards,
Eureka Forbes Team

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S

sebyhelen

from Panaji, Goa

Sep 18, 2014

Dear Eureka Forbes Team - Even after your assurance dated Sept 9, 2014 no one from your institution has come to enquire, forget about repair of the AG.

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sebyhelen

from Panaji, Goa

Sep 19, 2014

Sebastian D'Cruz‎Eureka Forbes
16 hrs ·
I have lodged service request for AG GNOVA on 20-aug-2014 under no [protected]; customer id [protected] for amc contract no 22737476 valid from 29-oct-2013 upto 28-oct-2016. Since it was not attended, I lodged request once again on 25-aug-2014 and was registered under no D69C0937101. Since no body attended, I relodged my request for the third time on 04-sep-2014 and was alloted request no [protected]. Inspite of following up the matter on telephone to Eureka Forbes local centre at Tel No:[protected], nobody cares. What is the use of AMC, when I and my family are forced to use buy and use packaged drinking water bottles. - Helen and Sebastian DCruz, Bastora, Goa
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Sebastian D'Cruz

Eureka Forbes DearSebastian D'Cruz, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your concern details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team
Like · Reply · 15 hrs

Sebastian D'Cruz Sep 9, 2014 by User Eureka_Forbes

Dear sebyhelen, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your concern details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team
Like · 14 hrs
Sebastian D'Cruz

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sebyhelen

from Panaji, Goa

Sep 23, 2014

Received a call from[protected] on 20-sep-2014; No body turned up; received a call from[protected], who asked for directions of house and whether AG unit is under AMC. He has not turned up probably because unit is under AMC? Called today No [protected] at 6.08 PM, and he states " we will see later" . WONDERFUL service for REQUEST of 20-Aug-2014.

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Address: Chennai, Tamil Nadu

Dear sir, One of the Euroka forbes Team leader met me in my house and collected the money from me around 24000 and no material delivered so far. Moreover without any appointment he is getting into the site and disturbing the family. Also there is no material delivered at site for installation. After several follow up, electrical technician came to my home at late evening without material and seeking for cash to purchase the camera and cables locally. But this was not the commitment given to me during receiving the order from my site. Overall I am not happy with Karthik - Team leader attitude and seeking money back for last 1 week. Since there is no invoice issued so far for the payment but Karthik claiming the invoice was registered and money will not repaid immediately. Looking forward your support to recover the money at the earliest. Details of the person. Karthik - Mobile no: [protected] Velachery branch

Aug 14, 2020

Complaint marked as Resolved

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Eureka Forbes Customer Care

from New Delhi, Delhi

Sep 9, 2014

Verified Support

Dear vijay78, we are sorry to hear about your experience.
We would like to take this opportunity to resolve all the complaints you have.
Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.
Regards,
Eureka Forbes Team

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Address: Ahmedabad, Gujarat

I am having RO- Aqua Expert worth Rs 20500. My Registered Mobile No is [protected]. I have been complaining several time and got repaired many times though it is less than 1 year of Purchase. I think, I got damaged Peace.
From last 2 days, my RO Plant is dead. I have registered complaint before 2 days only in your complaint cell but answer comes is ---ok sir, some body will come to resolve your Problem but no body has come till now.

you know, water is a Prime and essential requirement and for last 2days and more...my RO is dead and no body from Aquaquard is listening to my Complaint. Without water, I am facing a big Trouble. In apartment, what to do for Drinking water. How many days, one ask water from neighbour?

I was having good Opinion about Aquagard but now i do not know when my problem will be resolved?

You are requested to look in to my Complaint and on Priority as 2 days more gone to complaint registration.

With Expecting to Resolve the Issue,

Regards,

D N Shah

Aug 14, 2020

Complaint marked as Resolved

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Eureka Forbes Customer Care

from New Delhi, Delhi

Sep 9, 2014

Verified Support

Dear D N SHAH, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your contact details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

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Address: Chennai, Tamil Nadu

i am using aqua guard duos. It is under AMC. my registered mobile no. is [protected].

its is in the name o[censored].Selvam - 73/33 86th street ashok nagar ch-83.

I have requested for service on august 30th 2014. and today is 4th septedmber.till now no service person has turned up. no response from customer care no.

kindly help me in this regard.

Iam plannig to pack the machine and send to the head office.

Aug 14, 2020

Complaint marked as Resolved

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Eureka Forbes Customer Care

from New Delhi, Delhi

Sep 5, 2014

Verified Support

Dear mangaiselvam, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your contact details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

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Address: New Delhi, Delhi

I am forced to write here because I am completely disgusted
by the services that has been provided. Inface there is no service which has
been provided so far. My Aquaguard RO Nano is not working and no water coming
out of it. I have been complaining about the same. Firstly the phone never gets
picked up or is engaged all the time. And in case I was able to talk to some
guy, he behaved so badly infact started name calling me. His name was Manoj
Kumar and his number was [protected]. I want an action to be taken against him
and an update regarding what action was taken against him.

Also the Customer Care Executive is not even bothered to
talk and Mangers are not even available.

Even the official website compliant register does not provide with a complaint number.

I want my RO Nano to fixed asap. Please suggest how to proceed further with the same.

Eureka Forbes customer support has been notified about the posted complaint.

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Eureka Forbes Customer Care

from New Delhi, Delhi

Sep 5, 2014

Verified Support

Dear Lawsonia, we are sorry to hear about your experience.
We would like to take this opportunity to resolve all the complaints you have.
Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.
Regards,
Eureka Forbes Team

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Suhas Bothe

from Delhi, Delhi

Jun 16, 2015

I am forced to write here because I am completely disgusted
by the services that has been provided.Worst service provider i ever seen.
I have reported a service case since 2 weeks and nobody has contacted me yet.
I have done 3 years contract [6000 rs] with company.
Nobody has contacted me in last 2 years and nobody responding my service request as well.
I have now only 1 option to go comsumer court.

Best Regards,
Suhas Bothe

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Address: North Goa, Goa

Hello Sir/Madam

I had registered a complaint against my aqua guard model AFDX on 31 July 2014 but no action has been taken yet.

For your reference complain number : [protected] against the name Tome Inacio Sequeira, mobile no [protected].

I registered the complaint many time with the customer care. but the result was the same.

I am from Goa, the service center in goa is not giving any attension.

we are having a drinking water problem. Can you please look into the matter.

Thank you in anticipation.

Tome Inacio Sequeira.

Aug 14, 2020

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Sep 09, 2014

Updated by trevor Dear Eureka Forbes

I don't think my request forwarded by you has worked. Its been 5 days and these has not been any response from the serve team.

You don't understand the water problem we are facing.

I had paint 2600 for 2 years servicing and this is how the service is been provided.

I think people should not look for Eureka forbes product any more.
Either the Goa service team is bad or entire service works the same way.

Tome Inacio Sequeira.

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Eureka Forbes Customer Care

from New Delhi, Delhi

Sep 5, 2014

Verified Support

Dear trevor, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your concern details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

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RdSid

from Mulki, Karnataka

Sep 8, 2014

Hi all.

Same in my case also, I purchase product on 13 Aug 2014, paid full amount, still no product.
Sales person who collected money from card ( machine ) is not reachable .

Order Form Receipt No[protected]

Please don't buy any product from Eureka Forbes, they are cheaters...

Rgds
Ram - [protected]

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trevor

from Pune, Maharashtra

Sep 9, 2014

Dear Eureka Forbes

I don't think my request forwarded by you has worked. Its been 5 days and these has not been any response from the serve team.

You don't understand the water problem we are facing.

I had paint 2600 for 2 years servicing and this is how the service is been provided.

I think people should not look for Eureka forbes product any more. Either the Goa service team is bad or entire service works the same way.

Tome Inacio Sequeira.

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Address: Mumbai City, Maharashtra

Eureka Forbes is taking customers for a ride... Money Has been debited from my account a week back and the product has not yet reached me . Order has been placed with the Sales rep on 25th August for Aquagard Enhance UV Sales Specialist, Suraj Rajbhar ([protected]) and his Manager Mohammed Shaik ([protected]) are taking customers for a ride with false promises. I am spending money every day on buying Bisleri from the shops. who will be compensating for the same. Was promised a machine on or before 29th by Suraj and then he refuses to pick the call. The same method is followed by his manager. Customer service email ID is not functional, mails a re bouncing back. Chat online does not work. Complaint number 90241265 provided by the call centre Zakir Khan has yielded no response. I would be filing a police complaint on eureka forbes and it's employees for fraud & cheating and would definitely go to the consumer court. Sameer A

Aug 14, 2020

Complaint marked as Resolved

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Eureka Forbes Customer Care

from New Delhi, Delhi

Sep 4, 2014

Verified Support

Dear sameeraranha, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your concern details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

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R

RdSid

from Mulki, Karnataka

Sep 8, 2014

Hi all.

Same in my case also, I purchase product on 13 Aug 2014, paid full amount, still no product.
Sales person who collected money from card ( machine ) is not reachable .

Order Form Receipt No[protected]

Please don't buy any product from Eureka Forbes, they are cheaters...

Rgds
Ram - [protected]

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Address: Belgaum, Karnataka

Dear sir Customer name maruti b navi contact no [protected] complaint number [protected] H NO 1645 siddeshwar nagar behind yashicon factory kakati belgaum karnataka 591113 Dear sir we are using Eureka Forbes water purifier (RO system) from last two years even thou we are taken AMC also i launched complaint from 27/08/2014 regarding our RO system is not working but still i am not received any call from Eureka Forbes i called several time to customer care and local office (belgaum) but still present our RO system is not working i am not excepted service like this from Eureka Forbes Regards mallikarjun [protected] email [protected]@gmail.com

Aug 14, 2020

Complaint marked as Resolved

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Tarakeshwar Bhattacharya

from Mumbai, Maharashtra

Sep 3, 2014

I got Eureka RO on 5/2/14 installed at my residence B1/16, Gulmohar City, Haibatpur Road, Derabassi - 140507, Dist Mohali (Punjab). At the time purchase and installation, your officer Mr Narinder assured that the machine would be serviced afer every six months ( 2 services in the first year). However, even after contacting your Panchkula (Haryana) office several times and even after personal visits to the office (20 Kms from y residence) they have not responded to my requests till date. Even yesterday I contact Mr Narinder but his response was very negative. He even said that he was not concerned about complaints to higher officers. I also tried to contact Mr Yogesh Panday, Incharge of your Panchkula regional office, but he did not pick up the phone.

RO was installed in Feb and it is already eight months, but servicing is not being done. I have had a very bad experience dealing with Eureka officers.

Please arrange to get the RO serviced immdly and also ensure that your officers deal with the consumers properly and dutifully.

Thanks and regards

(T. Bhattacharya) - Mob [protected]

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Eureka Forbes Customer Care

from New Delhi, Delhi

Sep 3, 2014

Verified Support

Dear Tarakeshwar Bhattacharya, we are sorry to hear about your experience and regret the inconvenience caused to you.
Please allow us to have this checked, we will look into this matter and help you with the best we can.
We have made a note of your contact details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

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Address: Jaunpur, Uttar Pradesh

Hi, We Booked one order on 17th Aug 2014 but till date order not received and executive not answering our calls . We coordinated many time with helpline no. i.e.3988 3333 as well as we drop some mails but no reply . We taken faith in branch but due to poor Management and Representative we are facing lot of issue . We are facing some financial issue and invested huge amount i.e.10000 but no help from company . Now please refund our amount and I want company should pay Int. Rate . Order id :- [protected] thank you, regards, sudhir

Aug 14, 2020

Complaint marked as Resolved

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Eureka Forbes Customer Care

from New Delhi, Delhi

Sep 3, 2014

Verified Support

Dear p_pandey83, we regret the inconvenience caused to you and would resolve this issue on priority
Please allow us to have this checked, we will look into this matter and help you with the best we can.
We have made a note of your contact details, our executive will get in touch with you and resolve this issue at the earliest.
We will make sure that your Water Purifier is delivered to you at the earliest.
We once again are truly sorry for the trouble you had to face.
Regards,
Eureka Forbes Team

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sameeraranha

from Gurgaon, Haryana

Sep 4, 2014

Eureka Forbes is taking customers for a ride...

Money Has been debited from my account a week back and the product has not yet reached me .

Order has been placed with the Sales rep on 25th August for Aquagard Enhance UV

Sales Specialist, Suraj Rajbhar ([protected]) and his Manager Mohammed Shaik ([protected]) are taking customers for a ride with false promises.

I am spending money every day on buying Bisleri from the shops. who will be compensating for the same. Was promised a machine on or before 29th by Suraj and then he refuses to pick the call. The same method is followed by his manager.

Customer service email ID is not functional, mails a re bouncing back. Chat online does not work. Complaint number 90241265 provided by the call centre Zakir Khan has yielded no response.

I would be filing a police complaint on eureka forbes and it's employees for fraud & cheating and would definitely go to the consumer court.

Sameer A

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sameeraranha

from Gurgaon, Haryana

Sep 4, 2014

This is cheating from the company, we should highlight this in as many forums as possible, How can someone take customers for a ride with our hard earned money

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Eureka Forbes Customer Care

from New Delhi, Delhi

Sep 5, 2014

Verified Support

Dear sameeraranha,
we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.We have made a note of your concern details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

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R

RdSid

from Mulki, Karnataka

Sep 8, 2014

They are cheaters... Even after 25 days i not received the product. paid full amount, they lied me if I pay full amount I will get the item next day.

Rgds
Ram - [protected]

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Address: Mumbai City, Maharashtra

Hi, I would like to bring into the light the worst servicing provided by Eureka Forbes. I have sent an SMS/Filled online form for servicing/ Called customer care more than 4 times, but no one ever showed up for the servicing. After calling i always got a response that we are escalating your complain to higher level but nothing happened ever. Finally, i gave up and called the private water purifier servicing guy to repair the purifier. This is totally pathetic. They do not even respond for anything. I hope if you are reading this then at least improve your service a bit.

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Eureka Forbes Customer Care

from New Delhi, Delhi

Sep 3, 2014

Verified Support

Dear Kumud Mandal, we are sorry to hear about your experience.
We would like to take this opportunity to resolve all the complaints you have.
Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.
Regards,
Eureka Forbes Team

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Address: Chennai, Tamil Nadu

Thank God... I cancelled my order from your company... Ridiculous people right from the basic to the head...you guys have a wrong atitude of treating your customers like hell...I was promised by a rep from your vilivakkam branch that he will supply a Vaccum cleaner...he took my post dated cheques and told that he will deliver the product within 5 days...Alas it didnt happen... I called back and check and he told that he will do it in another 5 days...days rolled off...i didnt get the machine...this was a repeated story for 20 days... I told him that i am not intrested in the machine and told him to cancel the order...I dont know if it was his fate or mine...he started avoiding my calls...i called his manager...he never picked the call... I went to his office...their response was excellent...their receptionist promised a callback...i never received a call... I called her back...she told that some of their sales people are like this...Pathetic...I again called his manager... That guy got irritated and told to call him the next day as he was busy somewhere else...I called the call center...that guy spoke and told that he will escalate...One more joke...no one called me...Eureka I am sorry...you will have to remove some from your company...Whom to contact now ???? is the CEO available ????

Aug 14, 2020

Complaint marked as Resolved

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Eureka Forbes Customer Care

from New Delhi, Delhi

Sep 3, 2014

Verified Support

Dear [protected]@yahoo.com, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
Please provide us with your contact details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

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robot55

from Noida, Uttar Pradesh

Sep 3, 2014

Dear Eureka Team... thank you for the response...but I have lost hope with you guys already...first impression itself was bad...you should give the manager of vilkivakkam branch an immediate promotion...such a great service came from him...afterall we all are humans...let him at least realise that...you can call me at [protected] if you really want to...

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Address: Bangalore, Karnataka

Hi, I purchased Aquagaurd classic on 13th July 2014 and was installed after 3 weeks of rigorous followup.Recently I have been facing issue with water quality I am getting. I registered a complaint with for getting it rectified. Mr Shankar attended the request on 31st August 2014 and found out that TDS is 808 which is major reason for poor water quality. He suggested to get the machine replaced with RO and advised us to speak with sales staff for the same. On inquiring for the replacement with sales person Mr Manohar (Mob: [protected]) he told that the same is not possible as water quality was already tested. Water TDS was not tested while installing the machine at the location rather it was tested in some other location for same supply and was advised that Classic model will suffice the need. I am ready to pay the difference amount for the same for replacement. Request you to please look into the matter and work it on priority as I am not getting proper response from local Eureka Forbes team (Address given below)Address: Schedule No. 42 P-3/C, Muneshwara Layout, Haralukunte, Kudlu, For Sales Enquiries: [protected] For Service Queries: (STD code of your state's capital) + 3988 3333 City/State: Bangalore, Karnataka Pincode: 560068Hope to hear from you soon.Thanks and regardsAmit Kumar mob: [protected]/[protected]

Eureka Forbes customer support has been notified about the posted complaint.

Sep 01, 2014

Updated by amitkumar2309 no reply from local sales office Kudlu, Bangalore

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Eureka Forbes Customer Care

from New Delhi, Delhi

Sep 2, 2014

Verified Support

Dear amitkumar2309, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your contact details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

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Address: Amritsar, Punjab

sir, I have lodged my complaint of the broken lid of the candle of my aqua guard, on phone no.[protected], about a month ago, and since then, I am asking to the madam who attend the phone, to change the broken lid of the candle, and every time only one answer is there, that they have asked the company to send this lid, but the company is not sending it, as well as she assured us that the it will be changed within one or two days, but sorry to say, no result came out, so I approach yourself, with a strong complaint, to please change the lid at your earlist please. Hoping an immediate action sir, with all regards, harinder singh bhalla, # 4715, bhalla castle, guru nanak wara, (daily needs wali gully ) near khalsa college, amritsar - 143001. punjab india, mobile[protected]

Eureka Forbes customer support has been notified about the posted complaint.

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Eureka Forbes Customer Care

from New Delhi, Delhi

Sep 2, 2014

Verified Support

Dear Harinder Singh Bhalla, we are sorry to hear about your experience and regret theinconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your contact details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

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H

Harinder Singh Bhalla

from Mumbai, Maharashtra

Sep 6, 2014

sir, thank you for attending my complaint, so nicely. the executive to whom you appoint to resolve my problem, is a perfect sales person, who can handle annnoyed customer, upto the satisfaction level, thank you again sir,
regards,
harinder singh bhalla,
4715, bhalla castle,
guru nanak wara,
near khalsa college,
amritsar, punjab.
m [protected]

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H

Harinder Singh Bhalla

from Mumbai, Maharashtra

Sep 6, 2014

nice the system to resolve comlaint, thank you

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Address: Bangalore, Karnataka

I have given complaint 2 months back calling customer care people regularly but no use very worst service from Eureka forbes very very wirst service centres you people have... from cust care gave me service centre number which is located in bangalore Mahalakshmipuram please cancel the license first its very worst reponse i got from them each time i call... u people taken insurance amount from me and given such a service to me... i never recommend Eureka forbes Products to any body if someone purchasing it i will stop it by telling the service from u very worst company...

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Eureka Forbes Customer Care

from New Delhi, Delhi

Sep 2, 2014

Verified Support

Dear abijith r, we are sorry to hear about your experience.
We would like to take this opportunity to resolve all the complaints you have.
Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.
Regards,
Eureka Forbes Team

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Address: Ernakulam, Kerala

sir, i bought Aquaguard on this january and it was not installed properly and as a result my family ha to drink carbon filled water. i hae bills for hospital i had to pay as i had drunk carbon filled water. It was installed by your representatives itself. i need compensation or else i am taking case to consumer court.

Eureka Forbes customer support has been notified about the posted complaint.

Sep 05, 2014

Ultratech India's response ULTRATECH INDIA RO :- Hello Sir, if you want to resolve this problem then please call us of your R.O system checking. then we tell what you have to do for proper work. Contact : [protected],[protected]

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Eureka Forbes Customer Care

from New Delhi, Delhi

Sep 2, 2014

Verified Support

Dear sowmyatom, we are sorry to hear about your experience.We would like to take this opportunity to resolve all the complaints you have.Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.
Regards,
Eureka Forbes Team

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Address: Mumbai City, Maharashtra

I Had purchased Aquaguard enhance water purifier on 12th May 2014.. I bought the product in mumbai and needed to install it in Karla lonavala, I specifically asked the salesman if this was possible and was assured that the service and installation would be possible in my Karla residence..Since then, We have numerous phone calls but for last 3 months, no one from the agency has come to Install the machine, The product is Aquaguard Enhance, invoice number is 3974100 and the order no is[protected] Date of purchase is 12th May 2014.

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Eureka Forbes Customer Care

from New Delhi, Delhi

Sep 2, 2014

Verified Support

Dear Nilufer Daruwala, we are sorry to hear about your experience.We would like to take this opportunity to resolve all the complaints you have.Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.
Regards,
Eureka Forbes Team

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Address: Bokaro, Jharkhand

I am a aquaguard user in B. S. city, bokaro (jharkhand). My aquaguard machine is in bad condition and i am suffering from my aquaguard because that machine no give water at all. The machine passes current(red & yellow bulbs) but before 10 days left its not working properly and not fall water at all. Raju Kumar, Sector - 11 D, Qr. No. - 1031, B. S. City, Bokaro, Jharkhand. Mobile No. - [protected].

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Eureka Forbes Customer Care

from New Delhi, Delhi

Sep 2, 2014

Verified Support

Dear Raju bscity, we are sorry to hear about your experience and regret the inconvenience caused to you.We request you and give us another chance to serve you with the best we have.We have made a note of your contact details, our executive will get in touch with you and resolve your issue at the earliest.We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

Eureka Forbes Complaints & Reviews

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Eureka Forbes reviews & complaints page 315

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no installation, poor service and no response

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