Eureka Forbes Complaints & Reviews

Sales Man Mr. Kiran Kumar, (Velachery, chennai) give false promise of installing Aquaguard RO+UV to get clean dringking water for my house in pandian salai, ECR road, chennai. I paid the amount 15600 in full and waited for installation. Install engineer check quality of inlet water and find the Aquaquard unsuitable and did not install the water purifier. Customer service is pathetic. I have lodged a complain (complaint id[protected]...

I am Prof Madhukar Puri from Delhi. Mobile no. [protected]. I requested for demo on 25 th May 2014 and Mr Rakesh Kumar came for demo on 26th May. After testing the TDS level of tap water, whch was 300, Mr Rakesh suggested me that I go for Aquaguard Enhance RO +UV. I placed the order online and gave Mr Rakesh's Employee code. Order no. is[protected]. Inv. no. is [protected]. He asked me to give him a call on his mobile number once I received...

Complaint No. 76386693, 76739936 Mob No. [protected] Have been asking for a routine maintenance of my Aqua Guard check since May 19. Senior Executives always assure that complaint will be addressed in 24-48 hrs, but NO ACTION TAKEN. Will Eureka Forbes take responsibility if me and my family suffer from any water borne diseases. 1 month is approaching from the date of my first complaint. Please take immediate action....

Refer to my complaint no. # 76386693 & # 76739936 Mobile No. [protected] In spite of repeated complaints since May 19, no person from Eureka Forbes has come to service my aqua guard. Senior executives keep on repeatedly telling me that service will be done in next 24-48 hrs but nothing happens. Will Eureka Forbes take responsibility if some water related diseases is struck to me and my family. Please help....

Hi, I requested for a Eureka water Purifier Demo through Eureka website and got contact Sales person info as Ravi Gowda (Employee number 9022363). He sent one person Thanuj kumar (Not sure he is an employee of Eureka Forbes). He explained about only 1 product through the brochure he was carrying and asked me to make the advance payment of Rs 2000/- I asked for 2 days time for which he was not convinced. Later he asked Rs 100/- for Petrol...

Hi, I requested for a demo for Reviva purifier through Eureka Forbes website and a person by name Thanuj Kumar ([protected]) visited by home with few brochures. He is not an employee of Eureka Forbes but, he works under Employee Ravi gowda (Empl code 9022363). He explained about only one product and forced me to pay Rs 2000/- as advance. I told i need 2 days time to confirm the order . While leaving he asked for Rs 100/- for petrol conveyance...

Customer ID- [protected] Euraka Forbes Markerting Sale man Mr. Devaraju from Magadi main road, Bangalore. came and explained to take (Green RO)and told it will treat for both RO & UV. Complaint 1: This Green R O Purifier has not shield from top (gap on all the sides in top) fly's, mosquitoes & dust is entering to the purifier. therefore we given complaint & shown them to change the purifier. but they not changed the instrument...

bought machine on 10 may 2014, on 13 may 2014 water purified by the machine taste bitter and raised compliant on the same day... no one bother to attend by complaint either through phone to give me an committment or update nor send service guy to fix the issue... after esclating in their website and sending mail a guy from t.nagar, chennai service centre called and informed me that he would send a service engineer, which i didn't accept (after...

This is to bring to your notice that even after repeated complaints regarding refund of AMC amount, it has not been resolved yet. I had purchased REVIVA RO on March 3 this year. Prior to this, I had Aquaguard, Model Number S7-2000. According to the contract number 21844414, in the name of Sri Ram Mundra, wef February 25, 2013 till February 24, 2016, I paid the AMC (Annual Maintenance Contract) amount of Rs 3, 350 (Three thousand three...

We have been reporting this issue for last one week, there is some problem with motor, so purifier starts leaking the water, then they replaced the motor with very old one. Mine is just less than one year old. Then again it starts leaking and it lost the auto cutoff control, so every time it was over flowing. But still no response from your service side. I just few senior managers number but no response from their side as well. Please...

i had an AMC contract for Aquasure for 2 years. While i wanted it for one year, company folks pushed me to go for 2 years. now, it is more than an year. Absolutely ZERO service. not even once, did they come for service or to replace the candles. i would have made atleast 5-6 reminder calls to them. but NO RESPONSE. I hear that if we buy from dealer directly, this will be the response. if the company will not service such products, why the...

My aqua-guard (Model- Compact cartidge) is under annual maintenance contract from January'2014 for 3 years. I have paid Rs 3825/- for the above contract. Recently there was some problem with power circuit because of that machine was not getting on. After repair although power is coming to machine but water is not coming. Complaint was lodged with Gajuwaka service centre as well with the technician who is attending Ukkunagaram area acqua guard...

Renewal for Service contract for our ST2000 has been done in April 2014.However, ever since the servicing on that day, we are having trouble with the machine. Finally had put in a request/complaint # 76603620 on 2nd June 2014 in the early morning. The service person "Imran" finally came around 2pm after sveral reminders and call to Poonam Aqua.He was in a hurry and checked it in a hurry, said some switch needs replacement. Suggested that...

My cus id is [protected].I've purchased aquaguard compact with full payment through online at 11th May 2014. I've to inform that free item will be sent to my address seperately within 10-14 days, but after 25 days; no response or any call from company regarding this .I've sent many email to eureka forbes regarding this, but no calls or mail came from eurekaforbes side.my contact number is [protected].Pls provide details of courier from which...

we had bought a aquaguard geneus from your one of the salesman vipin kumar yadav code.no 9074104 at 20 jan 2014 but till now we haven't got its orignal bill. and also we hadn't got any service after a long time of 6 months although we had called salesperson & coustmer care. from last one week we are trying to call them so they can fit it in our new home but they are not replying because of these we have to take service from...

My customer id is [protected].I've purchased aquaguard compact with full payment through online at 11th May 2014.I've sent many email to eureka forbes regarding this, but no calls or mail came from eurekaforbes side.my contact number is [protected].Pls provide details of courier from which my free items will be delivered....

Eureka Forbes-Aquaguard..service My Name Sushil gore..Mobile No.[protected]..annual contractreceipt No. 19013230 for 3 years Name of the engineer: shrikant: Mobile No. [protected] or [protected] For last 45 days tell me he will come for service not coming.. this is happening for every service very irresponsible and arrogant person Lastly he told me that i have forgotten to send person..why company also donot forget to give him salary? Very...

I purchased Aquasure Amrit on 25th may 2013 and got 18 months extended warranty from Eureka Forbes (limited period offer). When the tap of Amrit was broken, I called their helpline [protected] and registered. Request number 76658980. When the service person fixed it and billed service charge too. I showed him the warranty card too. Still he insisted that the warranty is only for 6 months from the date of purchase. The extended warranty...

Hi We have purchased Aquaguard Enhance Green RO in November 2014 and our T-Joint has been broken. We have raised an online complaint on May 29, 2014 (Service Request Number: [protected]) with at least 10 follow up calls with customer care – we also wanted ther first service to be done. We were told that someone will come to assist us within 24-78 hours. When I spoke to supervisor of customer care after 3 days, he gave me a number of...

Hi We have purchased Aquaguard Enhanced Green RO from Eureka Forbes in November 2013 and our T-Joint is broken. I have raised a complaint on May 29, 2014 followed with at least 10 calls to all concerned. Customer Care advised me to call Sharad who is in-charge of service in Hyderabad. When called him, one technician had come who asked for money for first service - we purchased Enhanced Green RO in November 2013. When we refused...