Eureka Forbes Complaints & Reviews

Hi, I am Sushil Kanade, Customer ID:[protected] I have purchased Aquaguard Total Duo Water Purifier On 31st May 2013. For that i got charged Rs 17, 490 but i got bill of Rs 16, 990. So i am expecting to receive 500 difference amount from Eureka Forbes. I have called many times to customer care number. Logged complaints but till date i am not getting response from Eureka forbes. Truly this is not expected from big brand...

Dear Sir/Madam, I have purchased Aquagaurd RO enhance water purifier one year back and i am yet to receive the invoice bill for this. I have raised so many complaints but they didnt take any action on that. Please do the needful to get the invoice bill as soon as possible. Please find my details below, Customer id: 12252/9/12/6044109 Mob: [protected] Mail id: [protected]@yahoo.co.in Address: AS1, Sakthi Bavani Kailash, 2/240,...

I made complaint (No.[protected] a few days back for servicing of my water purifier. The company technicians made working purifier non - working in the name service. Afterwads they are not coming to my home and they made the working uv lamp defuct.I made several telephonic calls, still they remain indifferent.Due to nonavailability of purified water the health of my family members is deteriorating day by day. Please take urgent steps.
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I am an old customer no [protected]. On 19th feb.'14 i have booked a service request no [protected]. For some problem in my aquaguard classick. One service man has visited after 2 days & he pach-up the problem and said that he will come back with a parts which is required to be changed. My a.M.C. No 20415668 & valid upto 25/07/14.But unfortunetaly, he did not come back. On enquiry it reavels that as my amc was done at hind motor...

I owned a Aqua-sure RO+UV water purifier and this is with reference to above mentioned complaint number (Web-Complaint No- B[protected]/ Phone-Complaint No- [protected]) lodged on 07th March 2014 to their customer-care. After running from pillar to post and numerous telephonic call to their service-center and service-technician, it has not been addressed till now. On every conversation to customer-care, I was given assurance that it will be...

My nova is under amc with eureka forbes. My first complain was filed on 15th feb, 2014 was never entertained. I made another complain on 10th march, 2014. The problem was that no sound(Music) was heared when the purifier was ready to deliver the filtered water. The technician on 11th march, 2014 replaced it with a repaired pcb which is not to my satisfection. The company says that we replace the dameged parts only with the repired ones which...

I have got an aquaguard few days back and had a very bitter experience. When we requested for the product we got immediate calls, immediately it was delivered at our place but it took three days for installation after repeated calls. Also it was mentioned that a solar lamp will be given free but till date we have not received it. We have been following up everyday and they are simply telling today it will come for sure. But such liars...

Myself Bhaskar.R, purchased a EuroClean(W/D), on 12/12/13, but I am yet to receive my Original Invoice with which I am in a fix of how to avail my future services. I called the customer care several times they have succeded in giving me the complaint numbers but to no avail & also I was promised a scratch card with a guaranteed gift which is yet to be realised, if this is way a company impresses a customer than how will he introduce any...

Hi, I am Yogesh Patil, based at Pune, Viman Nagar and I had purchased water purifier RO+UV from Eureka Forbes around ten months back. I raised a complaint on 27th Feb 2014 to customer care number[protected] for machine servicing and installing a pre filter by my register mobile number +91- [protected]. After 27th Feb 2014, I follow up with customer care with four times but every time i get a response that person from our end...

I had taken eureka forbes reviva and after warranty took AMC annual maintenance contract for servicing and candle change but this company has not bother to send any technician for any servicing. Inspite of n number of phone calls to technician n the company customer care no body has reonded. Pls help me. We r having severe stomach problems....

They told me the Purifier will provide you the clean air and helpfull for your health but after using this i got infected by cough and cold and right now i am taking anti biotics for the same. I told them to take your product back and refund the money to me but they are not doing well With Regards Hemant sikka Mb-[protected]...

Hi, I took a 2 year AMC from Eureka forbes end-Jan for my Aquaguard system. It started developing problems last month and i raised a complaint on their helpline last week. They are supposed to fix the issue within 2 working days, it has been 5 days since the complaint and no issue resolution is in sight. I have called the helpline 6-7 times and still no redressal. They promise they will escalate and there is not even a basic call...

Mr. B. D.Singh (your sales representative Code No. 9012366 of Bettiah, Bihar) has not given any service from 2/4/2013. According to service rule he had to give 3 service check-ups free but he has not come so far.Only because of his ignorance My Aqua guard RO is not working within warranty period.I sent him SMS & call also however he has not come so far.What can I do? Customer Name:Mrs. Anita Andrew W/O Mr. Anand Cyrill Seraphim Mob...

Despite repeated 'phone calls to customer care[protected] since 17th October 2013, I have not received the refund of the AMC amount for the unutilised/unexpired period (Ref: AMC # 21183023 for the period[protected] to[protected] for "i NOVA" product). I had purchased AG TOTAL ENHANCE RO+UV WP System on[protected] thru' direct sales (Ref: Invoice No. [protected] dated[protected] and my customer ID is [protected]. At the time of placing...

My customer code is [protected], I am getting the service from Ureka Forbes since last three years but I am very dissatisfied with the service you are providing and compelled to bring this in your notice. When I make any service request on Euro Helpline [protected], I am not clear who come to give the service. They claim they are the franchise person but give all the bills in the name of Eureka Forbes. What they tell and demand charge is...

COMPLAINT AGAINST EUROVIGIL (EUREKA FORBES)

My dad had gone to Chennai Trade center fair were one of Eurovigil sales executive approached my dad regarding CCTV camera.He had asked him to come home to talk to me M.Sangeetha.
Mr.S.Ranjith Kumar -territory head Eurovigli madipakkam branch came to my home and I made the following purchase
1 DVR 4 channel with dynamic IP connection, advanced with all technical featuresbr...

I Meena Birla has purchased Aquaguard Total Enhance UV WP System on 1st march 2013.The sales excutive who came for demo was Nitesh Mishra.He totally misguided us, at the time of selling the product he assured us that after purchasing the product there will be two free services and they will replace filter pipes or candle.Although they provided us with two free services but there was no replacement of filter pipes.I also want to bring...

Eureka supplied us the reviva unit on 12/12/13 and gave us a dummy cash recpt 631/12.12.13 for rs 12990...The sales was done by manikantan cell [protected] and installed by ananthakumar cell no [protected].On the day of installation he checked the output water to be more than 220 tds and he told initially it will be like this and will come down in a day and left a message he wil comeback and recheck and prove the water purity, after this i...

I have purchased eurekaforbes Reviva RO system dated on 05-Feb-2014 from madurai branch. They have installed the damaged system is not working from the first installed date onwards.when the first day in the new system, water was leaking from the cartridges. Next day mechanic has changed the cartridges but then water was continuously comes out from the outlet tube even the system is switched off. We have registered your customer care center...

Dear sir this is my third enquiry/complaint aganst annual maintaince service done by your authorized service center at Muzaffarpur Bihar on 06.02.14.It is really unfortunate that you have not taken cognizance of my enquiry/complaint.If attitude is like this of head quarter than what I should have hope of justification? I think you don't bother welfare of the customer, just only to attract custmor for your money gain, no care of wellness of...