Eureka Forbes Complaints & Reviews

I purchased an Aqua Guard Water Filter of RO Model from Eureka Forbes Hyderabad in 2011 (.) It is under Annual maintenance contract for the last three years dot(.) Present Annual Maintenance Contract was made on 06/08/2013 valid up to 05/08/2014(.) I am facing severe deterioration of water quality(.) I have lodged complaint with Eureka Forbes customer service(.) Eureka Forbes technician visited my house & without checking...

I fell to the trap laid by the EURO VIGIL guys sometime in November, when my house was nearing completion. In the desire to secure my house, I decided to go for CCTv, video door phone, and a wireless alarm system.The guys who surveyed the place were VELMURUGAN[protected] and his immediate supervisor SRIKANTH - [protected] and seemed very earnest and genuine in pushing their products. I even extended the courtesy of having them over for my House...

Few days back I have made enquiry:
1. Whether during annual maintainence service of Nova Aquaguard purifier, carbon component which is relplaced with older one is not company sealed?
2..Whether it is mandatory to take back old used Filter & Carbon component & returened to company.
My point is that it does not seem healthy to supply spare part loose one & to take back discared spare parts.
My request...

The service contract of Eureka Forbes is nothing but a money making racket. The people in the agencies (Sai Service in Malad west) are rude and inefficient. On making a contract a consumer gets 4 service visits, however I got JUST 1. The 2nd one was scheduled just before the lapse of the contract... and the technician reported all filters had to be changed ASAP as the machine was not purifying the water. He promised to return the day after......

I am Sanjay Kumar Sharma from Patna(BIHAR).My mobile no.-[protected]. I am consistent user
of so called world class water purifier(R O).My RO is out of order from 12/2/14
.I had made a complaint on 13/2/14 .My
complaint no is [protected].I contacted on a mobile no-[protected] to mr.
verma.He told “ I see only warehouse, contact to Mr. manoj on mobile no-[protected]”.Then
I called mr.manoj at 10...

Purchased Eureka Forbes Aquaguard Duo in March 2013 with a promise that free AMC will be provided. Have not received any communication on this so far. The concerned sales person Premkumar ( never trust this guy) has been dodging for a year now. Please advise on what action can be taken under such circumstances....

I had made two years service contract with Eureka Forbes for Aqua Guard Water Purifier on 21/05/2013 by paying Rs. 2590.00 As per the schedule company should send their technician in the month of November 2013.( contract receipt no. [protected] dt. 21/05/2013 ) But as on today that is 13/02/2014 nobody came for the due service in spite of regular calling from me.It seems a new way of cheating people and kind of corruption by such a branded...

I am a consistent user of so called world class products since last 25 years, But now I feel very sorry to convey the fact, that their "After Sales Services" has got worse to worst. It is just because of failing in have a quality franchise. Company is in hurry to sell the product only.
As a result, founder customer like me is now feel cheated from after sales services. For example, I am having 3years AMC for my Nova e-boiling...

I have purchased AquaSure Xpert model Sl No [protected] from M/s Satisfaction Electronic Pvt Ltd 08.01.2014. A service request 89187911 has been lodged on 22.01.2014 for installation of the above machine. After lodging service request I have received phone call from [protected], [protected] & [protected] several times, asking for installation of the above machine you have to install Iron gaurd, Pamp etc. Other wise they will not install...

WE are having Eurekaforbes water purifier and have placed a complaint[protected] one month back no one responds to the complaint the call centre is placing request and no one responds still problem unresolved making us to think of going in for KENT Water purifier sorry to say this is sheer POOR SHABBY IRRESPONSIBLE service
Santhosh Kamath [protected]...

I have brought a Eureka Forbes, Aquaguard Enhance RO + UV water purifier on the 13 August 2013 through the sales person Mr. Sathesh([protected]). From the day 1, there have been lot of issues with the unit which I tried to resolve through various service personal. Now last month(5th of Jan 2014) the unit again started giving trouble which Eureka Forbes could not resolve even today(09 Feb 2014). Now that even after 1 month when I am requesting...

I've purchased Eureka Forbes Hi- Flow on 14th November 2013 in Shipra Krishna Vista, Indirapuram Ghaziabad. And within 3 months duration it has stop to work and its some internal part has been damage. I'm requesting their service person since last 1 week but they are not showing interest to make it fix. I'm trying to contact with their Ghaziabad service center but still they did not give us any solution at any level, when I...

I took AMC contract for 1 year for my aquaguard water purifier. After taking service and changing all the parts in my aquaguard.. Water stopped coming in after 2 days..
i have followed up with AquaGuard service team. But no one has turned up since 1 week.. From the last 1 week I don't have any water in my house.. Become extremely difficult to manage when I have a kid to take care. Pls help in taking necessary action at the earliest....

I live in stps, suratgarh, dist- sriganganagar, rajasthan pin-335804
My ro is out of order from last week, complaint "eureka home" locally present in suratgarh by mobile a week before. Still no sign of visit of any service persons. Their contact no is- [protected].
My contact no is- [protected]/[protected]....

A complaint reported on 27th Jan at your Thiruvananhapuramt Office was attended on 29th.The same complaint occurredon 30th was reported on 31st.Nobody attended since 4pm on 1st Feb. You are promising Service at our doorstep.This is not fair....

I am Sravana Kumar from Munnekolala, Bangalore. We have purchased Aquasure Xpert ( RO+UV+ UF with TDS regulated) purifier on 26th Oct 2013 in Adhiswar Showroom, Marathahalli. On the same day, company technician came and installed, then held me once tank filled through the water and refill it. After he spoke that with me he went away. Then we did the same, after drain the first time water, then our purifier didn't respond to take the...

Dear sir, I have purchased aquagard neo model. My complaint is that I had been told by the service agent that by paying 1400 AMC will be given for the period of one year and 04 free servicing will be given but they are not providing free servicing. So I request you to kindly continue the servicing of my purifier or shall I have to complaint in forum....

I purchased Eureka Forbes infiniti water purifier in july 2013. (Machine is under warranty). I had lodged a complaint with customer care on 17th jan that the water flow through outlet is near zero and the machine is giving beeps indicating problem in the machine. After lot of calls a technician arrived on 25th opened the machine and said that probably a part is defective and would come back. Till date ie., 30th jan we have been calling daily...

I purchased a EUROCLEAN wet & dry vacuum cleaner on 30/12/2013 from ALUVA ERNAKULAM office. Its been a very bad experience which we received from eureka, that on the first use of this machine for 10 minutes the PVC flexible pipe got burned and suddenly got separated from the socket. We got shocked and immediately contacted the customer service. past 02weeks these customer people are fooling us, and there is no such action from eureka...

Dear Customer Care, I, Janaki Nath Samanta, a customer of Eureka Forbes (customer Code : [protected], Addr : 50/3/2 Thakur Ramkrishna Lane, Santragachi, Howrah - 711104, West Bengal), hereby lodge a complaint regarding malfunctioning of my Aquaguard water purifier within AMC period after subsequent notification of the problem. I brought the machine almost seven years ago, and the annual maintenance contract is still maintained. Every...