Eureka Forbes Complaints & Reviews

My RO water purifier is not working ang tap is also breaked.The amaravati maharastra office of eureka forbes is not responding to my complaint.They told me to contact pune office with number [protected].But this number is always off.I called the amaravati office again with no.[protected] but this number is not answering.This cant be tolerated....

1) First complaint filed on 12th August 2013. Complaint number [protected] 2) No response for the complaint till 17th August 2013 inspite their TAT being 48 hours 3) Filed a second complaint on 17th August 2013. Complaint number 72704846 4) After a heated discussion with the customer service team, the employee Lakshman Kangaria hung up on me 5) I called back again and spoke to another person who ‘promised’ that the complaint will...

Dear Sir I am D. M. Choudhary, I have complaint against Eureka Forbes for their services. My water purifier's not working since last one & half month then i had lodged a complaint to our local service personal Mr. Sunil / Mr Ganesh who has made my AMC last June'13 (Contract receipt no[protected] but they are unable to attend my complaints after several call. After that i have lodged a complaint in your toll free no on 27th...

We Shiv-Vani Oil & Gas Exploration Services Ltd.purchased a water purifier RO system in 2012.We have complaint to your Talcher executive to change the accessories of the system on 21.08.2013 morning. He replied that he will come along with spares on 22.08.2013.He does not come and we tried to talk with him but his mobile was switch off.You are giving capsan that it is friend for life. Is it really true or just a hoax. We never thought...

I had purchased a product (Aquaguard enhance RO) from eureka forbes during april 2012..The sales person collected the cheque +cash(14000 INR) and told that bill will be posted through courier.Till(22 aug 2013)not received.complaint registered but closed by themselves.I left out that issue...in between the warranty period (1 year) more than 5 to 6 times product fault....for each fault they take around one week to attend with a un experienced...

Dear Sir, This is A.S Sethi residing at b-27 shamnath appartments, 12 shamnath marg, civil lines, delhi. I have been using reviva filter for more than a decade.the serial nmber of my reviva is 0000543. We have been receiving AMC from your dealer Mr singh, whose contact numbers are 23824481, [protected],Under contract receipt number[protected]. I wish to complaint against your area service provider who fails to show up even after...

I have purchased a Aquaguard on 2012 and it is one year service free. In second service on 14.08.2013 One unskilled technician came and open the machine and unable to fit it properly so the music system of machine is not working. When i complain again on 17.8.2013 and several reminder to customer care Reg no- [protected] Cust No-[protected] but till date 21/8./13 no response. It is matter of drinking water....

I purchased the product in the month of July. The delivery boy did not gave the invoice and coupons. When I tried calling the Sales person, he assured me that he will provide it asap but after no. of followups, he kept me assuring but not delivered coupons and Invoice. I called Eureka customer care and lodged a complaint on 3rd Aug 13 (Request no[protected] and they assured me that it will be delivered withing 3-4 days. I missed to followup...

Hi I asked for a RO candle which cost Rs. 355 and their service charge is Rs.425. I said the sales person I can myself replace the candle so I don't need the service. But the sales person is tell the charge is for delivering the candle . I'm not able to accept this . So the candle cost is Rs.780 Regards Sivagami...

we bought vaccum cleaner thru a salesman named deekshith. while giving demo of vaccum cleaner wet n dry this deekshith didnt told us that we have to remove filter otherwise motor of vaccum cleaner will burn or damage. we were using as per demo he gave , then the motor got damaged i mean it got burnt from inside one day after 7 months . and the filter is also damaged since we dindt removed before wet cleaning. now we called him and said that...

I purchased Aquaguard Enhance model water purifier 2 months back and it was not working since 1 month, I started complaining to customercare [protected] more than 5 times , spending more than 100 rs.to call, sometimes nobody responds, if responds they talk so politely and saying they SMS complaint no.which they never give and no tecnician calls us regarding complaint.this is the way, world's paani ka doctor is sick himself and asking...

Purchased a water purifier in February 13, since than developed problem 6 times, almost having problem every month. On that there is poor service to increase your suffering. Complaint is Always attended on 3 rd day n then they don't have parts to be replaced so this repair process takes 7 days every month.....is there any solution to this problem of every month...

I have filled the annual maintenance contract form and still after 1 week there is no reply from the department and nor they have turned up for changing the filters and installing the wall mount stand which I requested from them. And now the water discharged from the purifier is not up to the mark. I am very much disappointed with the service and I now really feel that i made a big mistake in choosing Eureka Forbes over KENT....

On July 3rd eureka forces sales executive around 7 pm came and mesmerised me and asked to buy a vacuum cleaner. Hence we punches the same. He assured that the demonstration. Will be done once we purchased the cleaner.the cleaner was delivered after enormous confusion by delivering a cheap costing another instrument and replacement after number of complaints . From that date I am asking for demonstration and request for using the cleaner....

I have purchased a Crystal water purifier model of Aquasure on 21 September 2012. It has 1 Year warranty.

I have registered a complain regarding not working of Crystal Water Purifier on 22 July 2013. The complain number is 72317779.
Till date, this complain is pending. No one care to solve the issue. Many times I called customer service center[protected] and [protected]) regarding my issue. Also I have discussed...

We purchased eureka forbes water purifier on 15/07/2013 from ernakulam. However 1 week later from the installation the unit is not working and the worst thing is that the unit started leaking. Not knowing what to do, called the local service centre from where i purchased the product here in ernakulam. But its all in vain.
We called the sales agent regarding this issue and he said "i will report this matter to the office and will...

Eureka Forbes salesman Mr Dhananjay Sonawane promised to give gift coupon on buying vacuum cleaner. Bought the Wet & Dry vacuum cleaner on 15-May-2013. But even after repeated follow ups, have not got the gift coupon or payment receipt. No reply from customer service email or Abhijit Gavli (dealer)....

• I bought Springfresh DX RO waterpurifier from aquaguard in Dec 12. Its still within warrenty period. On dt. 2.8.13 the water dispenser ( tap) broke. I called the costumer care of the company on the same day. My complain was registered. Complain No. is 72543009. I was assured that the mechanic will be send within 2 to 3 days and we will have to bear the cost of the water dispensing apparatus . Nobody was send to do the repair work. Thereafter...

I have shifted from Bangalore to Hyderabad and I have been calling Eureka forbs customer care for reinstallation of my AquaGuard daily. This has gone over a week. Every time they say the person will come within 24 hours at my home to install but no one comes and no calls from Eureka Forbs. I purchased the product one year back....

Purchased aquasure on 26th feb 2013. it stopped working on 18th july, called customer care registered complaint. mechanic came and checked and told to install some part costing Rs.2200. So why this was not mentioned during the purchase. After no engineer or mechanic turned back. i called them several times but im getting the the answer from Mr.Shreekanth that we will do it as the part comes to us.

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