Eureka Forbes Complaints & Reviews

I had purchased Enhanced RO water purifier on 11-Oct-2013 with the exchange of my old Riviva RO purifier. The sales person told the cost for Enhanced RO water purifier is Rs. 15990/- and I will get Rs. 2000/- deduction for exchanging my old water purifier and I had to pay Rs. 14000/- nett and I can also reimburse entire AMC cost of the old water purifier (AMC for 2 years was renewed on 14-May-2013 for Rs.7430/-). So, I had paid Rs. 14000/-...

Good day, I m mr.shanmugam and I lived in xs real, porur, chennai, customer code is [protected]. I had your aquaguard duo on 2 yearsAMC warranty Last 15 days myaquaguard duo had some problem that means water is not fill in the tank I complaint service center they come and check it and find out some electrical problem They said I want to order the back side of electrical board from bombay and take 4days time But today they call to me...

Request our email dated 23.10.13, bill received for payment made in the name of Haryana Plastic & Engg. Works A-72, Naraina Industrial Area Ph-1, New Dehli-110028 and Revex Plasticers Pvt. Ltd. A-73, Naraina Industrial Area Ph-1, New Dehli-110028 . With Regards R.K.Gupta Haryana Plastic & Engg. Works A-72 Naraina Inds. Area, Phase-1, New Delhi - 110028 Ph:[protected] / 25796039 Email Id:- [protected]@haryanaplastic.com...

Dear Sir, Before 2-3 years i had bought a Eureka Forbs water purifier from Nashik. After one year i bought an Annual Maintenance contract from company by paying Rs. 2850.00 for 3 years. Which is valid till Mid 2014. Before 2 months the said purifier got some problems. I called 30 times on call centre. After pushing them so much they sent a person who doesn't know anything came to my house and took machine to service centre. After...

Madhusudan M Joshi, Cus ID:[protected] purchased Aquaguard Classic from EurekaForbs Ltd., 2nd Floor, Bhagwati Chambers, Ashram Rd., Ahmedabad-380014. vide Order No.[protected] dated 29.10.2013. It was delivered vide DC No.22644369 on 30.10.2013. It was installed in the afternoon of 01.11.2013. The unit was sold through Mr Akash More (Code No.9046541).My complaint poinrs are as under: (1) I have not been issued / provided Sales Invoice despite...

I purchased one 'Aquaguard Enhance UV + Water Purifier with eBoiling' apparatus on 28.01.2013 from Divisional Sales Office at 67, Anand Nagar, near Balaji Temple, Raipur Chhattisgarh-492001, 24 hr service care no.[protected], through Mr. Jeevan Kishor Toppo ( Mob. No [protected]) who after duly testing the water quality suggested for this apparatus. After installation of the apparatus on 28.01.2013, I noticed a white layer of deposits...

We purchased annual service contract from Eureka Forbes for 3 years on 12-mar-12 by paying 3640 rupees for our water purifier. After that one service was done on Jun-12. Since then no one has turned up for servicing our aquaguard. We called several times but they give only false promises. Latest complain registered on 22-oct-13 and no responce on that yet. We called call center several times but all the people and company as well is hopeless...

I have raised a service request with service request no: 73812612 for servicing of my non-functional aqua-guard. But nobody responded to it. I have called customer care 5 times today and each time the customer care executive told me that by today evening the service person will be in your doorstep. But till 7.30 PM nobody contacted me and when I called customer care they told "sorry sir today it is not possible". Is this some kind...

This is Yuvaraj from Chennai Periyar Nagar. As a poor customer unfortunately I was cheated by one of Eureka Executive Gunasekar (I never seen a WORST PERSON like him in a sales & service field) and since many good products are there in the market I bought this failure product worth of Rs 18000/-. At the time of sales this bugger Gunasekar told me that every 4 months free services are there for 1year. None of the persons from service...

This is with ref. to complaint No. 73690834 dt. 27th Oct, 2013 and esclation complaint No. 73750115 dt. 30th Oct, 2013 & 7380028 dt. 2nd Nov, 2013 with regard to the delivery of Dust Bags for Eureka Forbes Vaccum Cleaner. I have called more than 7 times to your customer service number and all the times your executives gives a promose to get the bags delivered by evening and I never get it. Even, no one has even courtesy to callback...

I has purchased RO purifier on September 2013 and within a week 4 times compliant has been made by me regarding water bitter taste and tds below 25 but no action has been taken after again and again made calls to customer care...I want my money back or replacement of my product by UV as I was misguided by aqua guard. Agent...

we have purchased Aquasure Xpert ( RO+UV+ UF with TDS regulated) purifier on 18th Oct 2013. The purifier installed on 21st Oct 2013, within 3 days of installation, it stopped functioning. we have compiled about the problem to Eureka fobs help line on 27th Oct. They promised issue will be addressed with in 24 hrs. even after 4 days no progress made. we are asking the Eurekafobs to replace the purifier with New purifier. Eureka fobs says...

I had lodged a complaint for the service of the aquaguard machine which is under AMC. first of all I had delayed service, then the technician who came had stopped the water supply of the RO machine also which later stopped working and I had to pay Rs. 2500/ for the repair. Now when i call up the service center to talk to the head, they don't let me do so saying she is busy in some meeting. Its been 5 to 6 days nobody has come for the...

I have brought a new wet and dry vaccum cleaner from Eureka forbes 1 mnth back. While giving demo (eureka forbes executive Hemant Karne) one blower part fell from our terrace and it broke he promised to replace with a new part in a week time. he came after a week and handed over a used blower part to us with all the scratches and all. till date we are following up with eureka forbes but to our ordial no one has still come to solve the problem....

Dear Sir, I have bought Eureka Forbes AquaSure Elegant RO in June, i have requested for free servicing via online Service Request Number: 5B68E26985 on 21/10/13. there was no response from service center. I have been trying to contact eurekafobes for a week by phone but it is always busy, it is said that [protected] is a toll free no. why am being charged for my calls, why u people are not responding. their punch line is "friends...

Dear Sir, Acquaguard Repair The product (AQUAGUARD TOTAL REVIVA WATERPURIFIER) was purchased by me on 12.06.2010 from M/S. DARSHAN ENTERPRISES, AUTHORISED FRANCHISE, EUREKA FORBES LIMITED, MATIMANDAPA SAHI, PURI, ORISSA, PIN:-752001( PHONE NO. [protected], Incidentally, I got my annual maintenance contract renewed from 10.07.2013 for a further period of one year, i.e. upto 09.07.2014 well before the expiry of my earlier amc which...

We have purchased the model REVIVA 50 LPH 50 LPH Basic model. After repeated attempts to rectify the problems in last two, onths we have done what is desired changing membranes etc. However the problem persists. Call centre has standard response of SLA of 48 hours but tha always exceeds, latest is 73639205 on 24th Call centre gave a number of [protected] Shrawan kumar who was Gwalior AM and they accepted that last 45 days we have ;odged...

Hello, Two & half years back I have purchased Eureka Forbes' fully automatic water purifier model "Aqua sure" "Star LX" from dealer at Kothrud, Pune. After 1 year i wanted to change filter so i contacted their customer care & lodged request the filter was changed after 2 months continuous followup filter was changed saying that this product filters are not available in the market & Company also. After...

I have raised a request for aqua-guard servicing last week by calling customer care. But no boday responded to it and then again I have raised a online service request with Service Request Number: [protected] two days back. That is also not being attended till now. These people are cheats. They just sell their product and after that they don’t care for customer. Please stay away from these people....

It's not even been 1 year since we had purchased our aqua sure water purifier. Recently, it's knob (that is pulled to dispense the water) was broken and we lodged the complaint with their customer care call centre number. We had reported our issue on 8th October with AquaSure customer care number [protected], and were assured that the technician would attend to our request within 2 working days. We also spoke with the service...