Eureka Forbes Complaints & Reviews

i purchased booster model water filter in october when i purchased it i was promised by the sales officer mr. sandeep shedekar a cover for the filter and that he would come and monitor the efficacy regularly its been 2 months when i called mr sandeep he said he cant give me the cover as it is out of stock again after a week when i called him he said its not fittinf in his budget so he cant give me the cover and said that he was very busy...

Dear sir I am here to complaint you that, I have ordered one filter for my aquasure filter. I have called to your consumer service station 2months ago. Every time madam replied me filter is not available. I have done many calls and done many requests from two months but always got same reply. Today again I called to station which is situated in jabalpurand they said they have filter but not providing me because I refused to gave them 200rs...

PURCHASED AQUA GUARD DUO ON 11/06/2012 FROM EUREKA FORBES LTD, D.NO[protected], GURUKRUPA, SRI GURUCHARAN MARGAM, NR. GURUDWARA JN, SEETHAMMADHARA WEST, VISAKHAPATNAM 530013. PH NO.[protected] I SHIFTED MY RESIDENCE ON 03 DEC 2013, CALLED THE ABOVE ADD. FOR INSTALLATION, MR CHANDU, NO.[protected], CAME AND FITTED THE PERFECTLY WORKING PURIFIER AND CHARGED ME RS 350/- AFTER 4 HOURS ALSO THE TANK WAS NOT EVEN AN INCH FILLED,...

Hello there, We have purchased water purifier(Booster) before 4 days ago. At the time of demo sales person did not said that the model will be functioning very loud. I called in customer care nos and also talked with Mr. Tapan shah but I have not received any replay than after. I told sales person that I do not want this machine he said you have talked with the company person. But who is the company person ? where we have to complain....

Our new aqua guard purchased on 17th August 2013 through Infinity dealer at Barbil, Jharkhand is giving repeated problems. The dealer has taken the machine over a week back .This should be immediately replaced with a new machine. Thx Sanjay Virmani [protected]@tatasteel.com...

Dear sir, I am not getting proper response or service from ur company even after so many complaints last 30 days. Your tamilnadu customer care is so hope less, they are not bothered to give prompt service to an old customer like me, my friends. We are really suffering a lot after buying water purifier from ur company. We are informing our corporate office not to give permission to ur company in our township, office premises. water purifier...

We have been facing issues with WATER FILTER (AQUALFLO DX) filter since last 6 months. We have registered complaint 4 times at least. But every time we register complaint for getting filter changed, we face very bad response. Now we are regretting having been purchased this product and its false contract of three years service! Service is very bad....

Dear Eureka Forbes team, Apropos my complaint dated 18th Oct'13, regarding non functioning of water filter and its replacement, I would like to inform you that Mr. Naresh (tel No. [protected]), an executive from Eureka Forbes team had visited us, and rectified the machine for the time being, but haven't replaced the machine as requested, stating that the machine can only be replaced if it malfunctions within a month of purchase. I...

I have purchased Aquaguard Total Infinti two and half to three years back. Your service person has fixed the water purifier and told that when the water stops coming you have to replace the filter. On 18/05/2013 the water stopped coming and called Mr. Krishnappa ([protected]) on 20/05/2013 told him the water is not coming. He told will send one of his representative to check. On 20/05/2013 Mr Ramu ([protected]) had come to my house around 3:30pm...

I have purchase aquaguard classic water purifier through sales representative Mr.Naveen Kr Jha (Mobile.[protected]) Meerut (U.P.) on September-2013 but unfortunately this system is Completely out of order since 13.11.2013. I have complained to customer care number[protected] with complaint no.73907286. After many days no action taken by service team against registered my complaint no.73907286. I also contact with Service incharge Meerut...

On the event of failure of water pumping we already made a complaint to the service center of eureka forbes but there is no response from them for past 15 days.Kindly please look out of this issue and take immediate action AMC RECEIPT NO : 21102032 S.SRIDHAR [protected] AMC EXPIRY: 19/06/2014...

Im having Ro water purifier..its not working since last night. I called Mr.Nanaseker(service) whom he put new purifier (3months ago).He assures me that it has 1 yr warrenty..but its not working nw .I called so many times .He is not responding me..this is the way you are responding your customer Regards Karpagaraja [protected]...

Dear Sir,

25days back I put a query on net for Eureka Forbes R.O. .After that I rcvd a call from company(Mr Mukesh Jha, sales exc [protected]).He came to my place for demo.
After that I gave him a cheque of rs 14990 for water R.O. Afetr 2 days I got the dlvry. When my cheque cleared then he said your water flow is very low, this R.O. will not work here.You have 2 purchase a saperate motor(2400rs) for this.I said why...

I, Ashish A. Shiwarkar, have Aquard Sensa Filter at my home. I have given complaint on[protected]Complaint No.[protected] that my filter is not working. After three days I have given another complaint on[protected]Complaint No.[protected] that no one has attended the first complaint. By god grace the service provider from Nagpur Mr. Shivanand has sent his service engineer Mr. Manoj to my home. He replaced some filters and claimed that the...

I gave given 5 complaints but still after repetitive complains still no action is been taken to replace our Aqua-guard classic model. The order form cum reciept No. is[protected]. I am facing this water problem since 1 month. I am wondering how you deal with your customers("NO RESPONSE"). The taste and odour of the purified water is very bad and is very unpleasant to drink. So, it's my kind and humble request to please take...

I bought an Infinity Water Purifier from Eureka Forbes, the company I trust. though the machine costed almost double than any other water purifier, I simply bought it because I was promised a few things like: it has a feature of a auto cleaning process which can be done at home by myself, I would get a free candle and a free carbon during the warranty of my purifier. To my suprise when the time came for my second service, I was told that...

Dear Madam/Sir, I, have purchased a Euroclean vacuum cleaner (Model - XFORCE, Serial No.[protected]) on 10/11/2013 through your authorised agent at Siliguri(West Bengal) vide order No. 013235, but I have not received its original voucher/receipt till date. I have to submit my gift request form to Countrywide Network, Pvt Ltd, New Delhi for which a copy of this voucher is required to be enclosed with the application form. It is requested...

I booked Aquagaurd Enhance water purifier from one of Eureka Forbes sales man (Shivraj Gavli. Mob:[protected]) dated on Sep 28, 2013 in Pune (Receipt No:[protected]. When I booked purifier the price was RS. 15490 only. As per the deal I booked purifier and given the postdated (Oct 12, 2013) check of RS. 15490 to him. Before booking I asked to him I want delivery and installation dated on Oct 13, 2013 only and not before and after and he committed...

Dear Sir, This is in reference to trailing mail complain dated 12/07/2013 of Nano RO Water Purifier and online Service request #[protected] dtd.15/07/2013. Further we have also send the hard copy of complain to Step-3 Service redressal on 30/09/2013 but no action has been taken so far. I have deep trust in your company’s product & hope that I will not be disheartened for quality issue as I have purchased this Eureka’s...

I had purchased Aquaguard-Enhance UV + on March 2013, after a week the indicator light started blinking red and just 1/4 tank filled with water. The service guys came thrice but failed to rectify the problem. In November 2013 the problem has worsened and no drinking water is getting collected in tank, we once again raised complaint on 09/11 (complaint #[protected] but no one turned up after 72 hrs. On 12/11 a service guy checked and said...