Eureka Forbes Complaints & Reviews

I would advise you all with the given poor service by this company representatives to register your complaints straight to the police so a criminal record is filed against them. This behavior is unacceptable even rude....

1. I purchased aquaguard protec plus on 13 Nov 2012, invoice no. 13080. The sales representative Mr Raman agarwal said that life time free service document alongwith gifts as per the offer will be delivered within four days. After almost two months and numerous call to the individual and Sri ganganagar office there is no response.
2. Eureka Forbes or the office at Shri Ganganagar has not even replied to the mail sent earlier.
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I paid Rs 500 by cash on 20/10/2012 and Rs13,715 by cheque on 27/10/2012 to one Mr Umesh Sarkar sent by Eureka Forbes for AG total enhance RO WP system holding the Bardcode No 12252 and Sl No D[protected]. The machine was installed on 27th October. The said Umesh asked me to buy a jacket for an additional cost of Rs250 which I paid on spot. The machine stopped functioning the next day but could not register a complaint as I had to leave...

Sir,
My aquaguard is non-functional for last 3 weeks. I have made complains on their web-site as well as on their coustomercare numbers. My customer complain numbers are
Complain no 69633788,69634278,69637883
web service request ticket no is: af44ec4410da
service request has been escalated on 02 Jan13

At present my machine is under 3(three) years maintenance contract. Contract Receipt is...

Dear sir,
Last month we purchased one vacuum cleaner (model name : Euro clean wet & dry) from Eureka forbes limited thorough eureka Forbes sales marketing person ( salesman code:9045323). Product MRP is Rs.11,990/-. We paid the amount(cash) in two installments and also we gave one PD cheque for Rs.4545/- dt 28/12/12 favor of company name. I received invoice from Chennai eureka Forbes registered office on 18/12/12 . In that invoice...

Sir/Madam,
This is in refernce to the aquaguard Reverse osmosis plant that we have purchased from Eureka Forbes Ltd.
The Annual Maintenance Contract for the same was done from authorised serice centre Aparna enterprises located at House no 898, Sector 23A, Gurgaon on 13 Oct 2011 vide payment receipt no 10/20086772. The period covered under this AMC was 2 years for a nominal cost of Rs. 6520/=.
The authorised centre...

Dear Team,

I would like to bring in your notice that I am frustrated and irritated from Aquaguard services. I brought AquaSure RO + UV model in May month from Vijay Sales.

From last month my RO were not working properly therefore I have logged the complaint. Technician came after one week and he don't have any idea about the model. Further, he told us that pump was not working and will be changed by next...

Hi,

This is Prasad, and I have raised a complaint with the Eureka Forbes customer care center for atleast 5 times to replace the filter of the aqua guard that I have purchased from them. There has been no response till date. Please look into this asap.

Thanks,
Prasad...

I have a Euroclean vacuum cleaner Euroclean ACE. The place where the hose pipe for blowing air is fitted is damaged. When contacted the local dealer in October 2012 they told to replace the body EC-JET BODY which I agreed but till date that part is not made available to Sambalpur Office.My Mobile No. is [protected] and my name is B,K.Panigrahi. I have registered my complaint in their register on 24.11.2012...

Dear Sir, Madame

I purchsed AquaSure water puryfier 1.5 months back. Water filter worked for just one day and from second day water gets blocked to upper container. I complained this to aquasure and got complaint nr 69271174 but no service has been provided. They don't respond to me now.

Kindly help
Ravish...

I had purchased eureka Forbes aqua guard aquasure smart uv from dealer g mart (address S No 125 Shreeji Vihar, Opposite Kunal Icon, Pimple Saudagar, Pune - 411027)on 13.12.2012.the dealer gave me false information about the product.he said there is music in the purifier that is when purifier will be on music would run at that time.i came to know that it was incorrect when it was installed.please help me get my money back from such fraud...

I have take the AMC (on Site) from the company for the Two years. And They have committed for the four services. But they have provide only two services. One at the time of making payment and one after making follow up for the four months....

I bought a Aquaguard Infinity Model through a Sales Executive of Eureka Forbes who came home and took the order. He was so nice while taking order. Th real face of the company came after i received the product.

There was no follow up or call on the installation. I called up amny times @ many numbers and lodged complaint with customer care as well. Till now there is no response. Everytime sme or other person will say it will...

Dear Sir,

I would like to lodge a complaint against Aqua Guard's poor customer service.
Initially we had an i-Nova water purifier. The sales agent forced us to buy a Reviva model saying that the water contained a lot of dissolved particles which are best treated by a Reviva model.
Now we pay an AMC of Rs 3500 but get no or poor service.
A water purifier related complaints should be treated as high...

Purchased Aquaguard reviva in 2011, within 3 months installed product got problem and we are not able to get purified water, and we called customer care updated the problem, but there is no immediate action, after rigorous follow-up they sent one service engineer, according to is demand, we waited for is visit 4hrs , taking off from work, this services engineer just spent 2 min, and informed we have to pay for replacement of filter, and forced...

I have raised 3 service request but there is no response the company people told with in 24hrs the service people will call you. but still there is no response. The service response is very poor. Not satisfied with the product....

Sir,
I would like to bring to your attention , the harrowing plight I have been encountering with one of the products of Eureka forbes ( Water purifier – Total Sensa). I bought an aqua guard “Total Sensa with SMP +” on November 16 and since the day of installation I have been having problems. This is one of the costliest available water purifiers from Eureka Forbes

Issues are : Water leak , ,...

this is second time i was complaining in consumer complaints abt eureka forbes euroclean xforce... not getting justice in here also

i hope we get justice here but we'r disappointed no 1ne not helping ... i was complained at eureka forbes service request also they'r also not

answering ...

Vacuum Cleaner
Great name pathetic service

we buyed Eureka Forbes / Vacuum...

Hello All,

I have been using Smart RO model of Aquaguard from Euraka Frobes. Recently I shifted location and asked for installation and service. Even after repeated call to their customer call 39883333, they have not sent their technician for installation and service. I have call the customer service several times and every time I am promised prompt service. But nobody turns up not calls to checks if the service request has...

I have an AMC contract with Eureka Forbes for AQUA GUARD CRYSTAL Water Filter. The body of the water filter is broken and complaint is pending since March 2012 and thrice complaint is made in August/October 2012 but so far no action has been taken from the company which is having its head office at Bangalore....