Eureka Forbes Complaints & Reviews

I had purchased eureka Forbes aqua guard aquasure smart uv from dealer g mart (address S No 125 Shreeji Vihar, Opposite Kunal Icon, Pimple Saudagar, Pune - 411027)on 13.12.2012.the dealer gave me false information about the product.he said there is music in the purifier that is when purifier will be on music would run at that time.i came to know that it was incorrect when it was installed.please help me get my money back from such fraud...

I have take the AMC (on Site) from the company for the Two years. And They have committed for the four services. But they have provide only two services. One at the time of making payment and one after making follow up for the four months....

I bought a Aquaguard Infinity Model through a Sales Executive of Eureka Forbes who came home and took the order. He was so nice while taking order. Th real face of the company came after i received the product.

There was no follow up or call on the installation. I called up amny times @ many numbers and lodged complaint with customer care as well. Till now there is no response. Everytime sme or other person will say it will...

Dear Sir,

I would like to lodge a complaint against Aqua Guard's poor customer service.
Initially we had an i-Nova water purifier. The sales agent forced us to buy a Reviva model saying that the water contained a lot of dissolved particles which are best treated by a Reviva model.
Now we pay an AMC of Rs 3500 but get no or poor service.
A water purifier related complaints should be treated as high...

Purchased Aquaguard reviva in 2011, within 3 months installed product got problem and we are not able to get purified water, and we called customer care updated the problem, but there is no immediate action, after rigorous follow-up they sent one service engineer, according to is demand, we waited for is visit 4hrs , taking off from work, this services engineer just spent 2 min, and informed we have to pay for replacement of filter, and forced...

I have raised 3 service request but there is no response the company people told with in 24hrs the service people will call you. but still there is no response. The service response is very poor. Not satisfied with the product....

Sir,
I would like to bring to your attention , the harrowing plight I have been encountering with one of the products of Eureka forbes ( Water purifier – Total Sensa). I bought an aqua guard “Total Sensa with SMP +” on November 16 and since the day of installation I have been having problems. This is one of the costliest available water purifiers from Eureka Forbes

Issues are : Water leak , ,...

this is second time i was complaining in consumer complaints abt eureka forbes euroclean xforce... not getting justice in here also

i hope we get justice here but we'r disappointed no 1ne not helping ... i was complained at eureka forbes service request also they'r also not

answering ...

Vacuum Cleaner
Great name pathetic service

we buyed Eureka Forbes / Vacuum...

Hello All,

I have been using Smart RO model of Aquaguard from Euraka Frobes. Recently I shifted location and asked for installation and service. Even after repeated call to their customer call 39883333, they have not sent their technician for installation and service. I have call the customer service several times and every time I am promised prompt service. But nobody turns up not calls to checks if the service request has...

I have an AMC contract with Eureka Forbes for AQUA GUARD CRYSTAL Water Filter. The body of the water filter is broken and complaint is pending since March 2012 and thrice complaint is made in August/October 2012 but so far no action has been taken from the company which is having its head office at Bangalore....

I had taken aqua guard service contract with the company for the year 27/02/2012 to 26/02/2013 No.: 20611975.
I had called at eureka forbes hubli office and inform about the problem on Monday 19/11/2012 regarding service the product, but till date i didn't get any response from them after calling several time.
Today again I called the company manager Mr. Nagraj while discussing the problem he started...

Hi bought Aquaguard Reviva water purifier. I was told that the filter will come for 1 1/2 years and replacement cost is only Rs 1000/-. First thing that the filters did not last for 1.5 yrs..I started getting sour water after 1 year itself and the technician tells me that the filters cost me 3500/-!. Its open cheating by such a reputed company. Moreover I had a service request in between. The technicians the company employs doesn't seems...

Dear sir,

I brought EUREKA FORBES - Aquaguard Classic water purifier on First week of June 2012. It was installed at my rented house at Ondipudur, Coimbatore. Last week i shifted to some other place. Its very near to ondipudur. I want re-install the water purifier. Water is main important thinks for human life. I already many time inform to customer care for last one week. But there is no proper response. My name is Kathirvel...

I, Mr Pratap Singh is very much disappointed by the poor service of aquaguard customer care , since four month i have been complaining daily but no service from there side. I am mentally and physically tired,due to this i have to buy water from store please help me regarding this matter as soon as possible.


...

My name is V.M.Chandrasekaran. i have been using your aquaguard water purifier for over 4 years. i have my service contract

renewed by paying an amount of 3800 with Contract receipt no.[protected], which is valid till 2/3/2013.

The purifier stopped working 30 days back and since then we are calling the euroka forbes for assistance on a daily basis.

The number that was given to me was[protected]...

It's been 8 month now and I have not received the purchase invoice of RO purifier from Eureka forbes.

At the time of purchase, it was promised to me that I'll receive the invoice with in 7 days, as it has to be come from the Mumbai head office.

Below are the details of purchase:

PRODUCT NAME AG ENHANCE RO WP
S.NO D[protected]
CONSUMER...

Eureka Forbes has the worst customer service ever, SO PLEASE AVOID THEM!!!.

I'm Mohan from Bangalore... I called the customer care on[protected] on[protected] and asked for new water purifier.. the very next the sales person named Arun called me and came to my place and suggested me to go for Total Enhance RO after testing the water. I agreed and later he took an advance amount of Rs.2000 and left the place saying...

Since the AMC of my Aquaguard Total Enhance water purifier made on 15/10/2012, I am facing chronic problems with the machine! I have made requests to repair or replace faulty components but the cry is being ignored since. Initially the machine’s LED lamp started to fail due to non-availability of spares, then the water level sensor started failing to perform.
The machine had been being inspected by clueless technicians and the problems...

From,
Joshua Williams. V


To,
The Managing Director
Eureka Forbes India Pvt Ltd.


Dear Sir/Madam.

I’m Joshua Williams. V, now residing at the above mentioned address. I and my family have been loyal customers to your company since its inception in INDIA. As a person who lived abroad and seen several multinational brands I can confidently say that Eureka Forbes...

I am samir Kar, from Visakhapatnam. I have purchased a Eureka Forbes Aquasure storage UV Water Purifier from M/S Nagraj and Co, Visakhapatnam., last year.

The water filter is not working since some time and there is indication (LEDs) on powering on. On giving complaint to M/S Eureka Forbes, their service engineer came and told the spares are not available for this model and even if it is available the spares cost will be...