Eureka Forbes Complaints & Reviews

I have done 1 year contract but banging my head for service calling daily to call center they are say we will send but no one comes please help me out...

I bought AQUA GAURD RO Eco model last year in
November 2010 from your marketing person who was after my life to sell
that filter.He explained me that this is the best model we have and it
will decrease the TDS level to a considerable amount .Further more he
told me that we dont need to change the filters for two years as the
filters are very good. He said we need to pay the annual maintainence
that...

I have purchased a product water cooler and water filter Aquasure aquaflo bcode:22202 SL NO. 8004648 of Eureka Forbes through M/S vatanukool 153-154 Akbarali Complex (Basement) Palasia Point Indore 452001 on dtd 16.07.11 for o/o Executive Engineer 400 KV S/s MPPTCL Khandwa Road Indore (M.P.).

It has given troubles 9 Time( within a short period of four months) after installation and I have complaint timely to attend the problems....

My name is i.sajitha and my mobile no is [protected].I have purchased an aquaguard enhance a couple of months back from tour sales person VASU.I thought eureka forbes is a renowned company,but regret to say that your services are very very poor.The machine is not working continuously for the past 4 days and i have registered a complaint with them four days back .till date nobody bothers to check on it also when i am calling they are behaving...

Job sheet number 85749004
25 october
Bearing Unit serial number : 000983
Machine not working

i have a recording telling you of the response over the phone.

I am developing cold , fever due to allergens and am unable to study for my exams.

https://rapidshare.com/files/[protected]/airpurifier.ogg

i called her today and she picked up the phone and kept it immediately....

I bought a water purifier from eureka forbes last yr from Kroma in Hadapsar and it needs urgent servicing. I have repeatedly registered complaints at the number provided by them but it is over one month now and no one has come or bothered to call back. The state of after sales services in India is pathetic ( barring automobile industry)....

The service is really pathetic in Bangalore... I just bought aquaguard reviva 4 months back with 3 free service in a year but it's been days that I am following up with there customer care but no one is attending my request. Every day they say today some technician will come but no one comes... I have already called there customer care almost 10 times. My service request no. is 64334055. Please do something about it.

Really...

From: Joby Thomas [mailto:[protected]@gmail.com]
Sent: Sunday, November 06, 2011 11:51 AM
To: customercare; info; [protected]@eurekaforbes.com <[protected]@eurekaforbes.com>; Siddhartha Singh; Suman Chauhan; customerservice; RUDOLF D'SOUZA; jignesh.[protected]@eurekaforbes.com <jignesh.[protected]@eurekaforbes.com>; Shraddhanjali Sonune; SUNNY PRATAP; Aslam Karmali; customercareofficer; Nandu Rajadhyax; Shashank Sinha; CRR Bangalore...

The RO system was purchased in July 2010 - fully paid Rs.9990/-. THOUGH THE WARRANTY SERVICE PERIOD WAS ONE YEAR DURING WHICH 4 QTRLY MAINT TO HAVE BEEN DONE & ALL REPLACEMENTS FREE -ONLY 2 REPEAT ONLY 2 VISTS/SERVICES WERE DONE. Any number of calls to them were of no use.

BUT PROMPTLY THEY TURNED UP ON COMPLETION OF WARRANTY PERIOD I.E. ONE YEAR WITH AMC FORMS/SPARES FOR REPLACEMENTS AS PER TERMS, REPLACED CANDLES, CLEANED...

I have purchased one Auro Plant (Water Purifier) Model SANSA from Eureka Forbes Limited on 29/01/2011 Vide there original Invoice No. 009779.

The mechine was not working properly, hence I have complained to the Service dept on 15th October. While the checking the same he informed some thing is brocken and they will bring the same from Ahmedabad.

Since around 15 days is passed the service depatment has not taken...

I ROHIT DALMIA HAVE GOT THE AMC DONE ON 11.10.11 FOR THE WATER FILTER AURO OF EUREKA FORBES VALID FOR PERIOD 11.10.11 TO 10.10.12 BY AUTHORISED SERVICE CENTRE DILIP KUMAR HALDER. HE DID THE SERVICING VERY SAME DAY AND PUT SOME NAPHELENE BALLS TO AVOID COCKROCHES. BUT LATER IT GOT DISSOLVED AND WATER BECAME CONTAMINATED. I WANT A NEW FILTER AS DESPITE ALL EFFORTS OF THAT PERSON ODOUR IS STILL THRERE....

Hi I am writing this with some distress and disappointment with Aquaguard. I have an Aquaguard which suddenly stopped working. I have called the helpline number which I managed to get through with difficulty. I was told the faulty purifier would be attended to soon, but no response from the service team. I have so far spoken to them on three occassions, got two reference numbers, a local Chennai mobile contact number for the service centre...

I HAVE PURCHASE EUROCLEAN WET AND DRY VACUUM CLEANER FROM EUREKA FORBES LTD. ON 13/12/2010 AND THE INVOICE NO IS- [protected] AND CUSTOMER ID- [protected] ITS UNDER WARRANTY TILL 13/12/2011. SINCE 15TH OCT.2011 THE SAID PRODUCT IS NOT WORKING AND I HAVE MADE THE COMPLAINED TO THE EUREKA CUSTOMER COMPLAINED HELP LINE ON 20TH-OCT.2011 AND THE 1ST COMPLAINED NO. WAS GIVEN[protected] BUT AFTER TWO DAYS OF CONTINUOUS FOLLOW UPS THERE WAS NO ACTION....

OUR OFFICE VACCUM CLEANER WAS OUT OF ORDER. I HAD LOGED A COMPLAINT ON 17/10/11 ON EUREKA FORBES HELPLINE NO. COM NO[protected].
THEY TOLD ME THE MACHINE WILL BE ATTENDED WITHIN 24HRS BUT NO ONE CAME. FOR THE NEXT 5 DAY I CALLED THE HELPLINE NO REQESTED THEM TO HELP US BUT IN VAN. ON 21/10/2011 THEY PROVIDED ME THEIR BURDWAN SERVICE CENTER NO. I CALLED THEM BUT OF NO USE. THE MACHINE IS STILL NOT ATTENDED AND NO ONE CAME.
br...

Please refer to my Purchase from M/S. Fundamental Electronics Pvt. Ltd. Regd off: 6, Waterloo street, Kolkata- 700069, Showroom: 123/3. NSC Bose road, Kolkata- 700040,Ph:[protected], Proforma Invoice: FENN/10-11/1247 dated 4th NOV, 2010.
I received a call from[protected], that I have a free servicing due and accordingly a service person named Mr. Ujjal Dey visited my residence along with a he...lping hand and before starting for...

Dear Sir,

We have purchased REVIVA RO from EUREKA FORBES at Ichalkaranji, logged a service request 5-6 days before (Complaint No:[protected]. Till date i didn't get any reverts from executives of EUREKA at Ichalkaranji as well as Kolhapur.

Kindly interven to get this resolved at the earliest.

Rgds,
Vinit Khedekar
[protected]...

To highest Company Official
Eureka Forbes Limited
( Preferably to Head office which i do not have address)
m-73( old no M-1), 3rd avenue, Annanagar east Chennai 102- tel no[protected]

Sir
1, I was having an Old Aquaguard and one Mr P. Ashok bearing the number [protected] was requesting for us to try the new model- AQUAGUARD TOTAL RO -REVIVA
2, We after few months agreed to replace to new...

Respected Aquaguard Authorities for sales & services,

Your team is lazy regarding to give services to your previous customers.They only in search of new customer,but they doesn't know that some part of marketing is also depend upon previous customers, who are responsible to change mind of new customer to purchase better thing in market.I really obligate to my friends to not purchase...

I had purchased Aqua Sure water purifier 3 month ago, Due to filter chocking I have replaced filter cartridge with new one, which was given with aqua sure, when i purchased. But water comes out very fast instead of dripping, My Add. A/80, Motinagar-2, Tarsali, Vadodara-390009. My mobile no. [protected]...

I have already made complaint regarding my Total water Purifiction(RO) system not functioning thr' on line complaint. No response fm ur office .It shows that customer complaint is being taken so lightly and neglecting.During the tenure of warranty intentionly u r avoiding attending the complaint where free replacement can not be undertake.Unless there is no response tmrr , i have not option to make complaint in consumer court which...