Eureka Forbes Complaints & Reviews

this is to inform u that i have been facing major problems regarding aquaguard reviva.i have been calling the person in charge for last three months to change the candle of the aquaguard and to do the cleaning of the the machine. they assure that they will come but never turn up.... my AMC is almost going to end and no one is coming to solve my problem . the person i am talking to everyday to solve my problem is Mr SUNIL in patna.
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My Aquaguard Water Purifier is not working past 10 days. In spite of repeated Complaints to Call Centre And their customer Service Centre it is not resolved. Eureka Forbes is worst Company and one should not buy any product of theirs. Their Customer Service is Zero. They do not have parts for their faulty products.
Please for God sack let some one help me from Eureka Forbes if they have any business sense.
Customer Complaint...

I have purchased Aquasure Cryster water Purifier recently in Jul 2011. Just two months have gone by and it stopped working. I called up service center, they registered my complaint.
Despite of telling them that it is in warranty period, these people tell me it will be rectified in two working days.
False promises as no one turns up, today is a third day. Despite of taking number, alternate number to call, no one bothers to...

Dear Sir/Mam,
I Harish Jiwal would like to make a complaint against EURO HELPLINE 39883333, I use their Aqua guard model classic since 10 yrs.We are on an annual service contract
On the 3rd Sept'11 i called their helpline to complaint that my aqua guard was giving me trouble & i cant fill any drinking water that they need to send someone urgently the
complaint no they gave me was.63598672, they promised that...

The service center of Aqua Guard Water purifier that is located in Bellary is providing absolutely poor service to the very old cliants as well. The request for servicing was been placed from the past three days continuously but no one is turning up from the service center. The lady by name Pavitra, who answers the phone calls but is not sending anyone to check on the issue. Please take action on the same and do the needful....

i had purchased water purifier from MAHAVIR THE HOME STORE . on 16.11.2010 which on regular basis gets faulty and non functional . despite of giving complaints so many times , the service person used to come and repair it but even then it does not work my model no. is AQUASURE PURE WATER IVORY DX. i had lodged 6 times complaints but even today it is not in working condition . i even registered complaint with the company they issued me a...

HAS AMC DISCONTINUED BY EUREKA FORBES - IF SO PLEASE LET ME KNOW.

AMC FOR 2 YEARS DONE FOR WATER PURIFIER EXPIRED ON 05.09.11.

SO FAR NO BODY HAS APPROACHED US FOR THE RENEWAL OF AMC.

WOULD YOU PLEASE CONFIRM THE STATUS.

thanks
BKACHARYA
BHUBANESWAR
CELL NO [protected]
email id - acharya.[protected]@gmail.com...

Our Eureka Forbes Aquaguard in under service contract of Rs 2,550 and while the contract was being made it was assured by the eureka forbes personnel that in case of any complaints, they will address the issue at the earliest.

Now our aquaguard is out of order and we have been constantly calling at the numbers provided. Either the call goes unanswered or they say a person will visit today. Its almost a week and no one has visited...

Hi,

I had lodged a complaint on 20 August 2011 regarding my water purifier RO NANO purchased on 15/10/2010. I called the customer care every day from 20th onwards and upteen number of times to no avail. I get assurance every time that, they are escalating my request, but nothing is happening. I got resoultion to my query in the past through this site. I am hoping to get this time as well.

Regards
Kanwaljit...

I bougth a RO water purifier from Eureka Forbes on 08/08/2011 and the machine got installed on the next day itself. immediatly after the installation there was water leakage from the machine and i have raised a compalint regarding the same with Eureka Forbes and the complient number is 85343659, but till now nobody from the Eureka Forbes are really concern to rectifiy this issue. Hence there is big question of realiablity on service with...

I had made a 3-year service contract for my Aquaguard Classic water purifier upto 22.12.2012 vide contract receipt No.17375190 dated 23.12.2009.
It is surprising that no body is attending to my complain since last 12 days.The person at the service centre in Bomikhal,Bhubaneswar always says that he is sending mechanic for necessary rectification whenever I contact over phone.After one week when I again contacted the service...

AQUAGUARD TOTAL RO REVIVA was purchased by me on 27.06.2011 through company representative Shri Vikash Mishra[protected] by cash payment. Mr. Vikas Mishra has given receipt no. 019885 for cash payment. But despite several reminder over telephone to Shri Vikas Mishra and contacts with office employees at Jabalpur the original bill and warranty card were not provided till date. Now, the phone calls were also not being attended by Shri Vikash...

I had purchased an Aquaguard reviva water purifier from Bee Jay Associates , Ajmer on 29 Jul 2010. Within a month we noticed insects in the water reservoir as the lid was not of proper size and it was later intimated by the service agent that a wrong lid was fitted. He changed the lid which was again of the wrong model and on again complaining the correct lid was fitted after almost two months. Then the valve malfunctioned and the water supply...

Dear Sir/Madam,

I was mislead by N.Sambath Kumar (Emp Code: 9049468), Mob No: [protected] Sales Executive of Eureka Forbes Chennai, on an exchange offer on AQUA GUARD water purifier TOTAL INFINTI. To meet his sales target he has manipulated the exchange offer and exchanged my AQUA GUARD CLASSIC 11 months old with INFINTI model in the month of February 2011. When I gave a complaint about him to Srinivasan, Head Customer Response...

Hi,

Eureka Forbes is cheating people on charging of Aquaguard Water Purifier candles.

I too bought the Aquagaurd Total RO Water purifier a couple of years back and they charged me 3000 rupees for the candle last year. Last week the executive is informing that we need sign an Annual AMC of 3000 Rs plus where they will replace the candles free of cost and provide service if there is any issues. Else we have to...

i have a product o[censored]reka fobes Aquasure Elegant RO water machin.
my RO is not working from last two weeks .
i have complaint directly to customer care exicutives of eureka fobes but still no body come to see my machin.
my product is under warrenty period .
my phone no. is already registerd in eureka fobes. [protected] sarvotam.
i request to consumer Form pls solve my problem....

I booked one Total Enhence RO for Rs. 11990/- on Saturday in Mujerjee Nagar Delhi and Paid rs. 200 and given cheque for rs. 11790/-(Cheque dt. 27/07/2011 )to Mr Kundan during his my residence visit at Subzi Mandi and Promised to install RO on Monday but on today (Tuesday) not installed . If not installed on Tuesday night , please my order to be treat as cancel and return my PNB cheque immediately otherwise bounce of cheque company will be...

Dear sir,
I baught aquagard water filter (RORSystem) in july 2011.warranty peruod is[protected] to[protected]attached bill).In may 2011 i faced filter problem ,at the time aqua guard service center person came and changed the TMC Membrane with out paying any money.After this ,again i have a problem with water filter ,i call to service center.Service person told "again TMC membrane coil damaged and change new one and its cost...

My name is Mr. Rajesh Menon, owner of Aqua Guard Pump Model, staying in Chinchpada Road, Kalyan East.

I opted for Annual Maintenance Contract with one of the appointed agent in Kalyan West, named Ashapura for two years' duration. Currently, my machine requires servicing very badly and we had been repeatedly complaining to the agency for the past three (3) months and our complaint have always seemed to fall in the deaf...

Hello,

I bought this Euroclean Bravo 4-5 months before. The sales person who came to service the Eurekaforbes vacuum cleaner which my mom owned from more than last 10 years, convinced her to buy this Bravo vacuum cleaner. Once the money was paid, the sales person started acting wierd. Mom had a complain the day 2 itself that the machine is getting heated up in 3-5 minutes and is diffucult for one to hold it in hand. Also the...