Eureka Forbes Complaints & Reviews

Eureka Forbes — Service For Security System

Buy a video door phone--EUROVIGIL (model no--HF B1) on )1.08.2009, they fixed the product on 2/8/2009 & I made a complain (no[protected] dated 5/8/2008 for refixing the camera position, several times I called the selling personel Mr. S Thapa (Mob No--[protected]) technician Mr. Sanjay (Mob No--[protected]) & Mr.Swastik Dey Hd. CRC Kolkatta (Mob No--[protected], [protected]) but till today no one bother to answer me or no one bother to attend my problem--be aware to purchase such product from the Eureka Forbes, for their service

Eureka Forbes — Irresponsible CC executive

Very bad service.
I am making requests for last one month and they use to give assurance that the technician will come next day to resolve the problem.
nobody came yet. Each time a new caller executive and i have to describe the problem from the beginning.
Nobody is there to take the responsibility. Very irresponsible customer service team.
Also, they have dirty data. I logged my request on my name but they have there own version. I don't know, who the hell that person is. But they use to take only that name for my request.I have to invest some more time every time I call to let them explain who I am. :(
A company with good product and worst staff.

Dear Mr. Bopanna,

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your contact details (Customer ID or phone no. or 8 digit complaint no.) so that we can look into the matter urgently.

For any further assistance, please feel free to write in at [protected]@eurekaforbes.com

Regards,
Eureka Forbes Team

water filter pump model — service is not done

contact no.[protected]@[protected] mysel[censored]nder 3years amc for aquaguard service EUROHELPLINE YOUR REQ NO.[protected] CUST NO.[protected]DATED.30.03.2010 TIME03.09AM. TILL YET NOBODY HAS COME AND ATTEND A SERVICE TILL YET MYSELF ALREADY CALL 4 TIMES TO [protected] THEY SAY WAIT I WILL SEND ONE OF OUR STAFF IMMEDIATELY TILL YET SERVICE IS NOT DONE WHAT IS THE REASON.
THANKYOU,

Dear Mr. Agrawal,

We regret the inconvenience you had to face and have made a note of your contact details to help resolve your issue urgently. Should you require any further assistance, please feel free to write in at [protected]@eurekaforbes.com

Regards,
Eureka Forbes Team

Subject --- not providing service of Aquagaurd Compact after complain.
I have an Aquagaurd compact model which is under the service CONTRACT RECEIPT NO.21452056.DATED 02/11/2012 for two years. On 8/1/13, my filter was not functioning so same day morning I called upon for their Service franchise agent in the name of EURO SMART SERVICES- 73, ASHOK NAGAR, SIGRA, VARANASI. Earlier they used to say that we will serve you by today but 3 days passed on no on come(I got up a complaint no.63).i again lodge a complain on 10th jan & asked for their address bt they avoid to disclose the address of service station & their behavior is not supportive.they said that they r sending service within 1hours BUT still NO ONE COME & we are facing SEVER DRINKING WATER problem.why ur company authorize such person who r UNABLE to provide service after TAKING MONEY ?????????????

Dear Sir,

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your contact details (Customer ID or phone no. or 8 digit complaint no.) so that we can look into the matter urgently.

For any further assistance, please feel free to write in at [protected]@eurekaforbes.com

Regards,
Eureka Forbes Team

Eureka Forbes, Water purifier — nobody attending complaint

Hi my name is Meena Bhattacharya i launched a complaint with eureka forbes helpline number 39883333 on 11th feb, 09 and the complaint number is 110922. a boy came to attend the machine and said they need a part to change and they will come back or send somebody and then another boy came after 2 days i.e. on 13th feb, 09 and again said he have to change the part and he will come back on monday 16-2-09 and nobody has attended the complaint since then. everyday i am calling 3-4 times and the same message we will forward your complaint to the concerned department and the worst is they took off my machine and so i cannot use the machine and buying water from outside for cooking and all.

this is what you do AMC with these people i renewed my AMC on 31-12-08.

i am calling their registered office in kolkata but nobody is picking the phone i called their mumbai number everybody is out for lunch. i don't know how to catch hold of these cheats.

we have purchased purifiers and they are not working properly and have been stopped working many times within a year.there was no service provided to us dispite o[censored]s calling the service provider again and again.we would like you to look into the matter as soon as possible and solve our query

we have yearly contract with you. reciept no.15498254 We have been continously complaining from last 2 days regarding water filter .we cant get a drop of water to drink.our complaint no. which is 75 with you service centre in yamuna apartments alaknanda new delhi.th elady who picks up the phone promises us to sen d somebody everyday morning evening .finally toaday the phone are engaged and we r not able to contact anyone and tomrow being sunday its very inconvinient.let me mention this has has happpened not first time but every time we complaint.being your customer from last 20 yrs it seems we will have to stop using your product and try some other company with now so many better options availble.and all this because of your customer service centre in alaknanda .pls see if you can attend the complaint because i will not have any other option but to throw your water filter.

Hi

Eureka Forbes installed one system at my house in Pune, but now i have been shifted to Gurgaon. Request you to please re-install it. Also let me know the amount to be paid for it.

Regards
Gopal
[protected]

we have purchased purifiers and they are not working properly and have been stopped working many times within a year.there was no service provided to us dispite o[censored]s calling the service provider again and again.we would like you to look into the matter as soon as possible and solve our query

lalita devi

I have entered AMC for my Classic Water purifier. but worst service they have provided and they have not replaced filter even after given assurence by SMT.RAJESWARI from Chennai CUSTOMER CARE.My reqest to every one not to buy any product from EUREKA FORBES.

eureka forbes water purifier classic — purifier not filltering

sir,
I was purachased a water purifier classic model on 1-6-09 Till date the responsiable of the In-chargers -sales man /officer/ lab technicines/ or customers care centres, and so on whoare responesable for the products are not able to rectifiy my purifier.I think thisCompany product who ever purchased may think vide range(for go the amount paid) before purchased. The product once purchased can not exechange or take over by the companyor replace.I have wasted numers phone
calls, tenstion betweenself @wife(regarding purchased this Product)and no where to go out of my house.can any body set this problem. Even after 4 months we are not get the proper recpict bill on
my name ?-- Please take necessary action.

my water purifier is not working since last several months after complaining nobody is attending it.
kindlly see to it.
amita vaish
jr.474 hindalco colony renukoot
sonebhadra (U.P.)
231217
MOB[protected]

My water purifier is not working properly since(21/02/2010) last several months after complaining nobody is attending it.
Once they change the membrane on 25/02/2010, since then we are facing the following problems :

Lot of carbon particles are present in the water.
The taste of water is not proper due to presence of carbon and high salt (TDS)

Details of different complains made from our end :

Dt : 14/04/2010 for service and rectification of above problem- complaint no. 82761721.
Dt : 01/07/2010 for rectification of the same problem - Complaint no. 83127569.
Dt : 10/07/2010 for rectification of the same problem - Complaint no. not given

kindlly do neeful for the same.

My contact details are :

Mr. Rajnesh Jain
26, PKT E-16, Sector-8, Rohini, Delhi-85
MOB-[protected], [protected]
Email : [protected]@yahoo.co.in

Dear All,

Eureka Forbes has become the worst in customer commitment & service . There Customer care executives are useless , they take customer complaints and do not resolve month together. Whenver you call them they say that they have passed the call to technician

Worst company in providing service.

DO NOT BUY EUREKA FORBES PRODUCTS.

I had purchased aquaguard green RO on saturday (14-april-2012) from bhopal. One of the main reasons i went for aquaguard was that it wastes only 30 percent water and a guaranty if afetr sales service.
But my horrible exp with auqaguard has already begin in just 2 days of purchase. The RO is not functioning up to the mark. There is a lot of water being wasted...nowhere close to 30 percent as promised. The water pressure at outlet is just too low. One glass takes 5 minutes to fill.
I called up the sales people for my complaint where i was rudely brushed off saying that the sales team doesnt look at it. They had to sell the product and that is it. Anything after sales, service team looks at it. I had called up the sales team about 1-15 times today (16-apr-2012). The service team was least bothered about my problem let alone looking into it. After multiple calls , a technician visited me just now. He looked at the RO and said 'water wastage is 70% not 30%.'. When i told him to give this in writing he refused and changed his comment. On the water pressure, he said this is how it is. He was not ready to understand or look at the issue properly.

I am really feeling sorry that i purchased aquaguard over kent or other ROs. I strongly think that the RO installed is faulty and it SHOULD be replaced. I do not believe that the RO will give me so much trouble within 2 days of purchase.
Its really a shame on eureka forbes on installing faulty product and rude and incompetent staff.

Dear Vijaya,

We regret the inconvenience caused to you and would like to help resolve this issue on priority basis.
We have made a note of your complaint and your contact details. Our service team will contact you soon and fix an appointment to resolve your issue, at the earliest.

For any further assistance please feel free to write in.

Regards,
Eureka Forbes Team

This is not about money, this complaint is about the such a bad service the company provides. This is the second time I am going thro this torture.The service centre guys " Nesara Services" are very pushy, they only want an AMC to be done and not keen in solving he problem. There was this boy who came to my place Shivu in dirty hands and just cleaned the gadget and charged me Rs 370 and then forced me to take an AMC,which will get me a new water filter candle worth 1500 and he would fix the new candle. And the cost of the AMC was Rs 1500/-I told him 3 1/2 month i have got the new candle done but that did not help hejust cleaned and left. just after he left the water stopped flowing so I called the call centre to clock the complaint this time one by shyla took the complaint and she said i will mention this is in continuity and you will not be charged. This guy Shivu calls me back and again says that they will not do anything for free i should talk to shyla and ask her to fix it for me free!! He said his manager Satish says the same too ( I heard a some one at the back ground saying that same and asked who he was that was he said it was his Manager Satish!) Getting a services from you Eureka forbes is Nighmare.!!! I called the call centre three times after this episode spoke to Renuka who was courteous but could not help me solve my problem and then spoke to pratap he promised to get this rectified i have no hopes. each time i spend rs 10-15 for a phone call and imagine if I have to make 15 calls my expenses incurred to clock in a complaint and then talk about not fixing it too!! i would nver recommend this company's products to anyone.After sales services is PATHETIC

Dear Kadambari,

We have not heard from you for a while now. We would like to resolve your issue, incase you are still facing a problem. Please let us know if you have any concerns.

Regards,
Eureka Forbes Team

Dear Mr. Santosh,

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your contact details (Customer ID or phone no. or 8 digit complaint no.) so that we can look into the matter urgently.

For any further assistance, please feel free to write in at [protected]@eurekaforbes.com

Regards,
Eureka Forbes Team

Dear Mr. Santosh,

We have not heard from you for quite long now. Kindly conform your status so that we can mark the issue as closed from our end.

Please feel free to write in for any assistance required at [protected]@eurekaforbes.com

Regards,
Eureka Forbes Team

aqua guard water purifier AMC taken on 14.2.2013, service engineer came and attended but still it was not working properly so gave a complaint, no response . on 25.2.2013 complaint was given . no 70321514. complaint was given on 28.2.2013 .on 5.3.2013 again . but number was not given only assurances. spoke to a higher authority, no response. again complaint was given on 8.3.2013 and 11.3. 2013. am forced to buy 3 cans of water in open market daily . already it has been 1 month and i have shelled out 3000 rs . now will they rectify the mistake or they will give me 100 rs for the can water am buying daily.they make promises but have never gone by it.worst service. in future will never suggest eureka Forbes to anyone .
contract no 21947173. in name of r. rajesh kumar.

water purifier not working since 14.2 2013. amc taken . till today 5 times complaint given .. worst service

bought water purifier(aqua booster) last month. right from first use leakage started. till now i have called at 30 times to cutomer. five times product get serviced. but they are unable to fix problem. nor they r accepting that product is defective. custmer care has given me the mobile nos of their executives and area heads. i call them daily they says they wil revert back soon. none of them revert back.

bought a forbes DX model purifier on 10th june 2013 now it stopped working .I booked a complaint on 4th August but no body came till now inspite of giving reminders again&again.complaint no is 72541807.this is the worst servicei have ever seen

not happy with the type of service

Water purifier is not working

Eureka forbes company is completely dead. None of the phone numbers are working. People of Eureka Forbes are coming every day[sales man] and giving valueless lecture about the product. Whenever u asked for the problem of the product they simply tell contact customer care. Customer care [no.39883333] they simply receive the call and give a complain number which can never be implemented at all.

I[censored] have planned to buy the product please cancel it otherwise u have to lost the money completely

PLEASE DO NOT BUY EUREKA FORBES. I REQUEST U, U WILL SIMPLY LOST THE MONEY

Dear sanjya2003,

Please accept our deepest apologies for the trouble and inconvenience we have caused you regarding the issue with your water purifier.
We deeply value your relationship with Eureka Forbes and wish to provide you with the best solution to resolve your issues as soon as possible. Please give us a chance to serve you better.
In order to solve your issue and prevent this problem from occurring again, we require your cooperation.
Please share your contact details/complaint no with us.
Our customer service personnel will address your issue immediately.
If you have any queries about our product and services, please feel free to write into us at [protected]@eurekaforbes.com
We once again are truly sorry for the trouble you had to face.

Regards
Eureka Forbes Team

sir
i purchased water purifier from bhopal M.P. as i stay at lalitpur U.P. i called service engineer so may times but no response. no AMC no filter change. lalitpur is disst place near Jhansi
kindly help or take yr product back

thanks

L L sharma
[protected]

I own a smart ro water purifier, we have complained on 4-6-2014, the complaint number is [protected]. so many times we have sent an sms past 20 days, but untill now nobody have responded about the complaint.

My Aqua guard Revive had a service problem technician visited on 24/7/14 report number 13673 insisted me to take the service contract to proceed.We paid full amount of INR 4, 655/= same day contract No.[protected] but so far none of them visited to rectify the problem many times we registered our complaint to this number 39883333 and toll free number as well. We are extremely suffering because our house was flooded many times killing many valuables. We bought your brand against other cheaper ones only to have good service but this response is really disappointed us.Zakia fathima

customer ID [protected] for purchase of Acqua Guard Geniuos purifier thru Mr.Viswanath their representative and taken money Rs.22, 990 against receipt No.023525 dt.10.11.2014 unit delivered on 14.11.2014 againt DC24556544 for Rs.21, 990/. no response for diff of amount Rs.1000/-

I am R.Thulasidoss from HOSUR. We made AMC
for 2012 (2years), I have paid ~7500Rs for the same. After that nobody taking
care for AMC from EF, They are focusing only on Money .. We frequent / Forced
called for AMC, Then only they will come.. They visit 2 ~ 3 visit only. And Now
they are asking to Another AMC for the same.

And i purchased new D&W
vacuum cleaner from EF, During that time i have asked the Rep to attend the WATER also, they are committed
to do . Based on this i have paid 1000Rs and
13000rs as DD.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

Then i called many time to
contact, There is no response .

So that I am going to Block DD which i given, Till EF come back..

I have procured your water purifier – HD RO+UV on 18th August, 2014 in Bangalore. Receipt # is 047488 and the CSS name signed in the receipt is Mr. Yogesh with contact # given as [protected].
[in your system my name was wrongly entered as Chandra Sekhar, however my address remains as my address]

There was a problem in the same in Feb.15 and raised a compliant (compliant #[protected], for which the service engineer came after 3-4 days and rectified it.

Again I have issue on the same purifier for which I raised a compliant on 4th Apr. and the compliant # is, 80986041. Till now there is none came for service.

I have called at least 15 times to the toll free #, 39883333 and they keep telling they will send an engineer soon.

I got another contact # ([protected]) from the toll free, who is supposed to be the service manager for this area, he was also keep saying that he will send a person. But none came.
This service manager’s # is not in your system, but only the name. From last 2 days, he is also not picking my calls.

Service manager gave contact of MR. Ramesh, who’s # is [protected], who never picked my call. I called Yogesh ([protected]) and he is also not lifting the phone.

I’m sure this is pure negligence of service from your servicing agency as its not handled for 1 week now.

Aquasure water purifier — Not working properly

I have purchased water purifier, it is warrenty period. Currently water is leaking from the purifier. I contacted customer care of water purifier, they said within 48 hr person will come to home and check it. Its almost 15 days, noone has came yet, when again contacting to customer care , they will say today they will resolve it and cut the phone.

Dear Mr. Syed Zaheeruddin,

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your contact details (Customer ID or phone no. or 8 digit complaint no.) so that we can look into the matter urgently.

For any further assistance, please feel free to write in at [protected]@eurekaforbes.com

Regards,
Eureka Forbes Team

Dear Mr. Syed Zaheeruddin,

We have not heard from you for quite long now. Kindly conform your status so that we can mark the issue as closed from our end.

Please feel free to write in for any assistance required at [protected]@eurekaforbes.com

Regards,
Eureka Forbes Team

Dear Sir,

We are approaching you from Eureka Forbes Team. We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your contact details so that we can look into the matter urgently.

For any further assistance, please feel free to write in at [protected]@eurekaforbes.com

Regards,
Eureka Forbes team

Dear Sir,

We have not heard from you for quite long now. Kindly conform your status so that we can mark the issue as closed from our end.

Please feel free to write in for any assistance required at [protected]@eurekaforbes.com

Regards,
Eureka Forbes Team

Dear Sir,

We deeply regret the inconvenience you had to face and would like to help resolve this issue on priority basis. Our Service team is not able to get your contact details, so we would request you to kindly share your contact number/complain ID/Address/Customer ID, so that our service team can get in touch with you to resolve your issue urgently.

For any further assistance, please feel free to write in at [protected]@eurekaforbes.com

Regards,
Eureka Forbes team

I HAV PURCHASED A MODEL OF AQUAGUARD ENHANCE UNIT NO 6015357 AND WOULD LIKE TO LODGE A COMPLIANT AGAINST MARK ENTERPRISES NEAR JMD GARDEN SOHNA ROAD, ISLAMPUR, GURGAON-122001 WHICH HAV TAKEN INSTALLATION CHARGES OF RS 500 CASH AND A BASE SUPPORT OF RS 300 CASH TO MR. R.K. PANDEY AND INVOICE OF RS 13490 BILL NO 6066 DATED 15/11/2012 MY MOTHER LIVES ALONE AT HOME AND SHE MADE THE CHEQUE PAYMENT OF RS 13490 VIDE CHEQUE NO 051866 DATED 15/11/2012 I WISH THAT MYPURCHAWE BE AUTHENTICATED AND CASH BE REFUNDED TO ME AND A SALES PERSON BE SENT TO MY RESIDENCE WHICH IS AS FOLLOWS -C-67, VIJAY RATTAN VIHAR, SECTOR 15 PART 2 GURGAON 122001 AND MY MOBILE NO IS [protected] ALTERNATIVELY YOU CAN EMAIL ME AT [protected]@yahoo.com

Dear Ms. Tiwari,

We regret the inconvenience you had to face and have made a note of your contact details to help resolve your issue urgently. Should you require any further assistance, please feel free to write in at [protected]@eurekaforbes.Com

Regards,
Eureka Forbes team

Dear Mr. Boruah,

We are approaching you from Eureka Forbes Team. We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your contact details so that we can look into the matter.

For any further assistance, please feel free to write in at [protected]@eurekaforbes.com

Regards,
Eureka Forbes team

Dear Mr. Boruah,

We have not heard from you for quite long now. Kindly conform your status so that we can mark the issue as closed from our end.

Please feel free to write in for any assistance required at [protected]@eurekaforbes.com

Regards,
Eureka Forbes Team

Dear Mr.Venkat,

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your contact details so that we can look into the matter urgently.

For any further assistance, please feel free to write in at [protected]@eurekaforbes.com

Regards,
Eureka Forbes team

Dear Mr.Venkat,

We have not heard from you for quite long now. Kindly conform your status so that we can mark the issue as closed from our end.

Please feel free to write in for any assistance required at [protected]@eurekaforbes.com

Regards,
Eureka Forbes Team

Am Rakesh, we bought aquaguard Total for Rs 14990 on[protected].The warrant card agreement states that 12 months from the date of installation the warranty will be applicable.
Problem :- The machine did not work properly from the day it had been installed.Since we were confident that aquaguard would replace the machine ,we had logged a service compliant which was attended by a service men.But the problem continued,with repeated calls and monthly services the problem still persists.
Now,if we call the aquaguard service men say that the warranty had expired and we need to pay 4000 for replacement.
kindly provide us needed solution as soon as possible.
Since this had been a repeated query left unresolved.

Dear Mr. Rakesh,

We are approaching you from Eureka Forbes Team. We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your contact details so that we can look into the matter urgently.

For any further assistance, please feel free to write in at [protected]@eurekaforbes.com

Regards,
Eureka Forbes team

Dear Mr. Rakesh,

We have not heard from you for quite long now. Kindly conform your status so that we can mark the issue as closed from our end.

Please feel free to write in for any assistance required at [protected]@eurekaforbes.com

Regards,
Eureka Forbes Team

my mobile number is [protected]
I did not receive any kind of support on the same

AquaSure — Product Service

Already we complaint minimum five time from 15 days, every time serviceman come and said I have no filter or one filter we have but another one is out of stock. I can not understand why have they come without required parts? Only for visit for formalities. Please help me for resolve this issue.

Dear Mirali,

We are approaching you from Eureka Forbes Team. We regret the inconvenience you had to face and have made a note of your contact details to help resolve your issue urgently. Should you require any further assistance, please feel free to write in at [protected]@eurekaforbes.Com

Regards,
Eureka Forbes team

Dear Mr. Naveen,

We are approaching you from Eureka Forbes Team. We regret the inconvenience you had to face and have made a note of your contact details to help resolve your issue urgently. Should you require any further assistance, please feel free to write in at [protected]@eurekaforbes.Com

Regards,
Eureka Forbes team

I had sent a request for renewing of my Annual Maintenance of the Aquaguard Sensa Water Filter vide the customercare no. [protected] on 8th October, 2013. My request no. is 88916206 in the name of Abhishek Roy.

Inspite of repeated reminders and promises, no call has come from the service centre nor from Eureka Forbes. Today is 15th October, 2013

Does this reputed company focus only on sales?

it is for all the indian

Dear Mr. Kulkarni,

We are approaching you from Eureka Forbes Team. We regret the inconvenience you had to face and have made a note of your contact details to help resolve your issue urgently. Should you require any further assistance, please feel free to write in at [protected]@eurekaforbes.Com

Regards,
Eureka Forbes team

Eureka Forbes.pathetic service..the worst of all..
we purchased a Aquaguard UV enhance water purifier 10days back.It was fine only for the first two days and after that it's not even filtering a drop of water..leave the water purifier for 3 days completely, then it fills around 4ltrs of water..very horrible and noboday has attended even after 20 calls from the past 4 day..I would suggest everyone not to take any product from here..

Dear Sir,

We deeply regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your contact details so that we can look into the matter.

For any further assistance, please feel free to write in at [protected]@eurekaforbes.com

Regards,
Eureka Forbes Team

Dear Mr. Saubhik,

We have not heard from you for quite long now. Kindly conform your status so that we can mark the issue as closed from our end.

Please feel free to write in for any assistance required at [protected]@eurekaforbes.com

Regards,
Eureka Forbes Team

Yes truly. Eureka forbes has a pathetic after sales service. I have logged complaint on 11th august 2016 and have been following up with various people and with the call center. Everytime I get a new phone number and a new promise that somebody will address it. This is one of the worst companies I have come across in terms of after sales service. And the fact it that they are absolutely careless about it.

Ameya

Eureka Forbes/ Aqua flow — Not Working

i bought an Aqua Flow on 13th of jan08, the installation was done on 15th of jan08 and till now i have never been able to drink a single drop from the mashine as it is giving a strange smell and i can also see some particles floating. i called up the service center to get the thing fixed but till date i did not receive any help. i am really fraustrated with your service and product. The Service center call center is also not very helpful as they give false promises about the service.

Dear Mr. Firoz A Shaikh,

We are approaching you from Eureka Forbes Team. We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your contact details so that we can look into the matter.

For any further assistance, please feel free to write in at [protected]@eurekaforbes.com

Regards,
Eureka Forbes team

Dear Mr. Firoz A Shaikh,

We have not heard from you for quite long now. Kindly conform your status so that we can mark the issue as closed from our end.

Please feel free to write in for any assistance required at [protected]@eurekaforbes.com

Regards,
Eureka Forbes team"

Dear Sir,

We regret the inconvenience you had to face and have made a note of your contact details to help resolve your issue urgently. Should you require any further assistance, please feel free to write in at [protected]@eurekaforbes.Com

Regards,
Eureka Forbes team

Dear Mr. Saxena,

We are approaching you from Eureka Forbes Team. We regret the inconvenience you had to face and have made a note of your contact details to help resolve your issue on an urgent basis. Should you require any further assistance, please feel free to write in at [protected]@eurekaforbes.Com

Regards,
Eureka Forbes Team

aquaguard water purifiers — complaint is not being attended

DISCHARGE OF AQUAGUARD IS VERY LOW AND PERHAPS CANDLE HAS TO BE CHANGED.I HAVE A SERVICE CONTRACT UPTO 25/01/2010 BUT THE JOB IS NOT BEING ATTENDED.
THE CONTACT NO OF SERVICE CENTER IS-[protected];[protected]
KINDLY TAKE NEEDFUL ACTION.

Dear Mr. Gupta,

We are approaching you from Eureka Forbes Team. We regret the inconvenience you had to face and have made a note of your contact details to help resolve your issue on an urgent basis. Should you require any further assistance, please feel free to write in at [protected]@eurekaforbes.Com

Regards,
Eureka Forbes Team