Eureka Forbes Complaints & Reviews

AQUAGUARD WATER PURIFIER AG-CLASSIC COMPACT CATRIDGE MODEL SL.NO. 15928 WAS BOUGHT ON 08/02/2001 AND SINCE THEN IN SERVICE AND MAINT.CONTRACT EVERY YEAR.
PRESENTLY UNDER 2 YEARS MAINT. AND SERVICE CONTRACT WITH EUREKA FORBES AND THE CONTRACT IS IN FORCE TILL 03/01/2013 .
THE WATER PURIFIER WAS NOT FUNCTIONING PROPERLY IN LAST MONTH AND COMPLAINTS WERE LODGED TO ROURKELA OFFICE VIDE COMPLAINT.REGD. SL. NO. 216 DTD.15/10/2011...

Dear Respected Sir/Madam,

I purchased an Aquaguard Sensa on 4/1/2012 through your sales person. It was delivered on eight days later on 12/1/2012 and installed on 13/1/2012. The machine worked fine on that day, but the next day (14/1/2012) all the lights on the machine started flashing and it ceased to purify the water. My 2 year old daughter and I have fallen sick after drinking that water. The lights continue to flash...

I have purchased a vacuum cleaner on 15.12.2011 vide recept no.[protected] of Eureka Forbes Ltd. ( P/1J, Ajaynagar (Survey Park), P.O. Santoshpur,
Kolkata-700075. CSS"s Name S. Mandal, Code No. 9048720. At the time demonstration of the cleaner the mentioned sales person told that Company will give Life Time AMC and also said that we will get scratch card with minimum two guaranteed gift within 7 days from the date of encashment...

i want to know the AMC charge for 2 yrs of aqua-guard classic model..????

its urgent so plzzzz reply soon.........in my email ridhzi.[protected]@rediffmail.com

waiting for your early response...

Thank you

Sovan Lal Ghosh
C-36,CMPDI Colony Bilaspur (C.G.)
495006...

Eureka Forbes Ltd.
c/o Ms.Anu Kotain
Customer care Officer,
Eureka Forbes Ltd.: B1/B2, 701,
Marathon NextGen innova,
off Ganpatrao Kadam Marg,
Lower Parel, Mumbai - 400 013

Dear Sir/Madam

Please kindly Note:- I want to register my complaint about your product which I'd purchased on 04/01/2012 from your Eureka Forbes Ltd., Ali Mansion, NR Badwaik Hospital, opp Bhandup...

I bought a Aquaguard Enhance RO just 30 days before. It stopped working after 20 days. I called up the call center and asked for service they said with in 24 hours someone will come. No one turned up. I called them again and asked them to escalate the case. Then after 2 days one service men came home and inspected the water purifier. He told me that the product is defective one and needs replacement. He promised to replace it, but never came...

my aquaguard infinity(eureka forbes) is nt workin.....i hv calld several times bt no action.......pls take immediate action.....my complaint id iz 86149664...

I have purchased a Eureka Forbes wet &dry model vacuum cleaner through direct selling. One sales person Mr. Rajan, Mobile Nos.[protected], [protected] has approached us for demo and assured us that apart from regular warranty as a special case they would be giving a replacement warranty for one year, two scratch cards with assured gifts and five additional accessories etc. I gave Rs 500 in cash as advance and the product got delivered with...

Dear Eureka Forbes,
We have Aquaguard Nova model for which we have taken AMC from Ishan Services Aundh Ph[protected] in 2010 which we renewed in 2011 for 3 yrs by paying Rs.3000/-. The on/off switch of the machine is not working since August for which we called Ishan Services. They said they have closed the shop and our service will be handled by Pranjali Services Ph - [protected]. So we called them and they sent 2 mechanics to repair...

To,
Whomever it may be concerned
I Dr. Kalpana Ashok Lande M/s Tirupati Maternal and Nursing Home, Ambagate, Amravati 444601 would like to lodge my complaint against your Amravati (M.S.) office as I booked R.O. enhance water purifier unit on[protected] by paying Rs.1000/-in cash to Mr. Gajanan, Employer from Amravati Office.
He Handed over me booking Receipt with no[protected]Bar Coded product sticker) on[protected],...

since last three days machine is not working ,have done the customer complain at Aquaguard three days before ,that lady told me that she will send the engineer within 2 days and try at level best to arrange on same day......but no body has turn up.

what kind of services you are providing ?

just 2 months before ur engineer has came to our place and change the carbon and filters on dated 13.11.2011 bill no 20055025br...

Non compliance of service: Customer Number[protected]: complaint No [protected] lodged on 29/12/2011 for quarterly serbice.

The undersigned lodged a call for service with changing of candle and UVlamp on 29th ultimo. It was assued by the service centre[protected] that the service man will come attend with in 24 hours. But till date there was no service. The AMC paid by me up to December 2012. Despite reminder more than 7 times...

I have purchased the Eureka Forbes Designa water purifier on 15th August 2011.
It stopped working on 20th september. First complaint was logged on 22nd september.
First person for service from them came after 15 days of complaint. Then he said board is not working and need to replace the board and then he broke the button. Then the next person came and after that its still pending with them. They have made the correction direct...

We had bought of Rs 5200 a Aquaflo DX water Purifier manufactured by Eureka Forbs Ltd. on 18/12/2011 from Sai Riddhi Siddhivinayak shop Shop no 9, Shivam Classic, Plot no c-6, Sector-23, seawoods (E), Nerul,Navi Mumbai-400706. water taste is not good after purifer. We had complaind to shop as well as Aquasure but we are not getting any positive response....

Dear Sir/Mam

I Have Eureka Forbes Aquasure 3PCTi Storage Water Purifier .

Water Purifier Tab Is leakage. In this connection on 21st Dec 2011 we call to to the Eureka Forbes coustomer care number & complaint registered . My complaint Number is 86083866 .But till today nobody call to us & nobody resolve the problem .
we call on a daily basis please resolve the problem but no response .
br...

Hi,

I have been cheated by a Eureka Forbes Salesman. I had requested for a demo of Vacuum cleaner
and the same day the guy came over to my place. After that I said that I will take some time and let him know if i am interested.

He said that Eureka Forbes is celebrating 25 years( note that even though it has completed ~30 ) and some LTF service offer is there.
Please book now and if you change your...

i recently bought a Aquasure Pearl UV water purifier. after the purchase i have been calling the Eureka Forbes helpline umpteen number of times but till date there is no response. I submitted my request last week and was told someone will visit. However post that i have given them reminders thrice but no one has turned up.
Now the helpline guys have started giving me alternative numbers of their technical team so that i speak directly...

Dear sir,
This is to inform you that our company has done a. M. C. Of 9 (Nine) nos. Aquaguard cooler cum purifier and 4 (Four) nos. Aquaguards. One aquaguard is under b/d due to ecb circuit problem and two nos. Two nos. Aquaguard cooler cum purifier are under b/d. After several complains and reminders no fruit ful result has been comeout. This is for your information and necessary action please.
Manager (E&m)
br...

1. DELAYED DELIVERY

I had placed an order for the supply of Infinity Water Purifier thro the sales rep making a ' marketing call' at my home. The order was placed on 22nd Nov 2011 and I was promised delivery on 25th / 26th Nov. The unit was not delivered on 26th and I had to send SMS messages / reminders to the sales representative Mr. Sudhakar ( mobile no; [protected]) every day ( since he was not answering his phone)...

I purchased aquaguard enhance green RO on 17 Nov from a salesman called "Swami" (Tippeswami, Mb no [protected]).

Swami made these promises while making the sale
- Free stand
- 2 years gurantee (1 yr extended)

Not to mention, this saleman turned out to be a big cheat and didn't even bothered to pic up my calls after they charged my credit card falsely.
I seriously dont understand...