Eureka Forbes Complaints & Reviews

I had made a 3-year service contract for my Aquaguard Classic water purifier upto 22.12.2012 vide contract receipt No.17375190 dated 23.12.2009.
It is surprising that no body is attending to my complain since last 12 days.The person at the service centre in Bomikhal,Bhubaneswar always says that he is sending mechanic for necessary rectification whenever I contact over phone.After one week when I again contacted the service...

AQUAGUARD TOTAL RO REVIVA was purchased by me on 27.06.2011 through company representative Shri Vikash Mishra[protected] by cash payment. Mr. Vikas Mishra has given receipt no. 019885 for cash payment. But despite several reminder over telephone to Shri Vikas Mishra and contacts with office employees at Jabalpur the original bill and warranty card were not provided till date. Now, the phone calls were also not being attended by Shri Vikash...

I had purchased an Aquaguard reviva water purifier from Bee Jay Associates , Ajmer on 29 Jul 2010. Within a month we noticed insects in the water reservoir as the lid was not of proper size and it was later intimated by the service agent that a wrong lid was fitted. He changed the lid which was again of the wrong model and on again complaining the correct lid was fitted after almost two months. Then the valve malfunctioned and the water supply...

Dear Sir/Madam,

I was mislead by N.Sambath Kumar (Emp Code: 9049468), Mob No: [protected] Sales Executive of Eureka Forbes Chennai, on an exchange offer on AQUA GUARD water purifier TOTAL INFINTI. To meet his sales target he has manipulated the exchange offer and exchanged my AQUA GUARD CLASSIC 11 months old with INFINTI model in the month of February 2011. When I gave a complaint about him to Srinivasan, Head Customer Response...

Hi,

Eureka Forbes is cheating people on charging of Aquaguard Water Purifier candles.

I too bought the Aquagaurd Total RO Water purifier a couple of years back and they charged me 3000 rupees for the candle last year. Last week the executive is informing that we need sign an Annual AMC of 3000 Rs plus where they will replace the candles free of cost and provide service if there is any issues. Else we have to...

i have a product o[censored]reka fobes Aquasure Elegant RO water machin.
my RO is not working from last two weeks .
i have complaint directly to customer care exicutives of eureka fobes but still no body come to see my machin.
my product is under warrenty period .
my phone no. is already registerd in eureka fobes. [protected] sarvotam.
i request to consumer Form pls solve my problem....

I booked one Total Enhence RO for Rs. 11990/- on Saturday in Mujerjee Nagar Delhi and Paid rs. 200 and given cheque for rs. 11790/-(Cheque dt. 27/07/2011 )to Mr Kundan during his my residence visit at Subzi Mandi and Promised to install RO on Monday but on today (Tuesday) not installed . If not installed on Tuesday night , please my order to be treat as cancel and return my PNB cheque immediately otherwise bounce of cheque company will be...

Dear sir,
I baught aquagard water filter (RORSystem) in july 2011.warranty peruod is[protected] to[protected]attached bill).In may 2011 i faced filter problem ,at the time aqua guard service center person came and changed the TMC Membrane with out paying any money.After this ,again i have a problem with water filter ,i call to service center.Service person told "again TMC membrane coil damaged and change new one and its cost...

My name is Mr. Rajesh Menon, owner of Aqua Guard Pump Model, staying in Chinchpada Road, Kalyan East.

I opted for Annual Maintenance Contract with one of the appointed agent in Kalyan West, named Ashapura for two years' duration. Currently, my machine requires servicing very badly and we had been repeatedly complaining to the agency for the past three (3) months and our complaint have always seemed to fall in the deaf...

Hello,

I bought this Euroclean Bravo 4-5 months before. The sales person who came to service the Eurekaforbes vacuum cleaner which my mom owned from more than last 10 years, convinced her to buy this Bravo vacuum cleaner. Once the money was paid, the sales person started acting wierd. Mom had a complain the day 2 itself that the machine is getting heated up in 3-5 minutes and is diffucult for one to hold it in hand. Also the...

Dear Sir/Ma'am,

I have purchased water purifier company Aquaguard (RO + UV) from dealer name Guiliani electricals jail road new delhi-110058 purchased date is 24/06/2011. I found the main power cord is so dirty and tap is leakage, i have lodged the complaint in aquaguard customer care 1 week ago but no body turn up yet about my complaint, number is[protected]. Kindly intervene in this matter and help me out.
br...

Sir I request to ensure that aquaguard water purifier company get punished for not providing services in time ( even after 72 hrs of registering complaint with thier customer care ) It has become routine for them.

I request to do the needful in getting service my waterpurifier ....

I had purchased Eureka Forbes make water purifier Model RO NF and had made annual mentainence contract for Rs. 6520/-for two year w.e.f. 15th November"10 with your authorised service division vide contract no.[protected] AS/2817 and receipt no. 45/20347005 at Bilaspur. .After few months from the date of procurement it had started to make trouble frequently. From last six months in every 10 to 15 days it had remained breakdown.The serviceman...

I raised a complaint 10-12 days back, the service agent said, I was not appearing on their system, and said he has to take a manual complaint. I have been a customer of Aquaguard for 5 years already (regularly when they need to collect the AMC fees, that service is very prompt).. After being a customer for 5 years, I am told I am not on their system, so the agent raised a manual complaint and gave me a number 85022315. No one called me back,...

Dear Sirs,
I wanted one Domestic Water Purifier and was in mind to have Eureka Forbes R.O.+ Nano Water Purifier. However the Eureka Forbes Aqua Guard Sales Team Head Mr. Ganesh Soni prevailed over me (Duped me would be more appropriate) and sold Aqua guard Classic Model ,stating that the model I was looking for is not being marketed by the company in the Urban Area and is available only in the Rural Area...

i 've purchased an aquaguard riviva and its more then 20 days nobody is coming to install the product from your service center . they always say i'll come today in morning then evening then tomorrow Mr. mandal and Mr. ajay bhardwaj making stupid excuses for not coming kindly look into the matter or i have to lodge an complaint in consumer forum....

I am a user of Eureka Forbes's Aqua Guard - Water Purifier from past 7-8 years.
from last 2 years , inspite of have AMC i cant get service from my local dealer SHIVAM ENTERPRISE ( this company is a authorized of EUREKA FORBES ) Habra,Ashoknagar mobile : [protected], This is not first time , u poeple just ask him to show the service book ( if have ), your company has worst kind of service even within AMC , my parents are older...

Dear Sir,
My name is Shreepad Malap Mobile no. [protected]. I have taken annual maintanance contract from Eureka Forbes.Contract no. 00111686I Contract recipt no. 50. I have complained 10times to get service for water purifier and still nobody is come to repaire the product.
I kindly request u to look in to matter and please teach eureka fores good lesson....

I purchased Aquaguard Total Sensa water purifier on[protected].From the day of purchase i am waiting for wall mount frame because that day it was not available at the store.And tap is also leaking but no one responding at the service center. Even they do not receive the phone for complaints....

I bought an auqaguard protect model (having RO-UV Technology) 10 days back. I observe that the amount of waste water it throws out afterpurifying is too huge. Though the company person say that the waste water can be used for toilet/washing/gardening purpose, I feel the ratio of purified water to the waste water is too huge (almost more than1:3). Meaning, if you draw 1 glass of purified water from the machine, it almost throws out more...