Eureka Forbes Complaints & Reviews

MANUFACTURING DEFECT.ANTS/INSECTS GETTING INTO THE MACHINE.PRODUCING CONTAMINATED WATER.CREATING SERIOUS HEALTH PROBLEMS.GIVING VOMITTING SENSATION AFTER DRINKING WATER FROM THE MACHINE.

DESPITE HAVING WARRANTY SERVICE IS REFUSED BY THE COMPANY.COMPANY OFFICIALS BEHAVING VERY ARROGANTLY AND NOT INTERESTED IN SOLVING THE PROBLEM....

I am Ganesh A from Pune . I bought Aquagurd on March 2010. i got call from service center regarding replacement of candle in the machine on 5 May,2011. i have handover cheque to concern persone for new candle. at the time of installation person was replacing old candle in my auaguard machine. i have asked him that candle is not sealed and expiry date is not mentioned on candle. i was angy on him , he told me that service center manager told...

I have purchased Aqua Sure water filter from Raj Kitchens, Nalasopara (East), on 17/11/2009.

While purchasing the product we were told that the cartridge should be replaced after 1500 liter of filtration of the water, the capacity of the cartridge to purify the water is 1500 liter.

We were told to take care of the product by cleaning it every week for better result.

We are the family of 4 person...

I purchased the Aquagurad Reviva for my organisation on Dt. 27.04.11 and the given cheq. on the date of 30.04.11 and it is honoured. But the service people not attended to install the system.

Everyday I am calling to u r service person named Mr. Giri and he is keep on postponing to install the system. Since last 3 days he is not attending to my phone also. Since last 3 days I am contanting u r office, they r also post poning.br...

I have bought a Eureka Forbes Vacuum cleaner Trendy Steel a some time ago from Vijay Sales
The pipe (not spiral) has broken so I asked for a replacement. You said that you do not have it in stock but that you will send it as soon as you have it.
It has been a few months and either you still do not have it or you have not bothered to heed my request.
Either way you service is horrendous.
The day before yesterday...

Dear Sir,

I was staying in Kundara when I bought my aquaguard nova. I had sevice contract and service given was prompt. On September, 2009 I have shifted to Thevally, Kollam (A3, Vaidya Retreat II, Palace Nagar, Thevally, Kollam). After that I had my nova serviced only once and that also after posting a complaint exactly in this way. This is a break of service contract after making the payment. I cannot understand the...

We Equip Engineers India Pvt Ltd, 706 Meadows, Sahar Plaza, J B Nagar, Andheri(E)- (Tel:[protected] have given a complaint for our Vaccume Cleaner to Eureka Forbes as on 28th Dec, 2010(compaint No:[protected]. Since the said date We are contacting them. After long time once Mr D'Souza came to our office and checked the vaccum cleaner and advised us that the motor of the machine should be changed but till date he has not done anything.br...

I was using an Aquaguard Total RO purifier for more than a year now. Last week I shifted my residence, and for that I made a relocation request to Eureka Forbes on the 28th of April. The technician promptly came and uninstalled the unit. But after shifting we again had to call them for reinstalling, along with a request for a diverter valve, on the 30th. We were told a technician would be coming the same day, but nobody turned up. We had...

i m very fedup from your service center(sai soultion, 135,loknayak appt. sector-9, rohini).i have AMC..But then too they are not providing me good facility and their receptionist(Gitanjali Bhardwaj)doesn't know how to talk to customers.......she always talk to us in a very rude manner....i complaint the center to change sobonett s.v. part of my R.O. and after 2 mnths they replaced it wid the old one........i want u to take strick action...

To whomsoever it may concern

Sir we are living in haldwani city since last 10 years we are using eureka forbes aquaguard (nova) we usually call to authorised service dealer for any problem in the purifier but from last two years the staff of the agency or franchisee delaying unnecessary for rectifying the complaint and also misguided us and ask for unnecessary expenses like you have to pay this much amount of money for this...

I had bought a Eureka Forbes Water
Filter IVORY UV "Aquasure" from your company on
16th Dec 2009,(invoice no GFE-1644) Dealer name GUMAN Electronics
and since then it has broken down atleast 5 times. In Feb
2010 I had lodged 8-10 complaints at your Jaipur office, about
it, as a result of which some technician was sent to examine it.your team
has taken almost 10 days for reverting back....

I had purchased Aquaquard TOTAL SENSA SMP+ water purifier_EUREKA FORBES on[protected]. Warranty is applicable for 24 months . My problems are as follows:
1) Insects are found in water tank(in filtered water), Due to the improper designing of the water tank , insects get enough space to enter into the water tank). The water thus, becomes unsuitable for drinking.
2) This particular model is priced much higher(Rs. 17,900), then...

From
J.Mohan,
510/3,11th street,
South colony,
I.C.F,
Chennai.
To
Service Manager( Eureka Forbes Aquaguard),
Head Office,
T.Nagar,
Chennai.



Sir/madam,
On 9/8/2010, I bought aqua guard from Mr. Arul (salesman Anna Nagar). But he did not give the machine...

Hi

I had bought R02 last month. The first two days it was working fine and we proposed the same machine to my opposite flats also. They also purchased it.

After one week, water from my R02 flow got reduced and we called Eureka. After several calls, they came
and corrected it. But the water was not flowing fast as before.

Again with in one week, the same problem. We called Eureka, and they...

Hi,

I booked a RO based water filter (Aquaguard Reviva). I had to pay 10,990/- in advance through cheque to place the order. I was told that the machine would be delivered the very next day. Next day neither did the machine did the machine nor any communication from Eureka Forbes. Next evening, when we still didn't hear from Eureka Forbes, I called up the customer service and I was told that the machine would be delivered...

HI ,

This is in regards to Aquaguard classic model . The circuit in this model fails now and then.
Is that the water will be harmful , if the circuit fails in this model .

Like, we obtain the water when the switch is green . But due to circuit failure it again goes to Red and the water flow stops.

So if we use the water until the light is green , will it be harmful or would it be having...

This is a caution call for all residents of South Mumbai.
We were not at home when our maid was informed by security that the water filter person has come to check the water filter. Since this was a regular feature, the maid gave permission for the person to visit the house. This person entered our house and checked the filter and recommmended that, since the unit was old and not servicable anymore, we should opt for their replacement...

Our water purifier of Classical make is under AMC with the EUREKA FORBES vide receipt number[protected] dated 29/7/2010 for three years and was due for servicing for the month of February 2011.No services has been provided by the vendor despite repeated calls to the vendor at B-6/9 Safdarjung Enclave New Delhi. Even a complaint number LS- 46 has been registered with their head office at phone number 30674952 on 7th April 2011 and further take...

I am using Aquaguard Reviva RO water purifier for last one and half yrs. In between there was little problem of membrane but the problem was sorted out by Technician then again its running properly. I have renewed my AMC in March first week. and its filter was to be changed at the time of renewal of AMC but the Technician Ashish told that it not available right now but he will bring next week and get it changed. I trusted him but ten days...

We have given a cheque for a new aqua guard on 7.4.11 in exchange of the old aqua guard. Mr. Vijay who received it promised to install the system in 2 days. It is yet to be done.

Let me know the status...