Eureka Forbes Complaints & Reviews

i have bought a Water purifier(RO) from eureka forbes, and as per the sales representative Mr.Rajesh Tiwari([protected]) from eureka forbes , there was a Carrying Bag coming with the model Riviera (RO) , which i have not received yet , it has been more than 2 weeks i am calling him , but he is giving me many excuses now , and these eureka people are sending many other guys to my house claiming to be demo persons for eureka forbes vaccum cleaner...

I have a service contract with Eureka Forbes for my aquaguard. I have not been given the terms of the contract. But from what I remember I am entitled to a free candle replacement & change a of carbon twice a year. I called the service centre for the same & the technician claims he has replaced a candle during his first visit which he did not. There is no record with us every time they drop by. They keep the card with them & can...

This product deficiency complaint was lodged by me as follows:


"The product (AQUAGUARD TOTAL REVIVA WATERPURIFIER) was purchased on 12.06.2010 from M/S. DARSHAN ENTERPRISES, AUTHORISED FRANCHISE, EUREKA FORBES LIMITED, MATIMANDAPA SAHI, PURI, ORISSA , PIN:-752001( PHONE NO. [protected] ) and is well within the guarantee period. During nine months of purchase, it has troubled me so much that in addition to two...

Hi,
Eureka forbes executive Kishor Kadam ( M. [protected]) had asked for appointment to show demo of Vaccum Cleaner on 25-mar-2011. He was asked to come on weekend but he came home same day at 10:00 pm!! He did the demo and forced/tried to convince for buying the product. I asked him that I need time to think and will revert. Next day I got call from Eureka forbes and I told that for now I can't buy then.
On 27-mar-2011,...

I PERCHASED AQUAGUARD WATER PURIFIER THROUGH YOUR REPRESENTATIVE THREE YEARS AGO. NOW THE SYSTEM IS IN OUT OF ORDER. I WANTS TO SERVICE THE SYSTEM. PL ARRANGE YOUR SERVICE YOUR SERVICE PERSON TO RECTIFY THE PROBLEM. MY CONTACT NO. [protected] & [protected].
ADDRESS: VASANTHA, DARSANA,NEAR GOVT. COLLEGE CHAVARA, (SANKARAMANGALAM,KOLLAM,KERALA...

sir,
i am sumit gupta from gondia i have purchase the booster pump for aqua guard .
but last few 10 days he is not working properly.... so as early as possible please repair........
thanks.....
sumiit gupta
...

I have bought 1 certificates of depodit from the aforesaid company in 1994 on payment of Rs 1250 each. Rs 40,000 were promised to be paid on maturity after 18 years but now the company is not contactable on the given address and tel no:

Add - 18, MADAN MOHAN MALVIYA MARG
ADJACENT PEE KAY BHAVAN
LUCKNOW.
TEL[protected] / 237947 / 246701

KINDLY GUIDE ME ON FURTHER NECESSARY ACTION.br...

My customer id is [protected] and my product is Aquaguard Total Sensa (SMP+) that I purchased on 21.9.2010.

For past 6 months we have contacted your service center thrice. From the day you have installed this product, it is malfunctioning one or the other way.

Your service engineers are clueless on how to deal with it. At this point of time the product is not functioning for past 15 days. And we are without drinking...

i have a innova aqua gurd.from 19th till i buy drinking water for my family.becoz last today was holiday & today i m missguided by the service man of them.today i hv complaint for service,they attend after two hrs of cmplnts.then the guy told me that 1 perce is not with him which is requred for my machine,he told me he will come back within 4pm.still now he will not contacted with us,we are living without drinking water....

I had launched complaint on 16th march and till today 21st march issue is not resolved complaint no. [protected]...

i purchased eureka forbes uv ro water filter on[protected] from mmj marketing,shahganj,agra. at present it is under comprihensive service contract ,receipt no. 51/00014348,the expiry of which is on 01st april 2011(paid ammount to eureka forbes Rs 4000/-).about one month back it stopped giving potable water.on complaint mechanic from service centre found that cendles are choked thats why candle indicator is blinking. they tried to clean the...

Sir,

I have purchased Eureka Forbes water filter aquaguard RO Reviva on 29.04.10 Bill No 027699 in the name Senthil Selvi phone No [protected].
Last 6 months four times it created problem, the service man attended the fault.
When it is not working since 1 week, after complaint also the problem is not rectified and the service man is demanding Rs.3000/- for change of parts even while on warranty period. Please...

I bought a water purifier and at the time of purchase I was told that it comes with free life time service. When there was some problem with the purifier after some 03 years of purchase, I contacted the helpline and then came the service representative with the if's and but's of the warranty term. He informed that the warranty for life time is not at the customer premise but I have to take the product at the service center. It is...

Hello,

This is to bring to all your notice on the bad customer support from Eureka Forbes and about their product.

We purchased Trendy Nano brand named from Eureka forbes from the dealer Vasanth and co, a couple of months before and used not more than thrice. Machine was totally down within a couple of weeks.
We registered a compliant to resolve or assist the issue. But the customer service is not bothered...

Hi,

This is regarding the installation of Aquaguard Nova Water Purifier. It s been more then 5 days, that i have raised a request to call center guys (request no[protected].) But till now they have not turned up, In fact i followed up with them everyday and they are assuring me to get it done on the same day.

But that day never came. Fed up of all these services, i finally thought to take help from you guys.br...

i bought aquasure storage water purifier on 15.01.2009 from Big Bazar, Palakkad.
(sr. no. J 220961). it's purification catridge which should be replaced after 1800 litre, is neither available in the market (not even at Big Bazar) nor home delivered. When called at eureka forbes service centre at palakkad([protected]), they responded indifferently....

I would seriously like to lodge a complaint against Eureka Forbes.
I have been using their filter for a while now.
Recently there was some problem with the water so I asked them to come over and do service since we had given them AMC.The person came and said after doing something with filter for a few minsthat its nothing we can do as water is coming like this from behind only.
We said thats ok but atleast you do servicing...

I bought a Aqua Sure crystal from Nagpur. I live in Gadchiroli and i was assured of prompt installation within 1 day. It has been 18 days and the unit is still not installed. When i called to follow up i was told that since it is far away from Nagpur (150km) it would take 2 days. After 2 days i called for follow up then i was told that the technician is not available ! When i started arguing then i was told that the technician will come on...

My name is GHANSHYAM BAGRA from Bhilwara in Rajasthan.
I own Eureka Forbes RO.
I signed AMC with eureka forbes in the month of march-2010.
During AMC contract signing I was promised regular visits by their service executive,
But till date no body turned up and their local dealer at Bhilwara "Kapoor Services" is not paying any heed to my calls.
I am utterly frustated and going to consumer court...

Hi

We have been using the Aqua guard Water Purifier since Aug 2010. The model is compact. At the time of the purchase they have been told us and it is also mentioned in written of service booklet that the 1st free servicing will be provided within three months however my purifier stopped working itself within three months. I raised several complaints with there local service engineers however there is no responses. Executive...