Eureka Forbes Complaints & Reviews

1 I have an aquagd brand Nova since 2002 and have been entering into an AMC ever since I bought the same.
2. I am now currently posted in Shillong and had renewed my AMC on 06 Feb 2010 vide receipt no. 17382618 and on that day the candle and the carbon block were replaced by the company rep.
3. I had lodged a complaint on 18 Oct 2010 on Mobile no.[protected] and requested Mr Prem to send somebody to attend to the...

I had made a complaint of broken tab of Aquaguard RO on 28th Oct'2010. 29th Oct'2010 a person from service centre came and did some temporary arrangements. since then the water is leaking from RO from 02 places. I had made a complaint to service centre and website, but no responce has come till now. The person from service centre is telling that we don't have the tabs of that model in stock, you may please send a complaint...

I would to inform you that I have bought accua guard from eureka fobes, 9 month back, and they had promise me that we only have to do the service after 2 year but incase any kind of issue arises within warrenty they will do the free sevice, and also as per the policy 2 service is free in one year, now there is requirement for service inspite registering 4 times within one month no bother to attend the complain, such kind of unprofessional...

I have Purchased a new Aquasure Nano RO from Aquaguard only last month. Within one month, it faced problems and I had to register complaints 4 times. First, the tap used to leak, teh the storage tank started
leaking. Now, the unit has stopped working altogether and it is dead. Such a bogus product, it does not even work well at a stretch for a week. Worthless.

To top it up, the Aquaguard service people are lousy, does...

Possible i do'nt have count of the compliants i make to eureka forbes to set right the problem in the aquaguard water purifire. ( My compliants are countless).Worst company who does even bother about customer care & third rated road side scoundrels to attend repair & services. Technicians does not have skills.every week , my aquaguard fails ( It's under warranty care). & till today not a single soul could fix the problem....

i have purchased a r o purifier from eureka forbes it is aquqguard r o,i purchased it from eurekaforbes jhansi u.p. , jab se ise liya tab se yah pareshani de raha hai , jhansi service centre ka behaviour bilkul achcha nahi hai,under warranty hone k baad bhi jhansi eureka forbes aquaguard ne repair cost le li.aaj bhi purifier theek tarah se kam nahi kar raha hai . maine company ko bhi ek letter likha tha,company ne jhansi service centre ko...

DEAR SIR

I HAD PURCHASE A AQUAGUARD TOTAL RO 2 YEARS BEFORE, BUT NOW IT IS NOT IN A WORKING CONDITIONS. I HAD COMPLAINT THIS IN KOLLAM OFFICE ON MAY,2010 SO MANY TIMES AND THEY WERE VISITED OUR PLACE ON JUNE,2010 AND CHANGED THE FILTER. AFTER SERVICING THEY WERE TOLD THE VALVE IS COMPLAINT AND THEY WILL COME AGAIN WITH NEW VALVE, BUT TILL DATE NOBODY HAS COME FROM KOLLAM OFFICE EVEN AFTER VARIOUS REMINDERS.

SO...

In 2009, I had taken AQUA SURE ( AQUA GUARD ) Eureka Forbes Water purifier. It was working fine continuously for one year. After completion of one year, one technician of company (as per informed by him) came for changing of "candle"; and then after problem started. That person was not so efficient and he made short-circuit of water purifier. After continuous soft and aggressive complain to his manager Mr. Mahesh ([protected]);...

Dear Sir/Madam,

I had enquired for Eureka Forbes Vaccum Cleaner, Model - XFORCE. The Eureka Forbes executive Dinesh Upadhyay had come to my place on 4th November 2010. He had promised me to deliver the product on 5th November 2010. For that purpose he asked me to give a cheque of Rs.7790/- on the name of Eureka Forbes.
He did not deliver the product on friday. So I had called him up for the same on which he...

I had requested for a EUREKA FORBES AQUAGUARD SENSA water purifier. The sales person (Balavant from Kanakapura Road Branch) visited my place and promised to deliver SENSA on Sun 7th Nov. He also promised to call us at 10 am and deliver the product beofre 3pm.
However there was no call either from Balavant or his boss Vijay. After calling Balavant several times he picked up my call and said he is not aware of the status (highly irresponsible)....

I bought a new Aquaguard Infinity model, since 29th Oct I have complained that it is not working but so far no action has been taken on it. Today I spoke to the Manager Mr Yogesh Vichare, he assured me that it will be done by evening time. at 7pm, I checked again but does seem it they will repair or replace it.
Every time I registered complain on their helpline, they did not give a suitable response.
My complain number is[protected]....

my Eureka Forbes customer ID is [protected] and complaint number is 83791072, this complaint is not attended formore than 15 days, this is ridiculous, a company that brags about customer service as its major USP is not responding, I have made at leats 10 calls and every call was promised next day before 12 pm installation of the machine. but nobody turns up. I am extremely agrieved, the reason for this complaint was shifting city from hyderabad...

I have an acquaguard undre AMC with the Eureka Forbes office at Hyderabad and the same has not been functioning since 03.11.2010. While taking the AMC money we were told by the salesman that we can directly call at his mobile no. However, there is a small loose connection we were told which has not been resolved for the last one and a half years. Till date no one has come to repair the same. Neither has any complaint been lodged, when contacting...

I purchased an AquaGuard water purifier (Classic) in the month of Nov. 2009 from an authenticated dealer in Ahmednagar district. The Carban of the AquaGuard water purifier (Classic) was to be replaced and other requisite servicing of the purifier has to be done but inspite of so many reminders it has not been done so far.

Jagdish K Agrawal
2nd Floor, Balaji Niketan-2,
Near Seva Niketan Convent School,
Off...

My Aqua guard Water Purifier is under AMC. The Unit is not working since 26.10.10. Registered a complaint on 27.10.10-Ref No [protected]. The person who came for servicing had no spares / knowledge and left promising to come again next day. Since the repairs are not carried out, I complained again on 29.10.10 (Ref: No [protected]).

Regret the unit is not yet serviced despite my contacting your M/s Radhika, Venkat & Ashraf...

From,
Ram Mohata
949/2, 13th Main Road,
Anna Nagar West,
Chennai – 600 040
Tamil Nadu
+[protected]

Eureka Forbes Customer Reference number: [protected]

I am an irate customer and all thanks to Eureka Forbes, Aqua guard division from Anna Nagar, Chennai, Tamil Nadu, India.
The surprising fact is that they are in service industry but none from the company knows...

I have purchased the Euroclean Wet & Dry model Vacuum Cleaner on 27-Sep-2010 and paid the full amount of Rs.9,990/-

But, till today, today's date is 30-Oct-2010 no one have provided the bill. I have called them many time. But they told, we will send you tomorrow. This was happened in Sep 2010.

Many times, I have seen the representative on the way, who have sold the "Euroclean Wet & Dry model...

Out of habit having used Aquaguard at home, when i started my restaurant, i installed 2 units of aquaguard.
The sales person, who was after me post the demo for purchase just vanished once we purchased the 2 units.
Hi flow and classic.
From the day of the faulty installation, no body is available for service.
the helpline numbers just keep giving more ref numbers but no one appears after that..
The sales...

I had Taken AMC for 2years for my Aquaguard classic water purifier by paying Rs 1750 on 21 10.2010 from Trivandrum Service centre.They came promptly changed the filters and gave the Amc proposal and collected money .In 2 days time my water purifier became out of order in spite of registering the complaint they are not turning up. Please advise what to do in this matter....

Sir,

2 days ago i complaint for Aquaguard complaint but actually it was my mistake and now i am fully satisfied from company person MR. RAJEEV.

I AM FULLY SATISFIED WITH COMPANY AND MR RAJEEV SERVICES .

REGARDS
CHANDRA SHARMA
[protected]...