Eureka Forbes Complaints & Reviews

Never buy any product of Eurekaforbes. They are the biggest cheater in terms of service which they are providing. All are making fool of public. I bought Ivorymodel water purifier of Eureka Forbes in the month of Jan. Following are the activities they are doing to do cheating with the public

1. After 3 days of bought the product one installation guy come to my home at that moment my wife was alone at home, after inspection...

This is really upsetting and disappointing to talk about the services from Eureka Forbes water purifier in Mumbai, India.
Inspite of calling so many times to the customer support cell, nobody is bothered to send an appropriate service executive who knows about the product. Each time a new execuive is sent and when a new exec turns up a new fault is identified. There has been just a blame game
I'm really frustrated and just...

Sir/Madam,

With utter dejection and emrarresmant , I would like to intimate you that I had lodged a complaint to your service centre located at Serampore, Hooghly, West Bengal vide docket no 59089529 dated 13.08.2010 in respect of my Aquaguard Water Purifier, which was not functioning from last few weeks.

In this connection, it is to mention that my water purifier is under AMC with your Agency w.e.f. 17.05.2009...

DEAR SIR/MADAM,

CMP.NO.118204

WE HAD SEVERAL CONTACT FROM 11/08/2010 TO TILL DATE ON YOUR HELPLINE NO. AND CONTACT WITH AKANSHA/RAVI REGARDING RECTIFICATION/SERVICING OF OUR WATER PURE-FIRER. BUT TILL DATE THERE IS NO RESPONSE FROM YOU SIDE OR NO SERVICE ENGINEER WAS COME TO TILL DATE FOR RECTIFYING THE PROBLEM.

YOU ARE REQUESTED TO KINDLY LOOK INTO THE MATTER SERIOUSLY AND INFORM ASAP.
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Current Status:

Addressing the Most Unresponsive Team of M/s Eureka Forbes:

I am extremely FedUp of following with the Customer Care Team.

1.. I have filled up the Service Request online.
2. I have filed complaints at your helpline Nos. on 6th Aug, '10 (ref: Complaint # 0608201)
3. I have called Ms. Ruchi @ 30780850 on Wednesday 11th Aug, '08, and she confirmed non...

One Mr. Sachin Rathore salesman of Eureka forbes came to me his mobile no. is [protected] alongwith one more salesman. to sell aquaguard, he forced me to buy the aquaguard and told that only give advance and i will deliver the machine to u and thereafter u will give me the balance amount,. he started filling the form he took a cheque of Rs. 1000 from me dated 16 july 2010 i gave him this cheque on 11 july and told him that don't deposit...

Water purifier Aquagard Noval - AMC taken for the two year period from 29/08/08 to 28/08/09. Even after repeated request for service as per the contract no replacment or cervice given. Very poor responce from incharge & service personals.

We have cantacted Bellary office. One of the complaint no - 342, Person cantacted mr. Pradeep, ph. no [protected]....

I have complained through helpline no. 39883333 but no use no one is yet turned up even after 5-6 complaints every one is only giving assurance for services if eureka forbs is unable to provide complete why it advertising the product through there sales persons.

I have marked that they are just kin in selling the product rather than earning name.

concern with money useless company & its staff...

My Name is Vikram. I have been a very old and loyal customer of Eureka Forbes. I bought an Aquaguard Total Sensa water purifier unit in March 2010. The sales person (Mr. Ajit Mishra) came to our house with the product and gave us a demo of the unit. After which we decided to buy it but we asked for some discount on the price for the model which was Rs. 17,900. Mr. Ajit Mishra said that he wouldnt be able to give any discount on it. So we...

I am very old customer of Eureka Forbes Aquaguard. Today I had very bad Experience.
I have having Eureka Forbe's Aquaguard Classic Model. I wanted to re-install it in my new home.
A guy visited my home, when asked he said I am from "Eureka Forbes", I asked him 3-4 times are you from Eureka Forbes of franchisee or AMU, every time he said "Eureka Forbes".
I told him, I need re-installation and a...

I'm a resident of trikuta nagar Jammu and I have purchased an Aquaguard compact a product of Eureka forbes in Feb 1 2010 .The first free service of the product was due on 1st august 2010 but due to repeated reminders and several complaints no one from the respected service center is ready to visit our residence which is just few kms away from their service center, i have called them again and again but the concerned person there is...

Another occaassion of Eureka Forbes miscaariage

Hi,

My complain no is 83305115, since 2nd AUG- now being last 4 days executive not turned up to rectify the defect....

I had purchased Aquaguard Classic Model of Eureka Forbes (Product Sl. No.
M[protected] on 5th May 2010 from their Dhansar office at Dhanbad.
A challan for the receipt was given by the representative who informed that original bill be sent by their Mumbai H.O. by courier.

Even after passage of three months the bill is yet to be received. On contacting the local branch they informed to look into the matter but...

I have been cheated by the Eureka Forbes authorised representative. When he gave demonstration for Protec Plus Aquaguard Water purifier, he assured that services will be done within a day. Then we bought the product. On the day one, outlet water get spilled over the entire machine and on the floor because the hole in the outlet pipe is in inclined position. Sales rep Mr.Pandiyan and Area Manager Mr.Afrose assured that the tape will be replaced...

my water purifier r. o. machine is under comprehnsive service contract .after replacement of candels we could not get pure &sweet water which was assured by company representative at the time of purchase .. present RO machine was purchased against failure of ST 2000 model by providing pure and clear water. my st 2000 was also under comprehnsive servise contract then.so please repair this machine by providing original geniuene parts....

I ,got the Aquaguard Euro Reviva sl no- D[protected] installed at my residence , Lodhi Road, new Delhi, on 13 Apr 2010. CSS named Hargovind completed the installation, and assured delivery og service documents within week.He was contacted ,time & again over his mobile. However ,I have so far not received documents from company , which would ensure me timely service. I would be thankful , if these are sent to me at earliest....

I HAVE PURCHASED ONE SET EURO VIGIL EQUIPMENT FROM EUREKA FORBES FOR MY KALYANI RESIDENCE , B-8/72, ON JUNE'10

AFTER INSTALLATION I AM FACING SEVERAL PROBLEMS REGARDING
- HANGINING OF THE EQUIPMENT
- NOT GETTING ENABLED
- PHONE LINE DISTURBANCE

LODGED COMPLAINT WITH EUREKA FORBES HELPLINE.

NO SERVICE PERSON ATTENDING...

Dear Sir,

I own an Aquasure Platinum, from Aquagaurd since 10 Dec 2009, the product gave an optimum performance for approx 5-6 months.. however, since then it has started behaving erratically.. i registered a complaint with the parent company in Jun 10, which was immediately attended to... however.... i'm having a nagging problem with the equipment.. its not generating water, the sole purpose for which it was bought and...

Hi,

I'm totally disappointed and angered by the way a company such Eureka Forbes handles customers. It seems as if the company is employing THIEVES, especially at its Hyderabad region. I had placed an order for a water purifier through your sales person Mr. ASHANNA who hounded me for a week to buy one. I had given an advance of Rs. 3000 on Sunday July 18, 2010. Since then my troubles with him & Eureka Forbes started....

Hi,

I purchased Euroclean WD (Vacuum Cleaner ) on 3rd June 2010 (Order form/Receit No:[protected] from sales representative named as Praveen (Mobile: [protected]). Very soon, it was found that the Vacuum Cleaner was faulty and caused fuse blowout at our house every time switched ON. This problem was reported to Eureka Forbes representative Praveen.

Seeing no response from sales representative, a formal...