Eureka Forbes Complaints & Reviews

I have bought an aquaguard in the middle of February. Though I was returning my old aquaguard and maintainence contract, they told me that I would have to pay the full amount and the a refund of Rs 2000 would be paid back to me for the old aquaguard and maintainence contract in 2 weeks time. I have been following up with them since the beginning of March. Each time the sales contact would give some excuse or the other eg. end of the year...

We M/s. Pal Fashions Private Limited took service of Eureka Forbes Vaccume Cleaner from M/s. Sant Services An Authorised Franchises of Eureka Forbes (M) [protected] Ph.6539877 and got an Invoice Cum Receipt of Rs.1400/- for the same.

But, the peoples did not mentioned there address where they are situated and only mentioned Regd. office address of Kolkata. While we ask for the same for our Accounting purpose the persons denined...

I own a water purifyer of Eureka Forbes called Aquaguard Royale. I have also paid and signed an annual maintenance contract with the company. Under the contract the company is required to provide free maintenance as well as change the carbon every six months which is extremely critical. The machine was due for service and change of carbon on March 15, 2010 but no service agent turned up until May 1, 2010 when actually the machine broke down...

SIR,
One person named Deepak Wadhwa saying Branch Manager of Eureka Forbs at Panipat supplied one R.O.(auqaguard R O Reviva) at my home 47, kartar shah nagar, panipat on 30/03/2010. As per Mr. Wadhwa -four free service coupons,one guarantee card and bill will be delivered at my home

He issued one receipt No. 210/009448 with code no. 9022978.
One cheque of sbi panipat for Rs. 9990/- dt 30/03/10 issued as payment.br...

I am your Client under the product purchased last week "Forbes Trendy Steel" Vacuum Cleaner. I used this product only once, & on next time it didn't started.
I had purchased this product through Canteen Store deptt. CSD Sirsa.

Now no one is ready to provide me the after sales service.
As per your website address given of local franchisee & service provider M/s Shubham enterprises, but they...

Sir/Madam,
We brought the eureka forbes water purifier Reva with 8 Litre storage capacity for our institution from the local franchisee M/S Health Imaging & Pharmaceuticals, Opp. Iqbal Park, Srinagar, J&K a few days before. Unfortunately, the mechanic sent by the dealer was not trained one. Few days after installing the apparatus, the purifier fell down on the ground due to the loose fitting of wall mount brackets on which...

This is pertaining to the Awuaguard Nano Water Purifier purchased just 6 months back. There was a small leak in the tap. The 'technician'(so called) Not to take a look at this after 2 days of follow up. It was clear that he knew NOTHING of the instrument. The unit itself fell down from his hand twice. The leak tirned into overflow from all sides and he when he left he put the flush pipe of the the unit right into the kitchen flooding...

dear sir,
i am mrs. raji subramanian residing at adyar , making this complaint.

mr rudharamoorthy a sales person came home with a trainee and explained abt the exchange offer of Aqua guard water purifier on 22nd april 2010(thursday)
i said my old machine is perfectly ok.
he wanted to see the machine and after seeing the machine he talked abt the exchange offer.
i ordered for a Aqua guard RO...

I have purchased your water filter and vaccum cleaner in the month of May or June last year till now I have received any bill for the same. This i have purchased from your sales person namely Mr. Santosh and his mobile number is [protected]. Till I purchased he was behind me and after that when i am trying to reach him he is not at all lifting the phone. This proves the dissatisfaction of a customer how badly he was treated after purchase....

Dear Sir,

I have purchase Eureka Forbes water purifier at 21 march 2010 form J. K. Electricals B 1/11 sector 18 Noida. In mannual book of Eureka Forbes water purifier is mentioned, it has capacity of filter the water near about 1800 L. but is unable to filter even 100 l of water. I made complain to customer care but they convey me the product is not successful in Delhi NCR. if product is not successful in Delhi NCR then they...

On[protected] the local dealer of Eureka Forbes installed an Aqua Guard Total water filter at my residence 303-Jawahar Nagar, Srinagar-190008 (J & K). At the time of installation they asked me to sign the installation and warranty card. The card specified the activities to be done during the warranty period of one year. These related to cleaning and checking of the filter. The card also specified that once in a year the company will replace...

REQUESTED ON[protected] TO DEPUTE SOMEONE TO REINSTALL OUR RO EQUIPMENT AS WE HAD SHIFTED FROM 226/17 A GURGAON TO A-104, SECTOR 47, OPPOSITE SADAR POLICE STATION, GURGAON. YOUR REPRESENTATIVE SH JAI PARKASH MOBILE NO [protected] WHO HAD BEEN ATTENDING TO THE COMPLAINTS IN PAST MANY YEARS CAME TO ATTEND. REINSTALLATION HE TOLD CAN BE ONLY DONE IF COMPREHENSIVE SERVICE CONTRACT IS RENEWED FOR WHICH HE TOOK RS 3500/- ON THE ASSURANCE...

My Eureka Forbes model water purifier Aquaguard Total Sensa purchase bill no.[protected] dated 24.05.2008. The sales person was Mr.Dinesh Kumar. The machine carries a 2 year warranty which expires on 23.05.2010. I have given them a complaint no.82693092 on 02.04.2010. They are not attending to the problem but dilly dallying the issue with false assurances at the call centres. I have made several calls to them.

I am afraid that...

compeny has not send me the bill of aqua gold which i have purchased on 07/06/2009 with mr d. madhu (ph: [protected]) with final receipt no:[protected].

i have given several complain to mr madhu & in his office at barkatpura (tel no:[protected] & other no. [protected] , 30687528, 30687518, 39883333

at last i have complain to sairam (ap circle head) but no reply comes from ther also. mr sari ram tell me...

I have installed electronic security alarm system in my house. Before going on vacation abroad, I had called and advised staff in the control centre of the company about my absence and pay special attention to any signal for alarm going off in my house. I had set the alarm on away mode. Four days ago, i.e., around 19 April I received communication from my personal staff that the alarm sounded twice on Sunday night. Since then I have been...

WE ARE BEING FORCED TO LODGE THIS COMPLAINT IN VIEW OF POOR QUALITY OF PRODUCT AND ABNORMAL REPAIR CHARGES BEING ASKED BY THE COMPANY INSTEAD OF FOC REPAIRS.

To: 'Sumit Bedi'
Cc: '[protected]@eurekaforbes.com'; '[protected]@eurekaforbes.com'; 'seema.[protected]@eurekaforbes.co.in'; 'ccdserv.[protected]@eurekaforbes.com'

Subject: RE: FW: POOR PRODUCT SERVICES AND HARRASMENTbr...

Hi,

I bought Total Reviva (water purifier) last year. I was promised...4 free service will be provied every quater. But in a year, we got only 1 service and that too after repeated calling the sales exec.
Also, we were told during time of purchase, RO filters will be changed (free of cost) within a year of purchase. But now service exec. is telling they will be charging.
I lodged a complaint at customer care (request...

sir
10 days back i purchased AQUAGUARD protect plus water purifier in 13500 and for the past 3 days the machine is not working properly.i contacted the local dealer also,after lots of phone calls,the service person came but he was unable to rectify the problem.when i tried to contact the head office of EUREKA FORBES in mumbai,they took my complain and assured me that my complain will be resolved in 24 hours.but still there is no responce...

The LPF Filter got damaged within 3 months of purchase. The spare part is not received even after 1 month. The service people just play around refering different names of people concerned. After a few calls, they don't even lift phones. A big noise comes from the purifier and is not at all usable now. Looks like we lost Rs 17000/- on this purchase....

I had rung up 30580842 and requested for a demo of vacuum cleaner around 7.4.2010. Demo was done by some representative who delivered V.C(dry+wet ) type for around Rs 10000/-. After the delivery the same person (read Pramesh parihar-[protected]) has neither issued Invoice nor he is attending to our call for demo or otherwise. whom should I approach for redressal.please advise.
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