Eureka Forbes Complaints & Reviews

installed defective machine. No response on call.very bad service negligent and cheating staff.company fraud I want my moneyback if the machine is not replaced immediately. Installed wrong set which i did not order.water is not purified. unpurified water is coming from the machine. no one is attending inspite of several calls made to help line and service Managers at Barkatpura and Ameerpet Offices of Hyderabad. Company is fully responsibe...

Dear Sir,

I have purchased a Water Purifier from Aquaguard-model integra in 2008, when i was posted at Bangalore. I was transfered from Bangalore to Guwahati in 2008. Right after my transfer, i have tried to contact Aquaguard people in Guwahati and get the servicing done. However, the service from Aquaguard is so pathetic and representative of Aquaguard were not even aware of this particular product. Finally, the equipment...

Eureka Forbes TVM city office did not perform the regular 6 month change of my Water purifier's filter. I have this covered under my 3 year AMC with contract recepti no 50/00003782

It has been 8 months now and the water coming out from the purifier has turned brown.
I called Eureka forbes Customer Care TVM on April 14th and they have made false promises that someone would come by on April 16th and 17th. No one...

i purchased aquaguard goldnova water purifier on 4 may 2009..while installing the appliances they said that they will provide two free servicing during first year..its under warranty period of 1 year..till now they haven't provided any free service check ups..i have complained to them on their customer care several times but they always promise me that they will send a field representative next day..now i am not sure whether the water...

I have purchased a Eureka Forbes Aquaguard Compact water purifier on 13/04/10. While making the payment on 13/04/10 I was told by the salesman that the water purifier would be deliverd and installed on 14/04/10. However I received the water purifier on 15/04/10 but no one came for installation. When I called the call center on 16/04/10 then the representative (Mr. Praful Deolekar) denied escalating my call to a supervisor. I tried calling...

I had purchased Eureka Forbe's Vaccum Cleaner from Croma Stores,Ghatkopar West, Mumbai on 13th Sept 2009. My invoice number is 20806. After twise use at home my vaccum cleaner started giving problem.The power cord of the machine should stay out once pulled but it started malfunctioning and going inside without even pressing the button. I had to use some kind of clutch to keep it out while i work with the cleaner.

Have...

Sir vide final receipt No-233, Eureka forbes limited receipt No-011879 of 7-4-2010, I have paid full amount (Rs.10,900) for the purpose of installation of an Acqua Guard water purifier system at home in AT Agraharam, Guntur in hard cash to Mr K sudhakar-CCS No-9005819 accompanied by Mr.Venu 9043398. I pleaded them that the installation process be completed by next day as i had planned my vacation out of Guntur. However, much to my dismay,...

Sir,

My filter is not working properly by day one when we purchase now I want to change its cartidge but unable to find any service centre. Kindly send some one at my home to solve out the problem.My number is [protected].


Regards,

Veena...

sir, have been using aquagaurd inova eboiling water purifier for the past six years for which iam also paying rs.900 for its service maintenance annually.my machine had a fault before two months for which the service members of your concern took the machine and still didnt return back..i have called them many times but they are not giving proper response..we aresuffering from unclean drinking water for the past two months.so i kindly request...

I purchased Aquaguard Gold Nova on 09th December 2009 by Mr. Chandradev Tripathi who made FALSE commitments about this and sold it to me. It was working well till one year. I got its filters changed after one year and also got AMC for another one year. Soon after this, water from my machine is leaking continuously spontaneously all the time. It has been seen and repaired eight times by various service engineers but the problem is persisting...

Dear Sir,

This is to inform you that I have a general problem with Acqugurard compact system. Most of the time it has been changed , repaired with service charges. but now due to some reasons this machine is out of order. I have been told lot of times to come and check the system properly. but the representatives of eureka forbes is not able to come and see the machines and replace it. I have already given service charges,...

Please send your executive for servise of this aqua guard.

Dilpreet Singh
A-1/8, second floor krishna nagar Delhi-110051
Mobil-[protected]


As soon as Possible

Thanks
Dilpreet Singh...

To
Coordinator
Jago Grahak Jago

Subject: Complain about Eureka Forbes Make Water Storage Purifier (Aqua Sure)

Dear Sir,
I have purchased 1no. Water storage purifier from M/s DSR Enterprises Authorized Franchise Business Partner of Eureka Forbes C-22/16 Sector -57 Noida(U.P)
(Mr. .Rajat Jindal, Contact no.[protected]) Invoice No.of product-522 Dated 7/10/2009 And installed...

Atrocious attitude of Eureka Forbes. Complaints for the past 3 months regarding non-functioning of the sound system have not been taken seriously. One of the buttons is faulty and soon the equipment, Gold, is going to collapse and we'll go back to boiling water. THis after paying through the nose and just a year after purchase. The customer cell keeps referring to different people but nobody is actually solving the problem. How long...

Eureka forbes's bhopal based franchise are the worst people. They are never committed to their services and products quality. they take AMC and never come on time and even afetr calling dont answer properly. this agency should be closed as soon as possible or we will be forced to go to consumer forum court. product quality has crounched and the company even doesnt handle customer with any resposibility....

To,
The Chief of Customer Services Division
Eureka Forbes.

Dear Sir,

I want to bring in your notice and immediate strong action regarding subject matter. I signed AMC on 3rd Feb. 2010 at your Branch Office Bilaspur, Chhattisgarh State vide Ref. No. AS/1023 SAP-[protected] "CONTRACT RECEIPT NO. : 10 17378487 paying Rs 2550.00 for the period of three years wef. 3rd Feb 2010 to 2nd Feb. 2013.br...

From
R.Sivakumar,
136-A, Type-I, Block-5, Neyveli - 607 803.
Tamil Nadu.
Cell No.[protected]
Sir,
Sub-Vaccum Cleaner Under AMC Replacement of Spare -reg.

This is my second E-mail to you rerarding non replacment of Spares ( Power Cable and Spring set). Till now there is no action from your side hope you have received my first E-mail no your My Vaccum Cleaner is under AMC as per AMC...

Though Eureka Forbes spend so much on advertisements and their products are highest in price but their service is worst....

I have purchased Aquaguard (Reviva) from Eureka Forbes in the month of Jan 2010. since that time this product is working very well, but last 4 days it is not working properly, purified water is not comming in the purified water tank of this product. I have made the complaint to Mr. Jitender kumar (sales execuitive) of this company on 25 march 2010, but he told me to lodge complaint on tel no. [protected]. so according to his suggestion I...

Dear sir/Madam,
I am regular user of your product Vaccum cleaner. My vaccum cleaner is under AMC and it is valid till June 2010. I hava registered a complaint regarding replacement of power cable and its rotating sprint not working one month back at cuddalore Mr. Ramesh Group Customer Service Specialist. After many reminders he has replaced this spare with an old one and bottom wheel is also not working. When I switched on the vaccum...