Eureka Forbes Complaints & Reviews

We were bought a water purifier of aquagaurd one year ago. now there are particles coming in water and taste of water not good..we have already ask Bhubaneswar office(from where purchased) to send service man for repairing.But they sent us a service man of balangir who wants warenty card,we have no warenty card because our company purchased more than 7/8 water purifier at a time and we have only purchase order receipt.
so plz solve....

I purchased a Euroclean Wet and Dry Vacuum Cleaner from your company in the month - August, 2008.

on 16th February, 2010, I had given a complaint to Eureka Forbes Consumer Care Center to have my Euroclean Wet and Dry Vacuum Cleaner repaired. After a week of my compliant and repeated reminders, the Company's representatives inspected my Vaccum Cleaner and verbally informed me that there was a fault in the motor of the...

I HAVE PURCHASED VACCUME CLEANER FROM M/S. SHARANG SALES,KOTDWARA PAURI GARHWAL ON 01 DEC2009. WITHIN TWO WEEKS ITS CABLE ROLLBACK SYSTEM STOPPED WORING. I INFORMED THIS TO SHARANG SALES. HE HAS TAKEN IT FOR REPAIR IN DEC MONTH ITSELF.

SINCE THEN NOTHING WAS DONE ON THIS PRODUCT. ALSO AS PER HIS INFORMATION ASSEMBLY OF PRODUCT SENT TO THE COMPANY. NOW HE IS DAILY INFORM ME THAT YOU CONTACT TO THE COMPANY.

SHARNG...

Salesman of the company Mr.Ram Jatan Yadav, from Local Sales office at 111,A/3,Ashok Nagar,Near Gumti Gurudwara, Kanpur-12 (Tel.[protected] has quoted price for REVIVA R.O. TOTAL model of water purifier @ Rs.13500/- & got the same installed at my residence on 04.02.2010 receiving payment of Rs.10000/- through DD on Corporation Bank,Kanpur and exchange value of old water @Rs.3500/- (under buy back arrangement). Later I came to know that...

This is complaint in regard to the water purifier from aqua guard. The product was purchased on 26th january 2010 and right now there were some problems with the product. I called up the sales manager and the sales personnel first they said that they will come in 2 days every time i called them up. Now they wont lift the phone nor they have provided me with receipt even after calling several times they have not delived the receipt nor the...

Dear Citizens, Don't buy any eureka forbes products. they are really horrible in customer service and they are really hopeless. I called them 8 -10 times and they never came. Atlast they came and repaired the product.After a week the problem came again and I need to do the same excerise calling them again and again. Only god knows when they will come . So please don't buy any thing from Eureka Forbes. I will never buy any product...

13-02-10

Sir/Madam,
I write this complaint to make it reach the ears of authorities that The Aquaguard Forbes Company is not at all concerned about customer complaints registered with them. It was a great mistake on part of our institution that we installed an aquagaurd R-O System.(dated22-8-09)Sl. No. D[protected]. I would like the concerned auth. to take necessary steps for quick look into the matter. The service is...

Dear Sir,

I am Prabhakar Yagnyavalkya, Plot NO 24, Shakti Sai Nagar, Mallapur, Hyderabad 500 076. I have taken AMC from M/s Eureka Forbes for my water filter vide contract No 13978911 for a period of two years from 4th Aug 2007 to 3rd Aug 2009.

For the first one year I have not received any service, in spite of my reminders to them. The reason they mentioned initially is that they have not received the data...

To sell their products by hook or by crook the sales agents mislead consumers by giving them the wrong information and trying to hide them from the truth. Recently a similar incident happened with me where I caught the sales agent of Eureka Forbes and he tried to escape by saying it was miscommunication but it was actually misleading and he was trying to get his share and to achieve his goal....

Dear Sir,

I have bought a classic model aquaguard on 09.02.2009 at
Bhubaneswar,Orissa. During this period as per company's warranty free
service, I got only one free service instead of two free service. One
phone call was received from aquaguard service centre, Bhubaneswar for
AMC. At that time I asked for second free service, but they denied to do
this.
Which is I supposed...

I ordered for RO through call ctr on 16th Dec 2009. A service person came same day afternoon and installed the model INFINITY saying there's no need of RO in my place though i've been using RO of another brand named dolphin until then. after two days water from INFINITY started producing white circle shapped stains in vessels and water tasted quite awful. i made a complaint on 4th January 2010 to the call ctr asking to replace the...

On August 2008, I have purchased 01 no of Aqua Guard Compact model of water purfier from authorised agent of Eureka Forbes(Mr. Abhimanyu Chavan, cell no [protected] and [protected]). Payment was made by cheque. My residence is at Vikhroli(w) - Mumbai. Till today I have not recieved the Bill for the same. Also there are two free services after purchasing this purifier which were not given. I made several calls to the agent & also registered...

Hi,

I have bought an Aquaguard Booster Model. This model is not worth. The motor inside the product makes huge noise which the Sales person never told me.
Also the water is not clear. There are some black particles in the water. I guess I have bought the Aquaguard to filter the water and not to contaminate the water.
I have also registered a complaint, let see if I get the resolution or not.
So please take...

its been a month since the purchase of vacuum cleaner dated 31/12/2009.it was home delivered on 2/01/2010 with out being given a proper reciept,even the gift promised has not been delivered along side.the sales person assured us that he would return to us in a day or two.
We have tried calling the person several times,tried even the customer care offices many a times,each time i get the reply that they would be here but have'nt...

Dear sir ,

This is informing you that I had been complaint through Consumer Forum regarding my robot model water purifier malfunctioning due to booster pump problem on[protected] and after M/S Erukaforbes service personnel came to attend the service on[protected] and they rectified the problem temporarily and they promise us to change the booster pump within two days because it is not working properly (heavy noise too) but...

Dear Sir,

I had a one year service contract of my Aqua Guard Water Purifier vide contract receipt number 10/ 15596902 dt. 10.05.2009(Scanned copy of Invoice cum Receipt attached).

As per the Service Contract, Eureka Forbes shall two Service free in one year.

But even after expiry of about 8 months, no service engineer of Eureka Forbes reported for servicing of my Aqua Guard.

After...

I was buy aquaguard classic waterpurifire after two months it is not working please contact my cell no [protected]...

Dear Sir/Madam,
I have purchased a water purifier from kocher enterprises Contact no.[protected] bikaner (rajasthan) on 23/10/2009.On completion of three months one of their servicing rep came to my house for servicing.He has only emptied the transparent chamber and cleaned it by a cloth and fitted back.when asked about the sediment filters cleaning,he cleaverly made me understood that no filters to be cleaned in servicing.Interestingly...

Dear Sir
There is no response for the service request for the past 30 days inspite of AMC for 3 years ,Invoice no. 15869059 dated[protected] valid upto[protected].
Given the above treatment i do not have any faith in the service commitment by the company , hence request you to help get my AMC money reimbursed as well as the machine cost, which will be useless to me without service back-up. It is also a fact that my family is...

have purchased water purifier aquaflo on 20 oct 09. On 10 jan 10 i found that it is not working, i logged a complaint on 11 jan 10. A representative aquaguard attended complaint on 12 jan 10. the problem was not located by that rep and said that he will come next day. after that no body attended the complaint . And the complaint was reminded on 19, 21, 22,23 & 24 jan 10. if the problem is not understood by the representative he could...