Eureka Forbes Complaints & Reviews

NOT ATTENDING CALLS - PROBLEM WATER DRIPPING.
WE HAVE PURCHASED ONE AQUAGUARD I - NOVO WATER FILTER CUM PURIFIER VIDE INVOICE # 11267 DTD 19/10/2004. UNIT SERIAL # 2022874 WE HAVE GIVING AMC REGULARLY TILL DATE. OUR M/C IS UNDER AMC. PAID LASTELY FOR ONE YEAR.

THE COMPANY ENGG. / FRANCHISEE EXACTLY KNOWS WHEN TO TAKE AMC. HE DOES NOT TOUCH THE M/C TILL AMC IS PAID AND THEN VANISHES AWAY.

WE HAVE NOW A...

Hi

3 weeks before i installed EurekaForbes RO water purifier for my home,from day 1 its not working properly. High leakage in water tank. I have complained many times to sales person, service person and customer care but no respaonse from their side.
It cost Rs.14,000 it is total waste me.

Pls consumers dont go for EurekaForbes RO water purifier...

i have purchased eureka forbes vacume cleaner model trendy steel in bigbazaar hyderabad rtc crossroad branch approx three month back that day i getting a probleum in floorcleening spare part i complainted tolocal custemercare unit but no reply now todat so pl take some action and seettle my probleum as soon as possible...

To
M/s Eureka Forbes Limited,
No 143, C-4, Bommasandra Indusrrial Area,
Off Hosur Road,
Banglore-560099

Reg:- Service Contract for the period 8-1-2008 to 7-1-2010
Contract Receipt No.14968090 Dated:[protected]

Sub:- Complaint against deficiency in services and
non-supply of One set of Candle and Carbon

Sir,

Please refer above contract...

I have bought 3 certificates of depodit from the aforesaid company in 1994 on payment of Rs 1250 each. Rs 100000 were promised to be paid on maturity after 18 years but now the company is not contactable on the given address and tel no:

Add - 18, MADAN MOHAN MALVIYA MARG
ADJACENT PEE KAY BHAVAN
LUCKNOW.
TEL[protected] / 237947 / 246701

kINDLY GUIDE ME ON...

It's two years, i purchased Aqua guard. In spite of calling several times for free services, i get an answer 'dopahar me aa jayega, shaam me aa jayega'.
Hope less service.
I will never buy Eureka Forbes product in future....

I was happy customer of Eureka fobes for long time but all that changed now.

One of the Aquaguard Inova systems(I own two of them) installed at home stopped working, it is covered under AMC but service centre guys(Sri Vinayaka Service[protected], Secunderabad) are unable to fix the problem, they visited my home six times and everytime do temporary fixes and it fails again within few hours.

I called Eureka...

I have purchased one Water Purifer – Band- Infinity in the month of October 09, 2 months back, from your company. Since beginning I have been facing problem and this is having problem of Water Leakage from its body.

I have logged complaints several times at your Call Centre No[protected] . After 2-3 complaints , one service person came and promised again to come next day to fix the problem, but did not turn up. Phones at...

i have purchased aquagard total reviva water purifier RO system for INR 9990. i am not satisfied with this product and also service provided by company. one filter and rejection valve became faulty during only 3 months working. today also RO is not working properly. The purified water has double TDS compared to at time of installation. product performance is very poor. Also sales and service persons are not giving satisfactory service....

Hello,

I purchased Aqua Guard Total Reviva on 29-Aug-2009. When the sales executive came to my house, he told that in 15 days invoice will come. But now its close to 4 months and i didn't get my invoice and i spoke to different persons in Eureka Forbes and no one is ready to send me invoice. They give just assurance and there is no action on their assurance.

When i contacted sales executive about a month...

A third rated company u could ever come across is Eureka Forbes. I am begging for almosy 10 days & in spite of my daily compliants , no fellows heeded to my compliant. The plight of mine is , i am lootd for going to AMC for their lousy priducts. A company having no ethics & hve novice & scoundrels & rouges to cater to customer. I can't understand it's apart of pallonji group. Worst of Indian company in terms of customer...

I've bought 3-in-1 Water purifier system from EUREKA FORBES on 2/11/09.No free service is rendered till date.A complaint of heavy leakage in filter was launched by me on 17/12/09 to the contact person specified in the leaflet provided with the product,but nobody came to attend the call.Today the system stopped giving water.Again I contacted the person & also his superior,but at the end of the day I am left waiting for somebody who...

I have entered AMC with Universal Enterprises, Shop No. 11 Suryamukhi Building, Loksurbhi Apt, Nr. Poona Link Road, Kalyan(W) one of the franchise of Eureka Forbes Ltd. for the service of my aqua guard inova for the period 19.12.08 to 18.12.09. During the commencement of AMC the cheque was collected and the candles has been changed and the problem of beep was not sorted out by the visitor. The phone no. given by the franchise was also non...

Dear Customer care(Eureka Forbes),

We have purchased Total sensa water purifier with a lot of expectation of drinking pure water, as assured by Eureka Forbes, but the reverse has happened. we have placed order in International Trade fair ,Pragati Maidan,New Delhi and Total sensa was installed during December 2008.The service engineers told that the installation is successful and tested. But after a few days, I have found that...

Hi,

I had bought the Aquaguard total RO in June 2009, from that day this product is giving lot of problems. Some time Waste water will continuosly overflows, some times machine itself will not work. I am fully tired of calling your executives for repair. They will simply say that they will come and correct it. After giving complaint like this, one time they came to my home and repaired, then also now its not working. Now your...

Product:- AG NOVA WATER FILTER
Customer ID [protected]
The Music system is not operating when water is drawn from the Filter.
Complaints were given to call centre & the following nos are given by them.
Service request no[protected] dt 7/09/2009,
,, [protected] dt 16/09/2009
,, [protected] dt 7/10/2009
Each time the service Technician will visit...

Right after installation of AQUAGUARD TOTAL NF , the authorised person did not give the IRON FILTER and blatently asked for Rs 2000 more on several visits for installing the IRON filter-
Lodging complaints with the local AQUAGUARD service providers , no arrangement could be worked out .It is now 2 years they have got away with this mischief

If this company is hiring ONLY such CHEATS , why dont we let the world know...

We baught the Ro system from Eureka Forbes in 2008. at the time of installation it was assured by the service provider that the Membrane will work for an year. the amc was given to the authorised service dealer. At the time of renewal it was suggested to change the mambrane as the water flow was not up to the mark.
In august we registered a complaint regarding the less water flow, the servie man came but even after the servicing the...

customer number [protected]
eurohelpline req. no. [protected]

Complained on 7th afternoon;
no response till this time.
not aware when they can send the technician
buying water for the last one week in spite of AMC paying 3600
We now fell cheated after buying eureka machine.
We were lured by TATA name and invested in this.
I have to be compensated for the agony and for the money...

Hi,

I have brought a Eureka Forbes water purifier 3 months before. And my customer ID is [protected].
They already installed the water purifier but they didn't provide the warranty card, service coupon and manual. I have many times in office and sales person (Harish[protected], they are not responding at all.
Even they didn't turn back after delivery of product. I don’t know what I can do for this?br...