Eureka Forbes Complaints & Reviews

I have registered a service request on 12June 2021 and complaint no. [protected]. More than that I have talked to customer care for 5 times. It is very unfortunate that no one contacted me so far and matter is still pending. I cannot expect company like EF show such irresponsible attitude towards their customers. Expecting immediate response and action from your end...

As Resolved

: 24 APRIL 2021 को gwalior में authorized distributor से eureka forbes का model reviva uv nxt purchase किया. जो कि 15 जून 2021 को खराब हो गया. मेरे को पीने के पानी की इतनी परेसानी हो रही हें. ये में ही जनता हूँ. पर company कोई भी संतुष्ट...

Technician Not responding to registered complaints in spite of the AMC.
Daily booking done after that rescheduling of complaint done repeatedly since 1 month.

But to be unfortunate that, Technician Not responding to registered complaints in spite of the AMC.
Anyone suggest for other good water purifier in market, for which services done after complaint booking....

After repetitive complaints on your customer care number, the problem still has not been resolved. We have been drinking unpurified water since 30 days, there is no response from your side and we are waiting for your technician.
My service request no. is [protected], for your reference and necessary action please....

We were earlier delivered a defective machine anyways and then after complaint got delivered another machine and now we regret buying it as it never actually works. Giving us problems literally every year. So, I lodged a complaint two weeks earlier as our machine simply stopped working. A technician arrived and checked our machine and told that a part is damaged and that he have to look for that part and will be back in two or three days...

I bought one Aquasure water purifier before two months. Now it's not working. I have registered request so many times and tried to contact customer care executive. But they are not receiving my call....

Even after repeated follow up for almost 40 days, nobody came to resolve my issues. now my water purifier is dead.

SO this is the kind of service eureka Forbes providing. whenever i called customer they answer is very generic, in the name of pandemic expect service late, but dont you think u didn't attend a customer who raised a complain which is not attended more than 40 days

My Customer id is-[protected]br...

Purchased Eureka Forbes UTC UV+RO (best model) 9.5 months back.
Since then getting constant problems and not getting resolved upon technician visit.
September 2020 - Bad Water Quality. Issue resolved after 5 technician visits and replacement of all filters and pressure tank
January 2021 - Low water problem. Issue resolved after 3 technician visits.
April 2021 - Low water problem. Technician visited 7 times, every...

I have purchased dr.aquagaurd purifier in July 20. I have raised complaint about non functioning of machine on 21 jun2021with complaint no.[protected].this is 5th time in the last 6months I had faced this problem. Technician attending replacing some spare charging 1500to 2000 rupees, relief for 20 days again same old story. I want permanent solution for this, if possible replace piece with another model...

: 24 APRIL 2021 को gwalior में authorized distributor से eureka forbes का model reviva uv nxt purchase किया. जो कि 15 जून 2021 को खराब हो गया. मेरे को पीने के पानी की इतनी परेसानी हो रही हें. ये में ही जनता हूँ. पर company कोई भी संतुष्ट जवाब...

I have been following up since 1st june when i first registered my complaint about my vacuum cleaner and there is just no response from your team on when i will get my machine repaired.
I purchased a small vacuum cleaner through amazon on nov 2nd 2020 and within 6 month sthis stopped working . The service engineer visited on 10th Nov and said the motor was burnt and needed to be replaced.
Since then i have been following up...

I have an AMC Contract No. [protected]. I have raised a complaint ID: [protected] on 31st May 2021 and was following up continuously with the Hyderabad Service Centre. The Hyderabad Service Centre sent the technician after 23 days of complaint on 23 June 2021. However, the techican by name Srikant is not knowledgeable at all. This same techician has attend a service of the water purifier in Feb 2021 and he didnt reticy the issue two times....

I raised a service request for re installation of Aquaguard water purifier. Req No-[protected].Its been 2 days, no service guy visited. I am surprised to see the reluctant nature of the service team although water is an essential commodity.
Very bad service. These type poor service will definitely affect the Eureka Firbes reputation instead of having very standard product....

My complaint number [protected]. I raised a complaint on 11jun21. Every I am doing a follow up call, I wrote email to Deepa.[protected]@eurekaforbes.com but no use. Every day they were telling like, today it will be resolved. Worst service .

After posting this is, it is showing as resolved the complaint with giving any resolution . See this is the worst thing with is site...

My complaint number [protected]. I raised a complaint on 11jun21. Every I am doing a follow up call, I wrote email to Deepa.[protected]@eurekaforbes.com but no use. Every day they were telling like, today it will be resolved. Worst service ....

I have taken AMC from Eureka forbes. Damn worst service. They dont do service. You end up with begging them. You will receive a message saying that your service request is completed. Technicians are frauds. Escalated so many times. They are also aware and least bothered. If the product is not working throw it away. DONT GET TEMPTED WITH AMC. In a year, I bought water from outside for 3 months.

We understand lockdown constraints....

Complaint no. is [protected].
Very Very bad service by the eureka forbes
My AMC is valid till 24 july 2021...

Am kavitha customer of water purifier. I purchased water purifier on 20th November 2020 by Vinay from Eureka Forbes. As I made full payment till now I have not received an invoice copy or receipt for the proof that I have purchase water purifier.
Actually I was getting call from your end saying that what purifiers install at my place is in the name of Sathya Murthy. And your people was telling me to change the address which is the...

Am kavitha customer of water purifier. I purchased water purifier on 20th November 2021 by Vinay from Eureka Forbes. As I made full payment till now I have not received an invoice copy or receipt for the proof that I have purchase water purifier.
Actually I was getting call from your end saying that what purifiers install at my place is in the name of Sathya Murthy. And your people was telling me to change the address which is the...

I took AMC (Yearly) service from my Aquagaurd water purifier on October 12th 2020, from that time no one visited my home for the mandatory service till now (Jun 23rd 2021). I raised a ticket on Jun 14th for a service as my machine is not working, from that time I didn't get any call from service center. Till now I am using outside water.
I paid the service amount ahead and buying water outside.
I want a justice for this.br...