Eureka Forbes — Eurovigil [security systems]

Address:Bangalore, Karnataka

Hi my name is chethanraj, I am from Bangalore I had installed all security systems what all u marketing guy said BUT after 2 years 2 camera's r gone if we ask about this they say they have installed old version so for this I am not responsible & Video DVR is gone they say it cant be repaired because its old version u don't get parts, IS THIS THE WAY U GIVE SERVICE, the QUALITY for product is very BAD I believed upon Eureka Forbes that they have there own product, after seeing that product I came to know that they will buy the product & they will do service BUT NO they r not doing it & Eureka Forbes have well trained u r marketing person so that the customer must not say NO to u r product VERY BAD I dint except this from Eureka Forbes if there is no Quality r Service Why Do U Do MARKATING Ur PRODUCT...
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Dear Chethanraj,

We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. Please provide us with your contact details, our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.

Regards,
Eureka Forbes Team
Hi Chethanraj,

We are still awaiting your contact details. Please send us the same as It'll help us trace your issue & resolve it at the earliest.

Regards,
Eureka Forbes Team.
Hi Chethanraj,

We have received feedback from our service team that your issue has been resolved. Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team.

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