Eureka Forbes — First installation of ro+uv+tds | |||||
Hi, I have bought Auqagaurd Enhance RO+UV+TDS a week ago but it didn't got installed it yet even after more than 20 calls to your customer care. The funny thing is that even eurekaforbes didn't even bothered to contact me once. I have escalated the issue to higher authorities but the same result. Even when i tried to escalate the issue through your website it is showing invalid service request number which have been provided to me during my discussion to customer care i.e 95700493, 95709770 etc. I am very disappointed with the services of Eurekaforbes and i promise you that in future i will not buy any product of this company nor will suggest to anyone. Thank You. Was this information helpful? | |||||
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Eureka Forbes customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
I have been contacted by Eureka Forbes team if I am satisfied with their service and close the complaint as solved. But when i have requested them to take a little pain to analyze the route cause of Problem so it doesn't happen again, They are just gone and never contacted.
And now after waiting so many days for installation, my RO stopped working in just 3 days. And i am in again on same position of just calling to customer care and listening their false promises that it will be repaired today.
I wonder if you people got a little professionalism since you are acting worst than a street vender.
Just feeling helpless.
Vishwa Deepak Verma
Mob: [protected]
And now after waiting so many days for installation, my RO stopped working in just 3 days. And i am in again on same position of just calling to customer care and listening their false promises that it will be repaired today.
I wonder if you people got a little professionalism since you are acting worst than a street vender.
Just feeling helpless.
Vishwa Deepak Verma
Mob: [protected]
Hi Verma,
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
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Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.
Regards,
Eureka Forbes Team