Eureka Forbes Complaints & Reviews

I had purchased an aquaguard classic in march 2011. One sales person by name of mr mridul kanti roy from eureka forbes came to my flat in september 2015 did some water purity test and said that the aquaguard had failed the water purity test. He convinced me to purchase a aquaguard iterniti model. I requested him to arrange to transfer the amc's of the old machine to the new one. He took away the original papers and has done nothing about...

My complaint no [protected] i have requsted for servies on 26 march 2016 after a 7 days they have come for servies but when they came for the servies they have removed motor frm my aquaguar and said i will come in few hr but still they are not cm with motor. So many times i have complaint in d customer care even i have send the message but no rply.. I have pay 3 year servies charge. But serviea is very worst. Very very disappointed....

When green light (instead of blue light) is being displayed we gave complaint on 28th March, 2016. Accordingly service engineer from the above company visited our house and informed us that the filters are to be changed and the cost is 3, 000/-. Accordingly we paid the amount and filters were changed by the service engineer. After the service engineer left our house, we observed continuous water leak from the back side of the water filter....

The services provided by the technicians of aquaguard ro at hyderabad are much below the expected level, pathetic is still a better word.
We have registered a request for shifting of our ro (Aquasure springfresh) on 17th of march 2016 (No[protected] and were assured that the same will be done within 48 hrs. But no one turned up…and we somehow managed to shift it with the help of society plumber on 25th of march (8 days after the request)....

I mr p c Lagu residing at 127 c Kasar galli Gujari Peth kolhapur have installed
Your classic model water purifier and using from 2010 .originally I was residing
In saneguruji vasahat kolhapur your service was good .i shifted my house to this address in July 2015 at that time your personnel have shifted the unit .on Tuesday 29/03/2016 I have telephoned your kolhapur office for servicing and
Following till today no one...

I have purchased eureka forbes aquafresh water purifier from reliance digital on 15th march 2016. After 2 days of installation it is having problem (Switched off atomatically) . I have complained for it several time, and after taht their executive visited my place and told that it is having some problem and we eill revert you in some time. But it has been almost 15 days and no body from eureka forbes has turned up to fix the problem and we...

Ref: order number[protected]

I have bought an aquaguard ro + uv filter on 15th march. The date on the cheque given was 20th march. However till date i have not received the product yet and neither the installation. I have been repeatedly assured by mr nagesh (The salesperson) and mr somshekar (The sales head in bangalore) that finally the product will be delivered on the 1st of april.

The house in which the aquaguard...

I have Eureka Forbes trendy vacuum cleaner. But the dust bag is lost now. I have contacted several time to EF but no response received. I also search internet for availability of new dust bag for trendy, but could not found.
I have contacted at least 5 sale persons, but none of them resolved the issue.

If Eureka Forbs cannot provide such important component, without which the machinery is non functional, why they are...

Another worst experience of RO regarding Service. Had done complaint on 22nd regarding RO not working. A technician came on 23rd and checked and told some part has gone bad and will get back with it. In-case issue not resolved please do another complaint. 24th another complaint was done. From that day we are just following at customer care and technician. Only we are hearing case is escalated. I am completely fed-up of this junk product and...

Hi Team,

I need to compensation on this case, how come this marked as resolved, this is not write way for having AMC and that to for platinum customer Eureka Forbes respond on there own time, and after raising consumer complain how soon they addressing the issue, is this way to get the service from Eureka Forbes.

why they have help desk to raise the complain and that complain getting close without resolving...

My purchase order[protected] dtd. 10 2 2016 euro clean w/d machine . Purchase made at my door step and instant payment of rs.13990 made to sales person abishek as attached to bangalore south sales division. Firstly it took nearly 10 days to supply the equipment. After supplying the equipment i have not been give purchase bill, receipt and life time warantee card. Bangalore sales office and customer care service turned deaf ear to my repeated...

Hi, My name is Dilip chatterjee and I bought this xpert model(Serial number [protected]) from great eastern trading company on 25/03/2016. On the day of installation, I could clearly see that the machine is defective but the plumber that eureka forbes sent(Bidhan) kept arguing that he will fix it. As expected, he could not fix it.(Plumber did not have a clue of what he was doing.) Finally he got the call connected to his area sales manager(Mohan...

I had purchased a water purifier aquaguard geneus + in nov 2015 .Recently the purifier started leaking and hence i filed a complaint with customer care.They gave me a complaint number and promised me that the problem will be resolved in 2 days.A service technician attended the problem and informed that the membrane hose is leaking and hence need to be replaced.He informed me that he did not have a spare with him and hence said that he will...

I recently had put in a request on eureka forbes website(12/03/2016) for purchasing aqua guard enhance ro water purifier and a distributor from bangalore -"universal pure water solutions, begur main road, bangalore, name: gangadhar - mobile : [protected] called me on[protected] and sent a executive for demo and we paid rs.11000 and they came and installed the product. During installation when he opened the unit it was completely field with...

Dear Sir, Madam,

I wrote this mail of complaint to Eureka Forbes complaint service on November 25, 2015 :

"I have had installed a water purifier on 16 November 2015 and wasn't given any bill or warranty card, just a proof of payment.

I was told that the warranty was the phone number given to me and that the invoice will come by courier after 3 weeks.

Can you please confirm and...

Hi, I have magna uv ro product . Bought it a year ago, some how it was ok first year coming second year they changed the filter and problem started !
TDS very high upon several call they come and just do some trail and problem persist .
Eventually got the number of Prashant who is so called handling Pune but he too wasting time .
I am wasting money in buying water from outside and calling them but no outcome ....

Hello, i am prashant sirsikar staying in pune, i bought amc for three years end with aug-15 to aug-16, but from last year technician did not visited and my filter has not been changed yet i called customer care three times and generate three times complaint number but no one visited my home to replace the filters, it is thired times i am posting here to get response it is very very worst service by eureka forbes they should check with customer...

I have aquaguard enhance uv+ro form august 2014.
product was having problem of overflow 7 days back for which i lodged a complaint and engineer changed some hardware and took rs/ 950.
within 6 days similar problem is occuring and company is not giving any satisfactory answer and saying that same procedure will be done and no guarantee of solving problem....

I purchased water purifier last year, service might be due but I don't get a call from Eureka Fobes office, but one service person visited my home without prior notification . I responded the same person early to visit my home with prior notification only. Still he shows his attitude and asked me to sign off his paper without getting any service . Is this unethical behavior is default practice of your company ? If so I think I choose wrong...

I bought on 28.10.15, for rs. 8, 990/- dr. Aquaguard classic uv+. Right from day 1 i've faced bad very very unreliable service by servicemen. Last fortnight i got a call from a lady company representative reg a serviceman coming to do service and get sign on maintenance contract. The man was to come on a morning of a saturday ( march 12 ). He calls at 3:30 pm only; and promises to come next working day morning; but neither comes nor calls....