Excitel Customer Care
Excitel Broadband Pvt. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
261
COMPLAINTS

Excitel Customer Care

Excitel Broadband Pvt. Ltd.

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Address
48, Okhla Industrial Estate Phase III
Delhi
New Delhi District
Delhi
India - 110020

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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5
down
2

Phone:
Phone:
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0
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3

Additional info

Jaipur
Jaipur Centre, 6th Floor Tonk Road & B2 Bypass Junction,
SectorB-4, Near Airport, Jaipur – 302018, India.

Lucknow
Alacrity Business Centre Pvt. Ltd.,
Levana Cyber Heights, 10th Floor, TC G 2/2 & TC G 5/5, Vibhuti Khand, Gomti Nagar, Lucknow

Kanpur
Balaji Faction Pvt. Ltd.

Plot No.46, (Part) Block P & T, SCM 1st, Industrial Area, Fazalganj, Kanpur nagar, U.P.-208012

Hyderabad
Saroja’s Building, 4th Floor, H.No-1-8-229/14, Natrajan Colony,
PG Road, Secunderabad – 500003

Bangalore
Brics Space Pvt. Ltd. 
No. 7A, 3rd Floor, Kammanahalli Main Road, 5th Cross Road,
St. Thomas town, Near, Pius X Church, Kammanahalli, Bengaluru, Karnataka 560084



View More Information...

Customer satisfaction rating
1%
Complaints
261
Pending
0
Resolved
3
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon 09:00 am - 08:00 pm
Tue 09:00 am - 08:00 pm
Wed 09:00 am - 08:00 pm
Thu 09:00 am - 08:00 pm
Fri 09:00 am - 08:00 pm
Sat 09:00 am - 08:00 pm
Sun Closed

Excitel related photos (82)

Excitel Complaints & Reviews

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Excitel — no internet connection for days

 Blend on Aug 7, 2019
After getting excitel I had the worst experience o[censored]sing internet, in every two days the server get down and no internet...
Complaint comments  Read comments [1]Complaint category Internet Services

Excitel Broadband — customer service

 Ranjit Ramakrishnan on Aug 6, 2019
I tried contacting the excitel service provider, the support team which sits in mayur vihar phase 3 due to internet outrage,...
Complaint category Internet Services

Excitel — no connectivity, no service extension and no refund by excitel company

 sharma.sales on Aug 3, 2019
It's been about 3 months since using excitel connection no and facing no connectivity issue for 2 months.

I...
Complaint category Broadband

Excitel Broadband — excitel broadband speed is very very slow since 1 week

 Transformation on Aug 3, 2019
Internet speed is very very slow
Since 1 week. Excitel internet is just to fool the people/customers. I also recommend...
Complaint category Internet Services

Excitel — frequent disconnection

 Shashikant1692 on Aug 1, 2019
Hello,

It's been about 4 months since using excitel connection and facing disconnection issue every single...
Complaint comments  Read comments [1]Complaint category Internet Services

Excitel — poor customer service care

 Sanchit Gusain on Jul 22, 2019
Nobody is picking my call regarding my complaint . I have been tried calling the past 5 days but no answer nobody is picking...
Complaint category Broadband

Excitel — fraud company

 abhinav_vashist on Jul 17, 2019
Excitel is fraud company. They have taken 750 rs advance for fibre but now they are not installing. Also my internet is not...
Complaint category Broadband

Excitel — no internet connectivity

 jenosh mathew on Jul 12, 2019
After seeing so many consumer complaints. Not sure, how much fruitful will it be. It has been 2 months taken the connections...
Complaint comments  Read comments [1]Complaint category Broadband

Excitel Broadband — broadband service

 Subham Saurav on Jul 7, 2019
It has been more than 2 days and i did not receive any resolution for my connectivity issue. Moreover I can't even call them...
Complaint category Internet Services

Excitel — speed loss

 manish2541999 on Jul 5, 2019
My name is manish saini and my registered mobile no and email id is [protected], [protected]@gmail.com and my active complaint...
Complaint category Broadband

Excitel Broadband — internet issue complaints raised but not getting the permanent resolution

 Dilip Kumar Srikhakolla on Jul 2, 2019
We have taken the broadband connection on 01.04.2019 for 3 months as of now we faced the internenet issue approx 55 days....
Complaint category Broadband

Excitel — no connectivity no customer support no problem resolving no hearing

 Deepak Dhankaria on Jul 1, 2019
Dear excitel,

You guys are not even responding to our problems of non connectivity since last three days....
Complaint category Internet Services

Excitel Broadband — no internet connectivity from last 2 months

 sai kishore telugu on Jun 30, 2019
Hi,

Excitel broadband is one of the worst internet service providers. Internet isn't working from last 2months...
Complaint comments  Read comments [2]Complaint category Internet Services

Excitel — no connectivity from last 2 months... nobody bother about their customer

 Prabhjit Kaur on Jun 30, 2019
Hi excitel team,

Please terminate my excitel connection n refund my money as soon as possible... I am going...
Complaint category Broadband

Excitel - Internet — internet service - pathetic and disgusting

 Sanju_del on Jun 26, 2019
Inspite of paying in advance for internet service, they with their local partner - spectrum, are not willing to work & resolve...
Complaint category Broadband

Excitel — no internet from past 2 weeks

 Prana04 on Jun 16, 2019
I am using exictel’s internet and from the past two weeks i am facing issues with my internet connection. I have raised...
Complaint category Internet Services

Excitel — excitel broadband

 sidsuny on Jun 15, 2019
Hi Guys,

Excitel broadband is totally a fake company, i took a plan of 700 per month and out of 30 days i...
Complaint comments  Read comments [1]Complaint category Family & Relationships

Excitel Private Limited — not providing internet services as well as not refunding money and using abusive languages on phone

 arabhishek on Jun 14, 2019
Sir i have recharged my internet on 10 june on thier portal and after taking money my internet is not working from 2 days.
Complaint category Internet Services

Excitel — broadband internet not working

 Vikas14u on Jun 12, 2019
Hi team,

I have purchased internet service in DLF Phase 3 gurgaon at my home from excitel and paid 3 month...
Complaint category Internet Services

Excitel — 17 days and no internet connectivity nor response from team at hyderabad

 AARAHMAN81 on Jun 9, 2019
Hyderabad, Asif Nagar / Vijaynagar colony area. I renewed my service for one full year and now neither there is response nor...
Complaint category Internet Services

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