eZeeCloud Complaints & Reviews

The Hotel in Kakinada said that they have not received the payment and also denied us the 10% discount that was promised. Add to the woes they did not have rooms so kept my friend in a upgraded room and charged him for that room instead of the standard room.

I have booked Dream valley resorts in Hyderabad . One of the customer care guy called me and have taken booking through ezee cloud for which they asked me to pay half of the booking amount Rs 6500. I have paid the amount and there seems to be misunderstanding between the easy cloud and resorts folks on the availability and ezeecloud has cancelled my booking automatically without informing me. I have called both resorts and ezeecloud multiple times and they said they had non availability hence cancelled . They asked me to wait for the refund for the money whatever is paid. Its been more than 45 days and I am simply waiting for the refund and nobody bothers to respond. I have sent multiple mails to ezee cloud . Dream valley resorts have said they dont have any responsibility in this. Please somebody help me in this regard. My number is [protected] and I am from hyderabad

I have booked hotel with hotel spring valley resort website and website link took me to ezeecloud, Karnataka page for transaction. I wanted to cancel the transaction and for my surprise, nobody was picking up the call on given numbers. Nobody was responding the emails and the number from which i got a call regarding confirmation of booking, was switched off soon after the booking. I am sure these people are totally fraud and they have robbed me and eaten 7000/- for no cause. I will soon be lodging a police complaint against these people so that they will get proper legal treatment. Very disappointed with these cyber robbers.

GUYZ it is not eZeecloud it is [censored]ing Cheating cloud... Do not ever join in this [censored]ing company... they will take your orginal certificates and appoint you as a consultant employeee not as Business Development Executive... it is like a call center only... Moreover they will not pay you whatever they have offered on the day of interview. they have offered me 21, 000 rupees because i have one year experience but what i got from that [censored]ing company is 5000 ... and they said my telephone bill is 16000.. how can they take it from salary {docomo has unlimited plan for just 899}...still they deducted my 16000 rs... That CEO he is a begger he does not have money to pay salaries to employees. Now i lost my orginals from my 10th onwards. if you guys dont have any job better to go some construction job or any other job. it is 100 times better than working in Cheating Cloud. They will not provide you Computer and they will deduct telephone bills from your salary...

I was trying to book the room through Hotel web site. While booking site asked for the mob: and other info:, and i got call from an agent and representing hotel. Booked the room through online service. Today, i got a mail which says that no room available and your booking is cancelled. I asked for refund the amount. Sent many mails and given a calls to number which is mentioned in their site. No response. Details are below. Booking Reference Number:BLE[protected] Booking Date:13/06/2014 Check-in Date:21/06/2014 Booking Cancellation Date: 14/06/2014

I have booked hotel through ezeecloud. The reference no is Hotel Snow Lion booking confirmation reference no HSL[protected] [Ticket Id: S97403-T26520]. Accordingly I called up the hotel. They are saying no booking is done in my name... Is this the way you should behave with your customer... I want my back now

Do not book hotel rooms with ezeecloud hospitality ecosystem & travel solutions at jayanagar.
#181/18, anish's pride, 2nd floor, , 5th main rd, jayanagar 4 block, jayanagar, bangalore, karnataka 560011. Please pass on this to others as well. Never book hotel rooms with this agent. They commit false information and once you book the rooms with them and receive the booking confirmation you will get to know the hidden information and their cancellation policies in details. Their cancellation policy is very weird. Once you book rooms with them they will charge u admin charges of 10% of the booking amount and this information they dont share with guest before making the reservation. Admin charges are non-refundable and you will not get to know this before booking rooms with them. Once you book the room u will get to know this...Very weird, ...Even taj, oberoi, hyatt does not follow such kind of cancellation policies...The person handling the reservation are the most pathetic, unfriendly staff ((Bhavya & lambodar) .Do not book rooms with them...U will not get your money back even if have sufficient wrongly committed emails from them...U will loose your money. Beware guys and pass it to all.

Dear sir I have booked 2 night stay through hotel website online reservation portal (http://www.hotel-dollar.com/profile.html). I had paid Rs.3201/- through my ICICI net-banking and booked for 2 days. Amount has been debited from my account on 16/10/2013. Before reservation also i had a talk with hotel managed and after reservation i had talk with manager. Now manager and owner of hotel, said that they don't have a online reservation portal for online reservation. I had informed that, its available on your website. Hotel owner said that, he is running this hotel since last 8 years but he is not having any idea about online payment gateway on his hotel website. now he is denied to book a room, till the amount is not received in his account. Then, I had verified their payment gateway . It is eZeecloud Infoserves Pvt. Ltd.I had sent so many mail to credit hotel bhuj account but they are not going reply and not picking up the phone also. Since last one week, i had contacted so many time to hotel owner (Dhanjibhai- [protected]) and eZeeCloud Infoserves Pvt Ltd ( ph - Phone: +[protected] | E-mail: [protected]@ezeecloud.com) but both are not replying. Please find enclosed my booking confirmation report, even though the owner of the hotel (Dhanjibhai- [protected]) denied to book a room and payment gateway of eZeeCloud Infoserves Pvt Ltd not giving any reply. Bangalore - Head Office eZeeCloud Infoserves Pvt Ltd #181/18, Anish's Pride, 2nd Floor, 5th Main, 4th Block, Jayanagar, Bangalore - 560011 Karnataka, India Looking for to hear from you sir. Rakesh [protected] [protected]

1) Salary paid is less than the salary breakup(You never know how much you get).
2) They never open PF accounts but deduct from you.
3) Harass the employees even on sundays.
4) Incentives forget this,you never get.

CEO--Rajesh Kotta.Big cheater
Manager --Murali -- Dumb manager.

This company sucks.Please be aware before joining.

Friends
The ezeecloud company please doesn’t join this fraud company in India I have worked in this company for 7th Month. The company is located in Bangalore.
The CEO will call for Interview and he will tell to work for 2 years with employment agreement with taking of original certificate.
CEO will not pay any salary for first 3 to 4 months we have to work more than 10 hrs in day and also he assign the work after 8 PM and he will tell complete the work and go, next day we should be within time. After 3 to 4 months he calls for meetings who have joined newly before 3 month and tells your work fine and I will hike the salary.
But he never paid for 3 to 4 months salary how he can pay hike. After that he will give additional work with regular and it will be over loaded to employee he adds extra work in other way work is over you may leave.
One employee work for 5 month without salary they will pay Rs.2000 to 3000 after 3 months as bonus.
He never bother about employee he want only work if employee work more hours is good for him.
One employee is leaving that company. He will never pay any salary, EPF and ESI for any employees who have worked for ezeecloud.
Marketing executive he tells that we will pay Rs.20000 and retention bonus Rs.2000 + EPF +ESI which Includes in Rs20000 and there will be incentives pay if you perform and business is good from your side. If you work for 2 years it will be retention bonus Rs.48000.
Still one Marketing executives has not taken the retention bonus in ezeecloud. Before that he will remove from ezeecloud because he has to pay retention bonus Rs.48000 for marketing executive that why. If marketing executive ask for retention bonus he will tell that you have not complete 2 years if you complete also he will never pay the retention bonus and he will tell that you have not achieved target in certain period and I have paid free salary for 2 to 3 months.
He will delay salary for marketing executive and he will pays 50% or 25% salary if we have not enter DR we will considered as absent or not worked.
If CEO decided to remove any one, he will start to scold in front your colleague and others and he will given work more and unnecessary work also. After 8 PM he will calls for meeting he tells that work not happened and this work not happened. If you’re not interested you may leave and put the paper I have loft of employee still there are waiting to work for my company. If we take leave he calls next day, he will give more work for 2 days duration time.
In ezeecloud if we work only experiences about CEO not work. He is a Big liar tells One Billion dollar company he never pay salary properly how can be One Billion dollar company. He had fraud more than 200 employees, Vendor and Client also more.

Sir,

Sub:Non refund of amount payed for hotel accommodation

Ref:Kumaria Presidency booking confirmation reference no HKP[protected] dtd16.08.2012

It is confirmed and agreed by ezeecloud services to provide refunded amount via confirmation email.
again one email has come that we have disbursed your refund amount,but till date we have not received any amount or feedback.


Kindly request you to look in the matter.

Regards,
Uma Rajput

I have booked 4 days lodging thru Ezee Cloud over internet in Darjeeling. Details No:Hotel Broadway booking confirmation reference noBRO[protected]
The representative of Ezee Cloud called up over phone from the no: :[protected] & informed that the booking is not confirmed as Rooms not available at broadway hotel. I asked for refund. Strangely they have refunded 92 % of the amount, telling that rest are service charge hence its forfeited.
Now the booking cannot be confirmed due to Ezee Cloud Booking fault as they have advertised for some service which they cannot deliver. This is a clear case o[censored]nfair trade practices. Now when i asked for full refund they stopped responding to the mails.

Booking Confirmation Mail Ref No: VIP[protected]
Booked Date: 04/05/2012

Dear kumar Salil ,
Thank You for booking your accommodation with Hotel O2 VIP.
We value your business and look forward to assist you again.
Please take a moment to review your itinerary and booking details below.
Please carry a print out of this e-mail and present it at the hotel during check-in.
This e-mail is a confirmation voucher for your booking.
We wish you a pleasant stay.

Thanking You,
Hotel O2 VIP.


This is the hotel confirmation.
The hotel is not ready to provide any room. beacause of this my boss faced so many problems, the hotel authority is not behaving properly

Reservation Details
Check-In: 08/05/2012 Check-Out: 09/05/2012 Room(s): 2 Night(s): 1 Guest(s): 2
Room type: Deluxe Single AC Room
• Room 1: Adult(s): 1, Children: 0
• Room 2: Adult(s): 1, Children: 0

Guest Details:
Guest Name:kumar Salil
P4/702, Magarpatta, pune, India, 411029
varsha.[protected]@vanderlande.com
Phone# : 91 - [protected]

Hotel Details:
VIP Road, Ramakrishna Pallay, Kaikhali, Kolkata, Kolkata, West Bengal, India, Pin-700052
[protected]@loharukahotels.com
Phone# : Ph- +[protected]
Check-In/Check-Out Time: 12:00 / 12:00

Additional Booking Details
Inclusions
Digital Locker at every room, In room Tea / Coffee maker, Breakfast, Wireless Internet Room

Charges Summary (All charges are inclusive of taxes and surcharges)
Lodging INR 9,197.70


Grand Total INR 9,197.70
Amount (Paid online) INR 9,197.70
Balance (Paid during check-in) INR 0.00

T and C / Cancellation Policy
• Cancellation Policy
o If cancellation would happen 24hrs before from the check in date, then 50% of the total amount will be adjustable within two months
o If cancellation done before 48hrs check in date, then 100% of the total amount will be adjustable within two months.
o 100% of the booking amount will be deduducted if cancellation done within 24 hours of standard checkin time
• No Show Policy
o 100% of booking amount will be deducted.
• eZeeCloud T&C - Bookings
o You ( The Primary Guest) should be 18years of age or above to check-in at the property
o You must be able to enter into a legally binding contract and be either 18years or above age to make a booking
o eZeeCloud InfoServes Pvt Ltd is contracted and authorized by accommodation provider (named and addressed on the bottom of booking page) including its employees and agents (We/Us/Our) to resell their accommodation inventory to guests (You or the Legal Entity representing you).
o These Booking Terms apply to the accommodation provided by the business named and addressed on the bottom of booking page and the person or legal entity making the Booking. These Booking Terms are governed by Indian penal code and You agree to submit to the exclusive jurisdiction of the courts (and appellate courts) exercising jurisdiction in Bengaluru (Karnataka) for any proceedings in connection with these Bookings except where We agree in writing for other terms. By making a Booking You automatically agree to accept these Booking Terms.
o Bookings made are legally binding contract between You (or Legal entity representing you) and Us (eZeeCloud InfoServes Pvt Ltd) and it comes into effect when We accept and confirm reservation from You. and after receiving either full/part payment/non refundable deposit of the total price quoted. Bookings must be paid for using an acceptable and valid credit/debit card or net banking. When a Booking is confirmed, a reservation number is given. This number must be retained for access to the Booking details if cancellation or amendment is necessary.
o In the rare unforeseen circumstances if we cannot deliver Your requested accommodation - You will be offered alternate accommodation or a full refund
o We reserve the right to terminate/cancel/withhold Your Booking immediately without being liable for any refund or compensation where You engage in unacceptable behavior that causes a disturbance or nuisance to other guests.
• eZeeCloud T&C - Payments
o eZeeCloud InfoServes Pvt Ltd is reselling accommodation and other value added services (if applicable) online to you. Hereby You authorize eZeeCloud InfoServes Pvt Ltd to charge your card/bank account an amount as shown on your booking.
o Your credit card details will be processed by our 128 bit Secured Payment Gateway. You can pay with Mastercard, Visa, Diners, Debit Cards or Net Banking.
o Your Credit card will be charged as 'eZeeCloud InfoServes Pvt Ltd'
o Your card will be charged in Indian Rupees. In case your card is not denominated in Indian Rupees your bank may convert Indian Rupees into the currency of the card at their own exchange rate before posting charges to your credit card.We cannot be held liable if your bank/financial institution levy any charges for currency conversion
• eZeeCloud T&C - Booking Cancellations and Refunds
o Any Cancellation or amendments in the booking at any time before Check-in must be dealt with us by calling at +[protected] or sending e-mail to [protected]@ezeecloud.com
o Booking amount you pay also includes 4% booking administration charges which are Non-Refundable in any case
o Before 48 hours of check-in, any refund of booking amount in case of cancellation will be processed by eZeeCloud InfoServes Pvt Ltd.
o All refunds will be strictly made to same credit card or bank account which was used to pay for booking
o Any Stay Reduction or enhancement after check-in at the Property must be dealt directly with accommodation provider. Any refund in this case will be processed by accommodation provider.
o eZeeCloud InfoServes may take up to 14 working days to process refunds for bookings cancelled following the process above. Your bank may debit its own separate charges from refunds made to your credit card or bank account
• eZeeCloud T & C - General
o The kids tariff applies only to children up to 12 years of age.Children above 12 years are charged adult rates. Kids under the age of 5, sharing a bed with their parents in the same room, are normally not charged but should be confirmed with the accommodation provider. Hotel/Property may levy a meal supplement charge for children
o You are required to carry your valid Photo I.D proof with permanent address i.e. (Voter ID, Driving License or Passport) at the time of Check in.You may also be required to mention your current residential address at the time of check in if it is different from your address as mentioned on the document provided, along with a land-line telephone number.If you are a Foreign Nationals then you are required to carry your valid Passport and a valid India Visa therein at the time of check in.
• eZeeCloud T&C - Liability
o Our total liability to You is limited to the price of the Booking and to the fullest extent permitted by law all warranties are excluded and in no circumstances will We be responsible for any indirect or other damages not described above
o You are responsible for any damage or loss caused to Us or Our property by Your act, omission, default or neglect and You agree to indemnify Us and to pay Us on demand the amount reasonably required to make good or remedy any such damage or loss

Our Websites:www.ezeecloud.com, www.hd-360.com, www.packago.com,www.hoteldealtonight.in, www.ezeeapartments.com, www.travelcorp360.com, www.ezeelinkonline.com, www.cogitate.co.in

This e-mail has been sent from an automated system. PLEASE DO NOT REPLY.

Yes friends it is true.The company will hire marketing guys and promise to pay above 25000 pm.They will provide some 1-2 days training and send to field.They will ask for some target which varies week by week.The top management will decide which will be an impossible target.They will ask to send daily report in 15-20 minutes interval for the 12 hrs.They will work on weekends too without any extra payment.After 30 hard working days they will remove 90 % of new joinee.Who ever survives in company they will deduct 70-80% of amount and pay only 5-6 thousand.They will keep on soughing everyday, harass u mentally and physically.Please friends beware of this company and don't join in this company.

For developers and testers they will ask u to work free of cost with an agreement of 2-3 years.The timing(9-7) is very strict and the CEO will tell u to work after 7 also.He will be happy if you work till late night.He will not increase salary after 1-2 years.He will pay only 4-5 K after 1 year.If you ask for more payment he will assign you some work which you can never do.He will keep on shouting till you leave the company.

Add on to this there is a facility manager who thinks he is the boss of company.He will do/tell whatever he wants.He is the spy of the company who will pass all the information to CEO, whatever you discuss about company.He will act as your good friend for some time, then he will show his original image.95 % of employees left the company.Now they are recruiting testers.Please dont join in the company as you will face all this i[censored] join.

Ex-employee and a well wisher

Hi

As a friend i am giving suggestion to the marketing people better dont join this company as they will not pay proper salary to you.They will mention in offer letter that they will pay more than 20K to you but they will pay only 5k that to you will get this salary in month end.As it same for the technical department....................

This company is number one fraud company in India which is situated in bangalore they will cheat the marketing people that they will pay 20K and they not even pay 6K how can a marketing person or BDE can survive with this salary with his expense what he will get while he is in field.Same with Technical department they will not pay salary to the software people they have to wprk freely for more than one year with bond of more than 2 Years.

BETTER DONT JOIN THIS COMPANY...............