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Faber Complaints & Reviews

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Last updated Jun 13, 2024
Complaints 777
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Faber reviews & complaints page 4

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B
Badakali
from Bagalkot, Karnataka
Mar 15, 2023
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Poor service at Bagalkot, karnataka India

Address: Bagalkot India

I got installed Faber 4 Stove hob and Faber chimney at my house in 2017 after making detailed enquiries about availability of local service. The first 2-3 years was hassle free. But its been awful since 2 years. The last complaint in 2022 for my hob issue, i had to lodge multiple complaints at their toll free number only to b told every time that they are going to attend on priority basis and bla bla bla…. There is no senior executive you...
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S
Subrata Bakshi
Mar 12, 2023
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Three burner gas cooktop

Address: Newtown,Kolkata

The worst experience with this company gas oven. 13/12/22 we purchased a cooktop with 3 burner, till today, this is the 4th time fire came out from 3 rd burner knob. We called service centre, and the service mechanics came last three times.
Still today same thing happened.
Its our luck we are alive but its a horrible experience and we are frightened. Stop selling these kind of low quality, damaged product....
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D
Deepikavs
from Hyderabad, Telangana
Mar 4, 2023
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Complaining about four burner stove repair

Hi team, I got my faber hob 4 burner repaired (bought in sept 2021) yesterday as one of the burners wasn’t working. Gas wasn’t passing through. The guy said he had to change something in each burner and has billed me 8500/-. I was told I’ll get the receipt on WhatsApp but never received any. When I called toll free number I was told that I was cheated. I had called the same toll free number to request service and was assigned a guy....
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I bought my chimney in September 2022 and started using it from mid October. Right from the beginning there is a problem of oil dripping from the left side of the oil collector. It happens every day. After repeated calls to the service centre and subsequent visits by the service employee there is still no solution. Also, getting hold of the local service centre is an effort in itself because they rarely pick up the phone. Even when they do...
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V
vkekka20
from Pune, Maharashtra
Feb 17, 2023
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FABER HOB IMPERIA 905 BRB CI BK(220779) model hob burner stove

Address: HIG-20 , SECTOR - K MP HOUSING BOARD AYODHYA NAGAR BHOPAL,GULMOHAR ROAD, NEAR ISRO MP 462041

I have purchased FABER HOB IMPERIA 905 BRB CI BK(220779) model hob burner stove Serial number ZC[protected] from Croma Bhopal on 13/01/2022 .
I have lodged a service request for replacement on 26/12/2022 of its top glass as it was broken .
After that, the service representative of Faber Mr Zaheer ( phone [protected]) visited my residence and gave the report to Faber office but even after passage of nearly one month my defective...
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N
Nagendraprasadps
from Bengaluru, Karnataka
Feb 16, 2023
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AMC was made 6 months back. No even one visit as of today.

Address: Malleshwaram, Bengaluru

I had purchased Faber Gas Stove(HOB) on 27th August 2022. I had signed an AMC on the same day. They said they will come every 3 months for checkup. In spite of my calls they did not come as of now. I complained into company number too. Not sure what can be done....
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R
Rohithh
from KURNOOL, Andhra Pradesh
Feb 15, 2023
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Chimney ebill

I need a bill copy of my chimney registered with mobile number:[protected]...
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G
goutam026
from Bankura, West Bengal
Feb 11, 2023
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Pathetic Service and product

Address: BDR Road,Cinema Gora, Ward No-5 , Bankura-722101APU Agency

Pathetic Service and product from Faber Hobs. The flame of the Hobs not working Since after 4-5 months..
Service is also pathetic as it does not provide us any solutions, only gives reply that It needs to be replaced...
The price of 3 Flames is also very high, Rs.8, 500/-..
The maintenance Cost is more than Rs.10, 000/- per year for Faber Hobs..
It's cheating us...
Best to replace it with normal Gas oven...
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I bought Faber Gas Stove 4 Burner Power 4BB Bk Black (Serial No.S[protected] on 12th April 2021 in Viveks Mylapore, Chennai. Recently we noticed a crack in the Glass top and while using the stove, the crack in the glass top began to increase. The glass top became brittle and small pieces of glass began to drop. When we checked with Viveks, they had asked me to contact Faber customer care. So we have booked a service appointment to fix the...
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I had bought Faber Gas Stove 4 Burner Power 4BB Bk Black (Serial No.S[protected] on 12th April 2021 in Viveks Mylapore, Chennai. Recently we noticed a crack in the Glass top and while using the stove, the crack in the glass top began to increase. The glass top became brittle and small pieces of glass began drop. When we checked with Viveks, they had asked me to contact Faber customer care. So we have booked a service appointment to fix...
+2 photos
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D
Dimble
from Thrissur, Kerala
Jan 30, 2023
Jun 26, 2024
This thread was updated on Jun 26, 2024
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Poor support from Faber under Warranty product

Address: Thattil Iyyu House, PO Thalore, Thrissur-680306, Kerala

I was opened a complaint ( COC[protected] ) on 31st Dec 2022 against warrant stove, Glass top was blasted without any action, faber service team was visited at my home and informed me that its required to replace glass top, case & burner. Glass top & case was replaced on 3 weeks before but burner not yet replaced. I have contacted local faber service team & regional faber team but no response. Now one of Faber Executive (Bini Bhasker) is saying...
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B
bhuvan munnA
from Bengaluru, Karnataka
Jan 24, 2023
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Faber service issue

Address: #4320 62nd cross 1st stage kumar swamy Layout bangalore 560078

Hi,

We had purchased a Faber chimney in a nearby franke store 9 month's back, and im very upset and disappointed to say this that the chimney is not working properly since the first month, I have contacted the customer care and raised the issue but the technician who came in at first told us that there is no problem and somehow made it work for temporary and closed the call, then we again raised the issue recently and the...
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The glass cover of stove was randomly broken one day. The service guys from kottayam, kerala came, verified the documents and went back saying they'll replace it. Since then its been 1.5 months and no response has been received. They are trying to now generate new service code with another code to obfuscate the delay in the first registration.

Code. COC[protected]...
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C
condy
from Gurgaon Rural, Haryana
Jan 17, 2023
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Chimney service issue

On 11/1/2023 registered a complaint for service of a high end Faber chimney vide DEL[protected], happy code 942.Franke Faber India Pvt Ltd. Mechanic visited 13/1 but said he wasn’t technically qualified to service it. Now a week since complaint a simple service query is not attended to ....
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S
Shikha Walia
Jan 17, 2023
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Cooktop utopia 604

Address: Flat No. 1106, Tower T1,, RPS Savana, Sector -88,
Website: www.faber.com

I register a complaint on 5 Jan regarding my cooktop. But till date the service center does not solve the issue the person name Dinesh phone number [protected] said your part is coming and we change today 17 Jan, but not picking up my phone. On 5 Jan I register the complaint by my registered mobile number [protected], the executive said we order your part it will take 10 days to come. On 12 Jan I called him he said he check in the office and...
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G
ggghhhyyy
from Maddur, Karnataka
Dec 31, 2022
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Ro Water filter

Address: maddur town, mandya district, karnataka pin 571428

Ro water filter not working from 3 days...
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Been to Faber and enquired about chimney they suggest some model … but not available at the shop so they said it should come from Bangalore .. they took advance of 5000 and said tomo morning sharp by 11 they will fix the chimney… but when I called they said afternoon, later afternoon when I called they said evening, later evening I called they said 30 mins 15 mins all these reasons … finally they didn’t fix chimney and called so many...
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J
Joshua08
from Chennai, Tamil Nadu
Dec 13, 2022
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Chimney cleaning made my chimney grill go brown

We had asked for a regular chimney cleaning, we had done the cleaning before and the last time they did it, they did it well but this time when they came for cleaning they used harsh chemicals without diluting it (last time they came they had diluted it) which completely made the chimney grill and the sink in which they cleaned go brown but then they were also very arrogant and wanted to leave it incomplete without even cleaning it and at...
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H
Hirdesh_ Kumar
from Bengaluru, Karnataka
Dec 12, 2022
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Non attending of broken glass top Faber HOB Cooktop Jumbo 4BB SS purchased on 31.05.2022

Address: FABER, PUNE
Website: FABERINDIA.COM

I bought a 4 Faber HOB Cooktop Jumbo 4BB SS in May 22 from Croma in Bengaluru thinking it to be a good company. But to my utter dismay, the glass of the cook top broke on 22/10/22.

I raised complaint and also spoke to Customer Care every week. I was given update from Customer Care that glass top has been despatched/being despatched and it will be replaced within a week which they are bluffing.

My fingers get...
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Address: EMMANUEL MEADOWS D-BLOCK SECOND FLOOR,FLAT NO.201, KAMMASANDRA VILLAGE ROAD, NEAR ALVA POULTRY, E-CITY-PHASE-11.

We have purchased new water purifier from Faber India. It is not working properly from one month of installation. It is under warranty period, i booked service complaint Log the issue through customer care on 5th Nov'22.Till there is no response on service and i have called multiple times to customer care but there is no proper response from Faber side. Please do needful on that matter.

Service complaint Number :BAN[protected]...
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