Faber Complaints & Reviews

I, Dr Geetika, am very saddened to complaint that your service provider from Jalandhar does not cater the clients properly at all. I got my hobb n chimney serviced a fortnight back, got my yearly insurance renewed but started getting some complaints immediately after the service which was conveyed to the mechanic. He assured me to visit the place after a week as I live in the periphery of Jalandhar but it’s more than 15days today. Yesterday...

I purchased a Faber Hob from Flipkart. It had issues with auto-ignition from day 1. I lodged complaint and after much delay the technician visited (2-3 weeks after I lodged complaint). In total 3 technicians visited and the last person identified that switch needs to be replaced and he said that he will mark the complaint as "NOT COMPLETED". But on enquiry I found that the complaint was marked as "RESOLVED". Then, I raised a new complaint...

I purchased a Faber Hob from Flipkart. It had issues with auto-ignition from day 1. I lodged complaint and after much delay the technician visited (2-3 weeks after I lodged complaint). In total 3 technicians visited and the last person identified that switch needs to be replaced and he said that he will mark the complaint as "NOT COMPLETED". But on enquiry I found that the complaint was marked as "RESOLVED". Then, I raised a new complaint...

I had purchased isola chimney from ur dealer in karnal. I called customer care executive on 1/09/2022 for installation. They registered my request and told me that service charges for installation are 800 rs for any type of chimney. But technician who visited on Thursday demanded for 1600 service charges and 1000 rs extra for material for isola chimney . I called on toll free no again to confirm charges but agin they said to pay 600 installation...

Dear Sir,

Chimney Flap is kept Open.

I have purchased the Chimney in Jan 2022. Installation done in April 2022. First time problem occurred in June 2022. Second time problem occurred in July 2022. Yet the problem not resolved. I think they are waiting for warranty to be get lapsed.

Brief of Case.

Mr. Akash Shinde Mobile No. [protected] asked me to call for a technician to visit...

Hi team,

I had purchased a 3l insta water heater from vasanth and co, shollinganallur, Chennai on the 18 - Aug - 22, where i paid INR 3, 300. The installation happened 2 days later after multiple follow ups with your team on 20th Aug 2022 by your technician where i paid rs1200 for installation charges, pipes valve.

On 24 Aug 2022 evening the valve started leaking and 25 aug 2022 at 11: 38 Am i raised a complaint...

I purchased a Hob from Croma of Faber.
From day one out of four burners, one was not working.
Presently only one is working. I made a complaint to their service centre on 23.08.22.
Yesterday I gave a reminder, today also.
They gave the no of the service center owner AR India, [protected] which is switched off....

I ordered a Faber chimney from Amazon because of the features and reasonable price. But, I do not understand why there is no duct pipe included in the chimney delivered, why do I have to purchase it separately. I am okay to pay the installation charges but a duct pipe is an attachment that allows the chimney to function. Why should I buy it separately? It is as equivalent to apple selling mobile phones without chargers.
Do you guys...

We had purchased a cooktop from Fiber Company on[protected].Which suddenly exploded while cooking today. We made complaints to Fiber Customer Care, but I did not get any action from them....

I bought four burner autonatic stove.. One of the burner is not working.. if I try to open one burner all the three burners getting noice.....

By my bad luck, I purchased two Faber products in October 2021 for my new home. Products are Hood Zenith FL SC AC BK 90 - and HOB Nexus IND HT783-CRS BR CI -
These products were installed in the first week of march 2022 by a Faber technician as your team instructed to validate the warranty and I paid for your technician visit. We start using the product on 31 MArch 2022 after the housewarming.
Within a week both products did...

Water is not heating full capacity...

Aber customer care,

I am one of the most unhappy Faber customer. I have purchased Faber inbuild 4 burner stove. There is burner issue facing for last 4 months. One service engineer came asked invoice which got missed and than I called him many time to do service which I pay and than no response from local service.

After I have logged again with Faber and ticket number The following complaint numbers are pending...

Raised complaint 19 days back. Still issue is not resolved. Done multiple follow ups. As I faced issues with them, I would like to suggest that please don't buy any Faber products....

There was a small blast under the hop due to LPG gas accumalation.
The problem was with the inlet connection from LPG cylinder to hop.
Thank fully the blast didn't reach the gas cylinder and also nobody was hurt.
There was damage to our woodwork in this process .
We filed a complaint and no official came from Faber company to review the situation for two days.
After two days, one service person reluctantly...

Chimney model: Faber Hood Zenith FL SC AC BK[protected]
with Serial No: D[protected]
Invoice No:
Date: 07/02/2022

Installation Date: 5/4/2022

Was opened and installed by the technician

Oil collection tray found damaged. Reported in Completion Form.

NO ACTION

Complained again with Local Service Center on: 3/7/2022

NO RESOLUTIONbr...

Not getting customer support for repairing a faulty electric oven. It was attended by the local service provider several times, but need the heating coil to be replaced.
Local service centre expressed their inability to get new coils as this model is now out of manufacture. Faber brought new model ovens and the coils are not available anywhere.
The issue is already intimated to Faber customer care but nothing is happening.br...

Dear Sir/Madam,

Faber Chimney - Hood Topaz 3D T2S2 BK PB LTW 60
Installed : SKY Enterprises on 26th Sep 2018
Started making weird noises and stops sometimes : May 2022
Service requested : May 2022
Service attended by VIGNESH ENTERPRISES : July 1st 2022
Service report : Motor not working
Technician visit : VIGNESH ENTERPRISES : Aug 2nd 2022

Technician refuses to install...

Don't buy Faber products..!!!

I wish to complain about my Faber cooktop Onyx 3BB BK CI that I purchased on 24 July 2021 at Kohinoor Lifestyle Kandivali West Mumbai - 400067

I am complaining because your product is not good and poor quality. Only 11 months we have used and now the cooktop condition looks very bad. I have not used this cooktop in a way that would cause any damage. To resolve this problem I would...

There is a part in chimney that is kept hanging . After 8-10 days a person came and still the problem persists . Worst service ever!...