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Faber Complaints & Reviews

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Last updated Jun 13, 2024
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Faber reviews & complaints page 2

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S
swati bhide
Dec 2, 2023
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Faber chimney services are terrrrrible

Address: Pune

Your Pune service is terrible. I had a faber service consultant come and clean and repair my chimney on 1st of October. He said he also changed the motor and gave me a 2 years service warranty of 5800. In a month, the chimney stopped working and I am chasing the service provider for last one month. After 10 calls, he finally came, took out the chimney and never came back. I have called many many times after that but now he only disconnects...
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S
Shiv_7k
Nov 24, 2023
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chimney glass broken and prone to accident

Address: D7-76, Aravali Heights Sector 24, Dharuhera(Haryana)-123106 (9813540408)

On 10th Nov-23 Glass Broken accident happened with heavy noise in my Kitchen all of sudden. Luckly My wife & kids were not exact near to chimney otherwise it may cause big harm to them. It's really a big failure & a lot of our kitchen material we had to throw away because of glass particle inside.
That time I have already complaint online with ref no. DEL[protected]. Now after my follow up of 10-12 days, your representative trying to...
+4 photos
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V
from Visakhapatnam, Andhra Pradesh
Nov 21, 2023
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Faber dishwasher complaint

I had given complaint VIJ[protected] one month back for Faber dishwasher which is under warranty but the technician attended after 15 days by calling number of times to customer care.and told breather complaint and will not cover under warranty and the spare is not replaced till to-date completed one month.very very poor service We had faced till now...
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R
rohitldh
from Kaithal, Haryana
Nov 18, 2023
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Defective chimney

Address: Ludhiana

I have purchased new chimney of Faber company from Croma store in chandigarh . After one week of installation, motion and touch sensors are not working . I have called many times to customer care and one day their engineer visited to check issue . But he was unable to resolve and said we need to change card for sensors. But 15 days have passed, he did not came to change card and not picking calls also. gain I have called Faber customer care...
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S
Sanjay_test
from Udaipura, Madhya Pradesh
Nov 5, 2023
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Not getting after sales support for Faber chimney

Address: Bedwas udaipur

Hello Team,
I have raised concern of frequently restarting Faber chimney even power off from panel.. case reported to Faber support team but they denied to provide service even product is under warranty.
Now asking me to pay in advance to replace PCB faulty part in chimney
I have escalated this issue with them but no luck.
I would like to file a case in consumer court.

Please fix this ASAP
br...
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S
sanjeev1974
from Noida, Uttar Pradesh
Nov 4, 2023
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Eurodomo 60 cm 1350 m3/hr angular Kitchen Chimney

Address: B98/201,Marigold,Lane 15 , Ashadeep green acres, Neemrana, Rajasthan .

I purchased Eurodomo chimney on 30/12/21 which has manufacturer warranty of one year and additionally i purchased your one assist warranty for one more year. Our chimney flap one side came down hanging while in operation today.I mailed to One assist on 2nd Nov and yet to get any reply.I tried their app but my product is not activated in their app.But they mentioned in my amazon messgae(attached) that it will automatically get activated within...
+6 photos
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P
petcox
from Noida, Uttar Pradesh
Oct 21, 2023
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Complaint regarding water heater of 3 Liters

Address: Noida

Dear Sir/ Madam
I have purchased water heater of Faber company of 3 Liters from the Keshav Tiles situated at B-39, Sector-9, Noida. The same was delivered on 26.09.2023 to my address Flat No.1201, Tower-2, ACE DIVINO Noida Extention.
The product was delivered by the Company was damaged and having manufacturing defect & I have not used your product on a single day. I have already lodged a complaint to replace the same & also...
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Srinivas Mc
from Bengaluru, Karnataka
Oct 18, 2023
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Geyser not working 1

Address: jigani

Dear Sir/Madam

for the past 3 months geyser not working and tried to reach Faber customer care for resove but they are miss guided by technical eng and now its not working and no one is attending .

Please look into this and waiting for the solution

Thanks
Srinivas...
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S
Srinivas Mc
from Bengaluru, Karnataka
Oct 18, 2023
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Geyser not working

Address: Jigani

Raised the complaint to Customer Service but no response from the people. complaint no : BLR[protected]...
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P
Purushottam savadatti
Oct 16, 2023
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Faulty water purifier

Brought Faber water purifier in September 2023 and till today 16th oct i am trying to reach Faber no one is responding .

its became mantle tension because of these guys . crap company i will never recommend any products...
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H
Halbert
from Pathanamthitta, Kerala
Oct 15, 2023
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Faber 3 burner

Address: Pathanamthitta, Kerala

Good Day
We brought the 3 burner Faber stove from Pathanthitta 2 months ago cost of 25000.
since then we have issue with the stove. Customer care change the big burner due to issue. Also we reported about the Nob which is made of steel and it's getting hot while cooking, we can't even touch the Nobe after cooking we have to use cloth to hold the Nobe. Customer care said they can't change the Nobe Even though it has warranty....
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Hi
I wrote this email 9 days back, got no response on email. We were still calling them through toll free number and 2 days back a person came, told that he will be back in 2 days and replace a part of it. He is not picking our calls and we are back to where we started.
The email was :

"Dear FABER Customer Service,

I am writing to express my deep dissatisfaction and frustration with the service...
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S
Oct 12, 2023
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Faber HCT 753- SR

Address: Franki faber

I have been calling Faber from 25th of September to change my Hob, and burner . I must’ve called almost 50 times to the customer care and my issue is still pending.
No one is ready to respond properly. The second complaint again I registered was on 2nd of October.it’s been 16 days they are fooling me around. They gave me me contact number of some senior person.
Those people blocked me. Every time now when I called them,...
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N
NithinD1903
Oct 2, 2023
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Why don't you care customer?

My order have been received a week back but not installed till now. Too poor service. Call me at the earliest for details...
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My extreme dissatisfaction with the service I have received from Faber India in relation to my recently purchased chimney, model [(Hood Venice in HC SC FL LG 90, Touch &
Gesture Control, Light Grey] & Serial no-(B0BTYHXSZ7), which I bought approximately one month ago. I have encountered a persistent and unresolved issue of oil leakage from the chimney, which has caused considerable inconvenience and frustration.
This leakage...
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C
csdein
from Kolkata, West Bengal
Sep 6, 2023
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Chimney Hood Peepy Plus

Address: Faber India, Mumbai

I purchased Chimney Model Hood Peepy Plus BK LTW 45 and Installed on 20.01.2018. The chimney was working fine. On 09.07.2023 the chimney filter got broken due to ageing. request was given and your M/s AVON Marketing Enterprise at Kolkata given authority to replace the same. But till date no actions have been taken. The matter was referred to Mr Somnath Ganguly Regional Manager who is also unable to resolve the issue.
If the spares...
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D
deepeshkumarsingh
Sep 4, 2023
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Complaint about the Charges of Pipes of Chimney

Address: E301 , Umang winter hills , Sector 77 , gurgaon

I had asked for the installation from Faber, the engineer came and charges me 1500 for 1st pipe and 1200 for the 2nd pipe, although the 2nd pipe was only 20% used, he said that company will charge full.
I am not sure why Faber is looting customers when the pipe is not used full then also he has to pay the full price...
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A
Akhil K Vijayan
from Ernakulam, Kerala
Sep 4, 2023
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Delayed installation

Address: Karuvelil House, Monappilly Kara, Puthencruz P.O, Ernakulam, Kerala

I am writing to express my deep dissatisfaction with the delay in the installation of the chimney that I purchased from Flipkart. My order number is OD[protected], and the installation was scheduled to be completed by Sept 30, as per the terms and conditions outlined during the sale.

Unfortunately, it has now been two weeks since my purchase, and the chimney is still not installed in my kitchen. This delay has not only...
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B
bipinfaber
from Sultanpur, Uttar Pradesh
Aug 31, 2023
Sep 5, 2023
This thread was updated on Sep 5, 2023
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Chimney of faber

Address: Sultanpur, Uttar Pradesh - 228001

I buy Faber chimney and there is suction issue with chimney I made complaint for this on 16 Aug 2023 they said technician will visit with in 48 hrs today is 31st Aug 2023 nobody came for resolution I have chimney of 30000 INR also have hobb of 30000 INR but there is zero support from Faber customer care. I live in Sultanpur Uttar Pradesh PIN code - 228001 there don’t do like this with customer, customer is god for you. But now a days company...
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U
upendar@1986
from Hyderabad, Telangana
Aug 29, 2023
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Worst Serviece from faber India-Replacing of BURNERS which are under warranty

This has reference to My Complaint No.HYD[protected] which was registered at faber customer support in the month of JUNE-2023 against replacing Burners (which are in warranty period) of FABER SUPREME PLUS COOKTOP AUTO IGNITION STOVE. Further, I remained continuosly to the Customer support team of Faber India, I called several times to the concerned Dealer of Faber Mr.Balu (mobile no.[protected]) and also discussed with concerned zonal manager...
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