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Faber Complaints & Reviews

www.faberspa.co.in
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Updated: Jul 1, 2026
Complaints 798
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Faber reviews & complaints page 2

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S
Shiv_7k
Nov 24, 2023
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chimney glass broken and prone to accident

Address: D7-76, Aravali Heights Sector 24, Dharuhera(Haryana)-123106 (9813540408)

On 10th Nov-23 Glass Broken accident happened with heavy noise in my Kitchen all of sudden. Luckly My wife & kids were not exact near to chimney otherwise it may cause big harm to them. It's really a big failure & a lot of our kitchen material we had to throw away because of glass particle inside.
That time I have already complaint online with ref no. DEL[protected]. Now after my follow up of 10-12 days, your representative trying to...
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U
upendar@1986
from Hyderabad, Telangana
Aug 29, 2023
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Worst Serviece from faber India-Replacing of BURNERS which are under warranty

This has reference to My Complaint No.HYD[protected] which was registered at faber customer support in the month of JUNE-2023 against replacing Burners (which are in warranty period) of FABER SUPREME PLUS COOKTOP AUTO IGNITION STOVE. Further, I remained continuosly to the Customer support team of Faber India, I called several times to the concerned Dealer of Faber Mr.Balu (mobile no.[protected]) and also discussed with concerned zonal manager...
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A
Akhila Shashidhar
Jul 19, 2023
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Faber Chimney Blast - A Dangerous Hazard with No Customer Support

I am deeply disappointed and alarmed by the recent incident involving my Faber Chimney. Just two days after the warranty expired, the chimney malfunctioned catastrophically, causing an explosion-like blast, and shattering glass pieces all over my kitchen floor. This horrifying experience has left my family and me in a state of shock and disbelief.

We had purchased the Faber Chimney with high hopes of improving our kitchen environment....
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D
Dimble
from Thrissur, Kerala
Jan 30, 2023
Jun 26, 2024
This thread was updated on Jun 26, 2024
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Poor support from Faber under Warranty product

Address: Thattil Iyyu House, PO Thalore, Thrissur-680306, Kerala

I was opened a complaint ( COC[protected] ) on 31st Dec 2022 against warrant stove, Glass top was blasted without any action, faber service team was visited at my home and informed me that its required to replace glass top, case & burner. Glass top & case was replaced on 3 weeks before but burner not yet replaced. I have contacted local faber service team & regional faber team but no response. Now one of Faber Executive (Bini Bhasker) is saying...
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C
condy
from Gurgaon Rural, Haryana
Jan 17, 2023
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Chimney service issue

On 11/1/2023 registered a complaint for service of a high end Faber chimney vide DEL[protected], happy code 942.Franke Faber India Pvt Ltd. Mechanic visited 13/1 but said he wasn’t technically qualified to service it. Now a week since complaint a simple service query is not attended to ....
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S
Saipradeep vangala
from Bengaluru, Karnataka
May 23, 2022
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Parts Replacement under warranty pending since three months

I bought the Eurodomo chimney last November (2021). Within three months, the chimney had problem closing and it remains in open state always. The parts need to fix under warranty were ordered by the service engineer in March 2022. He promised to fix the issue within 14 days. After several calls to customer care and the service engineer, till date I haven't received the parts. The only reply I get from the customer care is that the parts are...
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R
Ramanujam Jayaramakrishnan
from Hyderabad, Telangana
Apr 28, 2022
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Non Functioning of Chimney and partial functioning of Hob.

I made a service request to Faber customer care no. [protected] regarding Chimney and Hob on 7th April 2022.
One technician visited after two days and said the motor and blower of Chimney need to be changed.
I agreed and he never returned. My many phone calls to the Manager ([protected]) are not being answered.
I brought this matter to the attention of customer service desk [protected] on16th April. I was told that they...
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D
Dr.pulkit
from Ghumarwin, Himachal Pradesh
Apr 2, 2022
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Regarding chimney damage

Address: Mohali

I just bought and got installed Faber 90cm 1500mm/ hr worth ₹20600 and within 3 hours, its glass got blasted and spread all over my house with so many eye witnesses. Now the company is taking no responsibility neither its glass which is worth ₹3500 nor its installation error which becomes the main reason of its glass breakage. Please refund my money or provide me with new glass of chimney and proper Installation as well
Please...
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M
mampuzhak
from Bengaluru, Karnataka
Dec 30, 2021
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Cook top glass hob

The glass cook top got burst up.. without any reason. Faber make....
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Dhruvsri Daggubati
Aug 23, 2021
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Coffee Machine taken for repair and not returned back

We purchased a Faber Coffee Machine on 16th Nov 2020.
Sometime towards the end of June 2021, it started making a constant cracking sound while being operated. We called Faber service for its repair.
After several calls, it took them around ten days to come to inspect the machine.
An executive made a visit and inspected it for several hours. He told us that the reason for the noise is unknown and it has to be taken to...
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K
Karthik Venkatraman
from Bengaluru, Karnataka
Jul 22, 2021
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Not servicing the product and resolving the issue

Address: 1086/1/2, Sanaswadi, Tal - Shirur, Pune, Maharashtra 412208
Website: faberindia.com

Respected sir/madam,

I purchased a faber galaxy plus ro+uv+uf+mat, 9 liters, 8 stage mineral water purifier with upto 2500 tds, black | b07v24n9jv (B07v24n9jv) water purifier through amazon on 06.08.2020. The faber representative visited my home and installed it on a couple of days and it was working fine. Three months before the water purifier completely stopped working. I raised a complaint with faber on the same day through...
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S
siva1973kumar
Apr 28, 2021
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Chimney frequently Faulty in warranty period

Respected Sir

We bought your product last June 2020. Last month board was replaced and advised me to provide the power supply through Stabilizer all fixed at same time within one month again chimney was not working raised the complainant against this issue more than a week yesterday your technician came and told again board fault and he left without fix that problem. Meantime our kitchen was fully smoke formed. Now the condition...
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G
Gowthamrajan
Feb 18, 2021
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Escalation on unprofessional After Sales Service

Last July I purchased a chimney from faber, we have used it for about a month. We started experiencing the trouble in the chimney i.e. it is not working and creating a noise. I have reported this issue to faber customer care in the month of Oct. After a couple of chases, the technician had visited and said some parts had to be replaced inside the chimney and also said they will place an order for the same.

It's been 4 months...
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S
senthilkumar2020
from Powai, Maharashtra
Dec 22, 2020
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Chimney problem

Address: 632, Periyar Nagar, Rajagopalapurm, Pudukkottai - 622003, Tamilnadu, India

Dear Sir,

We have purchased faber Gas stove from M/s.Sri Ram Enterprises, Trichy 3 years before. We have informed necessary service to the above service provider. They came to our place for service on 2 occations and could not service them to our satisfaction. They informed that there are spares required viz., Chimney motor, bottom tray etc., to function alright. But the spares not available with them which are the answer...
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A
asgaur
Sep 27, 2020
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chimney is making unusual sound when it is operated during the past one month

Address: 5f2, Noble shelters Dona Paula Goa 403004

Chimney is giving some trouble when it is operated during the past one month...
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G
gopinath80
Aug 12, 2020
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Fire accident of gas stove ,poor installation

Address: 218, south service road ,phase 1,sathuvachari, vellore ,tamil nadu 632009

1.faber gas stove GT GRAND 3BB BK Code[protected]
2.faber chimney primus energy TC HC BK 60, Code 73211110
both purchase date 27/10/2019.
1.gas stove L connector(metal), connecting stove and gas tube burst and got fire.how it could burst and got fire .stove was bought 9 months back only.what is the safety for us?.
2. faber chimney fitted on 2nd November 2019.once service was done.Till now it is not working properly.Asked...
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R
Roshni Dutta
Jul 7, 2020
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oil is not collecting in oil collecter of chimney. rather than oil is dripping.

We bought kitchen chimney hood crest plus on 22nd june. But after 1 week has been passed after auto clean oil is not collecting in oil collecter. Ratherthan it is dripping outside from the corner of collector. Oil is falling on stove. I have called customer care several times but no response.
I will never buy faber.. Most pathetic service.....
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D
Dushyant230790
Mar 14, 2020
Sep 26, 2023
This thread was updated on Sep 26, 2023
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explosion of glass top hob (stove)- faber make

Address: C-14, Sambhaji nagar CHS, N.M.Joshi marg, Delisle road, Lowerparel (east), Mbai - 400013, Mumbai City, Maharashtra, 400013

The faber make glass top model gas stove (Hob) installed in my home found burst/exploded all of sudden within 8 months of purchased. There was no specific reason for such an explosion, except the manufacturing defect, as the unit was lying idle and there was no objects on top to fall down. And fortunately no one got hurt and injured.

When i have contacted the faber customer service, they have advised that glass top is not coming...
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E
eddycurrent
from Mumbai, Maharashtra
Oct 30, 2019
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hob 4 burners

Address: Mumbai City, Maharashtra, 400028

I bought faber hob of 4 burners from vijay sales mumbai & within 33 months all 3 burners failed ie started leaking. 14 months after purchase too 2 burner rings were replaced costing me rs 1200. Now after lodging complain they attended thrice took photos twice but after that no feedback. Writing to faber they tell that they have given the complain to their service contract agent m/s. Jay enterprises”. But the service contract do not attend...
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R
raj.bhupia
Jan 14, 2019
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installation charges

Address: Pune, Maharashtra, 411036

I bought hob and chimney from faber and scheduled it's installation. On call he was asking 3500 rs which changed while he onboarded to my home to 4500 rs (1500 (Installation equipment price)+500 (Installation charges) and 2000 (Granite cutting) + 500 (Installation charges)).

When i asked him why it is happening, he started talking rudely that "kya kare sir, batao ki ab karna hai k nhi".

I don't know about the...
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