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Faber Complaints & Reviews

www.faberspa.co.in

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Updated: Oct 6, 2026

Complaints 801

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149

Unresolved

652

So far, so good. Faber is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Faber will keep up the work and continue to help more customers with their concerns even better 🤝

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Address: B502, SPARSH BLDG, MAHAKALI CAVES ROAD, CHAKALA, ANDHERI EAST, MUMBAI 400093

Kindly note my service request MUM[protected] dated 24 April 2024, for servicing the HOB Nexus HT603 CRS BR CI was requested. The service technician visited on 25 April 2024 and said that two burners are not good, since it's in warranty period therefore the burners will be replaced. He took the pictures and video. However, on his second visit on 30 April 2024, he came up with new burners, one of the burners was fitted, second could not as...

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Https://twitter.com/Schephalica2601/status/[protected]?t=UWVDqo89xNCShYUauQhjlg&...⇄

You must check the above link where i have posted my experience with Faber.

The chimney caught fire at 3 am on Jan 12 when we were all sleeping. Half of my kitchen is burnt now. Thankfully we woke up with a glass crackling sound to find our kitchen on fire. It took 1.5 hrs to put the fire down by trained firemen. We had...

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I have brought HOB and Chimney one year back. But I have a worst experience with HOB. Burners are Cut-off automatically. Iam facing the same problem from past 7 months. after continuous followups and repeated requests also issue was not resolved by M/s Faber team.They have changed spares also. but still issue was not resolved. Faber team is not responding. Also we have a around 25 email communications with M/s Faber . Worst Products and worst...

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Address: D7-76, Aravali Heights Sector 24, Dharuhera(Haryana)-123106 (9813540408)

On 10th Nov-23 Glass Broken accident happened with heavy noise in my Kitchen all of sudden. Luckly My wife & kids were not exact near to chimney otherwise it may cause big harm to them. It's really a big failure & a lot of our kitchen material we had to throw away because of glass particle inside.
That time I have already complaint online with ref no. DEL[protected]. Now after my follow up of 10-12 days, your representative trying to...

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This has reference to My Complaint No.HYD[protected] which was registered at faber customer support in the month of JUNE-2023 against replacing Burners (which are in warranty period) of FABER SUPREME PLUS COOKTOP AUTO IGNITION STOVE. Further, I remained continuosly to the Customer support team of Faber India, I called several times to the concerned Dealer of Faber Mr.Balu (mobile no.[protected]) and also discussed with concerned zonal manager...

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I am deeply disappointed and alarmed by the recent incident involving my Faber Chimney. Just two days after the warranty expired, the chimney malfunctioned catastrophically, causing an explosion-like blast, and shattering glass pieces all over my kitchen floor. This horrifying experience has left my family and me in a state of shock and disbelief.

We had purchased the Faber Chimney with high hopes of improving our kitchen environment....

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Address: Thattil Iyyu House, PO Thalore, Thrissur-680306, Kerala

I was opened a complaint ( COC[protected] ) on 31st Dec 2022 against warrant stove, Glass top was blasted without any action, faber service team was visited at my home and informed me that its required to replace glass top, case & burner. Glass top & case was replaced on 3 weeks before but burner not yet replaced. I have contacted local faber service team & regional faber team but no response. Now one of Faber Executive (Bini Bhasker) is saying...

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On 11/1/2023 registered a complaint for service of a high end Faber chimney vide DEL[protected], happy code 942.Franke Faber India Pvt Ltd. Mechanic visited 13/1 but said he wasn’t technically qualified to service it. Now a week since complaint a simple service query is not attended to ....

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I bought the Eurodomo chimney last November (2021). Within three months, the chimney had problem closing and it remains in open state always. The parts need to fix under warranty were ordered by the service engineer in March 2022. He promised to fix the issue within 14 days. After several calls to customer care and the service engineer, till date I haven't received the parts. The only reply I get from the customer care is that the parts are...

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I made a service request to Faber customer care no. [protected] regarding Chimney and Hob on 7th April 2022.
One technician visited after two days and said the motor and blower of Chimney need to be changed.
I agreed and he never returned. My many phone calls to the Manager ([protected]) are not being answered.
I brought this matter to the attention of customer service desk [protected] on16th April. I was told that they...

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Address: Mohali

I just bought and got installed Faber 90cm 1500mm/ hr worth ₹20600 and within 3 hours, its glass got blasted and spread all over my house with so many eye witnesses. Now the company is taking no responsibility neither its glass which is worth ₹3500 nor its installation error which becomes the main reason of its glass breakage. Please refund my money or provide me with new glass of chimney and proper Installation as well
Please...

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The glass cook top got burst up.. without any reason. Faber make....

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We purchased a Faber Coffee Machine on 16th Nov 2020.
Sometime towards the end of June 2021, it started making a constant cracking sound while being operated. We called Faber service for its repair.
After several calls, it took them around ten days to come to inspect the machine.
An executive made a visit and inspected it for several hours. He told us that the reason for the noise is unknown and it has to be taken to...

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Address: 1086/1/2, Sanaswadi, Tal - Shirur, Pune, Maharashtra 412208

Website: faberindia.com

Respected sir/madam,

I purchased a faber galaxy plus ro+uv+uf+mat, 9 liters, 8 stage mineral water purifier with upto 2500 tds, black | b07v24n9jv (B07v24n9jv) water purifier through amazon on 06.08.2020. The faber representative visited my home and installed it on a couple of days and it was working fine. Three months before the water purifier completely stopped working. I raised a complaint with faber on the same day through...

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Respected Sir

We bought your product last June 2020. Last month board was replaced and advised me to provide the power supply through Stabilizer all fixed at same time within one month again chimney was not working raised the complainant against this issue more than a week yesterday your technician came and told again board fault and he left without fix that problem. Meantime our kitchen was fully smoke formed. Now the condition...

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Last July I purchased a chimney from faber, we have used it for about a month. We started experiencing the trouble in the chimney i.e. it is not working and creating a noise. I have reported this issue to faber customer care in the month of Oct. After a couple of chases, the technician had visited and said some parts had to be replaced inside the chimney and also said they will place an order for the same.

It's been 4 months...

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Address: 632, Periyar Nagar, Rajagopalapurm, Pudukkottai - 622003, Tamilnadu, India

Dear Sir,

We have purchased faber Gas stove from M/s.Sri Ram Enterprises, Trichy 3 years before. We have informed necessary service to the above service provider. They came to our place for service on 2 occations and could not service them to our satisfaction. They informed that there are spares required viz., Chimney motor, bottom tray etc., to function alright. But the spares not available with them which are the answer...

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Address: 5f2, Noble shelters Dona Paula Goa 403004

Chimney is giving some trouble when it is operated during the past one month...

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Address: 218, south service road ,phase 1,sathuvachari, vellore ,tamil nadu 632009

1.faber gas stove GT GRAND 3BB BK Code[protected]
2.faber chimney primus energy TC HC BK 60, Code 73211110
both purchase date 27/10/2019.
1.gas stove L connector(metal), connecting stove and gas tube burst and got fire.how it could burst and got fire .stove was bought 9 months back only.what is the safety for us?.
2. faber chimney fitted on 2nd November 2019.once service was done.Till now it is not working properly.Asked...

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We bought kitchen chimney hood crest plus on 22nd june. But after 1 week has been passed after auto clean oil is not collecting in oil collecter. Ratherthan it is dripping outside from the corner of collector. Oil is falling on stove. I have called customer care several times but no response.
I will never buy faber.. Most pathetic service.....

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