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Faber Complaints & Reviews

www.faberspa.co.in
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Last updated Jun 13, 2024
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S
Sunny565
from Hyderabad, Telangana
Nov 20, 2022
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No response from Faber service team.

Dear team,

I have purchased Faber chimney in Amazon five months back. that time your authorised service person installed.
10day back chimney is not working I have registered service request ticket no:HYD[protected].

every day I I am reminding on the WhatsApp but No response.

In my life I never face this kind of pathetic service.
Monday I am going to file a case in consumer court....
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dinesh.karki
from New Delhi, Delhi
Nov 18, 2022
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Burner Issue - Repeatedly on Faber Hob - HTG 654 CRS Br CI

I had purchased Faber Hob – HTG 654 CRS Br CI on May 2020. In year 2021, there was so much issues with the original burners. I had to raise a complaint and service technician replaced with new burners within warranty. Again, this year in 2022, burners are faulty, the technician is recommending to replace the burners. Since it’s out of warranty, its going to shell out another 5k from my pocket. I had spent 17, 000 INR to purchase this...
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Dr Manali Shah
Nov 14, 2022
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Faber chimney services are worst my issue is not resolved since 8 months, we are complaining every 15 days about this

Complaint against the service:
Since 8 months (the time we purchased chimney) we have faced issues like the chimney suddenly stops or it produces certain kind of voice and we have complained almost 15 times about this but yet this issue has been not solved
They say that there is voltage fluctuation and change pcb everytime
We even called torrent power services to check the voltage and they said that voltage is perfectly...
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Paramata Sreedhar
from Hyderabad, Telangana
Nov 9, 2022
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Faber Gas Hob glass Broken

I purchased Faber Gas Hob last month and with in 2 days Glass Hob broke in to pieces. I complained and registered in Faber WhatsApp bot and till now it's been a month no proper ownership and responce from Faber service guys. I called Faber TL / incharge no responses. I am clueless how to get it sort this out .Guys don't buy any Faber products. No service, Worthless. Faber, if you can't provide after sales service, please stop selling your...
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Dinesh Khoiwal
Nov 8, 2022
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FABER Hob/Hobtop HCT 753-SR CRS LBK CI Glass Automatic Hob | 106.0592.517 |

I complained Faber Hob for service. Becoz Hob not working properly since 3 month. Condition of my bad my family in danger to use hob, because hob burner excreted extra flame from side borders.
I complained in Faber before 2-3 month. And complained no. Is RAJ[protected].
Not any person contact me for solution of my problem.
I called many time to Faber customer care no. [protected], but give answer such as, ” we proceed...
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T
The Greatspiritcompany
Nov 8, 2022
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C Guard Plus

Purchased from Rathna Fan house T.nager 14 Sept.2022
Installed on4 th Nov 2022 at our New residance at MAGNUS-D- 1003 .ALLIANCE GALLERIA RESIDENSES 200Ft RADIAL ROAD, OLD PALLAVARAM 600117by NAVINASH.It is leaking n Tap. It was alzso informed to set it righhty.But your technician was in a hurry and advised us to make a complaint to your custoer care. Is tis the way to handle a customer....
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I
Ironhide3008
from Margao, Goa
Nov 5, 2022
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Water purifier warranty

Website: faberindia.com/collections/water-purifiers

Faber FWP Neutron PRO Alkaline, Ultraviolet Water Purifier
10L | B08KFRFSP9 ( Faber FWP Neutron PRO )
HSN:84212120

#faberindia, @faberindia...

Disappointed with the service... the India Goa team simply is truly incapable of handling or treating customers. FABER promises it's customers #saferwithfaber .. it is hashtag used on most of thier posts...but do you live up to this?
DEFINITELY NOTbr...
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S
Sheepukaka
Nov 5, 2022
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Complaint No. DEL3110220270 dated 31/10/22

Address: Delhi

I have filed my chimney complaint on 31/10/22. The complaint number is DEL[protected].
But there was no reply till 5th November.
A person called me on 02/11/22 cell no. [protected] and assured to arrive within half an hour. But still I am waiting.
pathetic service.
Faber team please look into the matter....
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V
[email protected]
Nov 4, 2022
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Regarding JOB Service issue

This is regarding the service request BLR[protected]. I got the service done on Tuesday. A person named Imran from BS enterprises, bangalore has come and he was very reluctant to open the Hob and clean it as I rejected the service of chimney. I had to call customer care to make him open the Hob and clean it. He doesn't have basic knowledge that the knobs and cock valve should not be cleaned with acid. He cleaned the knobs and cock valve with...
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[email protected]
Nov 4, 2022
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Regarding hob service

This is regarding the service request BLR[protected]. I got the service done on Tuesday. A person named Imran from BS enterprises, bangalore has come and he was very reluctant to open the Hob and clean it as I rejected the service of chimney. Only on customer support confirmation he cleaned it. He doesn't have basic knowledge that the knobs and cock valve should not be cleaned with acid. He cleaned the knobs and cock valve with acid and now...
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C
close2success
Oct 31, 2022
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Description No | Faber Hob / Hobtop 3 Brass Burner, Electric Auto [Ignition, Glass Top (HCT 753-SR CRS LBK CI) auto ignition

Address: House no 304, Odhav avenue 1, bhuj kutch

Please refer my complain history from the date of purchase. At the time of purchase and till date centre ignition knob is not working. I’m uploading fresh video. No solution till date from the service centre.last complain took more than 1 month to resolve however your smart personnel had closed complain online ‘ on time ‘ so not to reflect it. Also charged 1000 rupees without giving any receipt. When asked for receipt, he blamed us...
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S
sunil dusija dusija
Oct 28, 2022
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Faber glass top stove

Address: A 4 , Garden Rose Building , N Datta marg , Andheri west mumbai 400053

I purschased glass top from vijay sales july 22 suddendly on 18 october 2022 the glass top broke into pieces n glass pcs spreading all around the kitchen
i have asked for 100% refund plus n 2 years extended warranty charges plus Rs 5000 as food kept from restuarant...
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L
Lalitha Sahgal
from Hyderabad, Telangana
Oct 21, 2022
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Dishwasher

Address: H.No.16-7-674, Near MCH Ward Office, Azampura, Hyderabad - 500024

Not working
showing Error E1...
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A
Aryan4972
Oct 18, 2022
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Faber stove hob

Faber after sales service is worst...
The glass of my Faber hob is broken...the gas is leaking...they told me the glass is under warranty den after I call them for nearly a month following up for the same...then they said your glass has come but it is chargeable...i have already taken confirmation with the concern person that order it only when it is under warranty else I will buy new hob...
They misguided us and has put us...
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A
Amrit Upadhyay 1
from GORAKHPUR, Uttar Pradesh
Oct 13, 2022
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Sunny Faber chimney

Address: Tirupati agency

Chimney not working...
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S
sjju
from Mumbai, Maharashtra
Oct 10, 2022
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Cooktop serial number i122170700368

Address: 16, Sagar Vaibhav, Ashok Nagar,, Nahur Road, near Mehul Cinema, Mulund West
Website: faber

Cooktop serial number i[protected]. product not working properly . technician knows the knob is not functioning yet not trying to resolve the issue. gas smell. no proper response from customer service... pathetic !!! get the cooktop replaced urgent...
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swamys12768
from Chennai, Tamil Nadu
Oct 9, 2022
Oct 9, 2022
This thread was updated on Oct 9, 2022
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Faber RO Water Purifier

Address: Kovilambakkam, Chennai-600117. Tamilnadu

Worst service I ever experienced in Faber. Still my requested issue is NOT yet resolved by Tamilnadu Faber service provider. One of the working component they have damaged too while opening the RO machine, still it has NOT been replaced by serviceman. If I try to contact Faber service provider or serviceman, they are NOT responding properly. Pls take necessary action....
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A
[email protected]
from Hyderabad, Telangana
Sep 24, 2022
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Damaged hob glass worst customer care

The glass hob on Faber stove is broken and even after multiple calls to customer care from past 4 months the part is not replaced. As it is broken glass it cuts the hands and fingers most of the time and the pathetic customer care of Faber is worst to respond. I paid more than 40k for this hob and got broken with out any damage from ourselves. Do not buy any Faber products...
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Dr. Purnima
Sep 24, 2022
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Loss of warranty card of Faber Hood Zenith FL SC AC BK 60(230967) and Faber Hob Maxus HT783CRS BR CI AI

Address: Flat no.7A,Windflower Apartment, Bariatu

I would like to mention that I purchased this Chimney along with a Hob of Faber Make from Croma store situated in Dhanbad in a package for my old Apartment at Cheshire home road ranchi, and got it installed in my new apartment in bariatu ranchi. I sincerely regret to mention that subsequently while transferring the goods, I misplaced the Warranty Card however I have the Invoice of the same. I remember that Goods were purchased on 18/3/2022....
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S
somen patra
Sep 22, 2022
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3d chimney oil leakage

Address: Kulti, sripur road kulti, near Dr. S.sarkar /Kulti club road. (Both place is available) Post-kulti.,Ps-kulti, District - Paschim burdwan, State - west

Very bad behavior of your representative, so I will be greatly benefited if you trust me to stop the 3rd oil leak in my fab chimney. Mb -[protected]...
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