[Resolved]  Fastrack — SPARE WATCH STRAP FOR 9253PSA

Address:Chennai, Tamil Nadu

17th September 2014. I have been trying to get black strap which is broken, for my Fast Track watch 9253 PSA from your authorised service centres (Titan) at Anna Nagar & Pondy Bazaar (TNagar), Chennai. But both of them do not have the spare and also they could not tell me when it will be available and also do not have any equivalent strap. I have also tried with Fast Track showrooms at Anna nagar and T.nagar, but could not get. Can you help me to get the spare strap (black) and tell me how/where to get ? From: Asim Ali AE-71, 4th Street, 10th Main road, Anna Nagar, Chennai-600040. Phone: [protected], e-mail: [protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
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Looking to buy a strap for the Fastrack watch. Blue color model no.-9253PSA, but unable to find anywhere in my area (NAVI MUMBAI).Would request you to kindly look into it and do the needful.
Thanks for your response.
Awaiting for solution.

Liaquath ali
17th Sept 2014
Iam searching for strap for my fastrack 9253PSA watch in all fastrack shorooms in Hyderabad.I didn't found that strap.they are saying they don't know it is available or not in all showrooms in INDIA. So pls help me for finding the strp for my watch ...
My email-id is ranadheer.[protected]@gmail.com.
This strap was available at Fastrack, T.Nagar, Chenai showroom. I had purchased 2 of them (one for immediate replacement and another spare).
Titan Fast track Bangalore located this availability and informed me.
Liaquath Ali
05 Jan 2015
I have been looking for a blackstrap of 9253spa but it is not available at fastrack stores at bangalore..can you please tell me where ccan I get it...Kinjal Banerjee..[protected]
Dear kinjal banerjee,

Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.

Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].

Thank you.

Sincerely,
Steve
Dear Strayl,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,

Steve
Dear Strayl,

We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

If you require any assistance please call our Care team on[protected].

Sincerely,

Steve
I have been looking for a blackstrap of 9253spa but it is not available at fastrack stores. But both of them do not have the spare and also they could not tell me when it will be available and also do not have any equivalent strap. I have also tried with Fast Track showrooms but could not get. Can you help me to get the spare strap (black) and tell me how/where to get ? From: pratap Nagar, door no 64-7-26, kakinada, east godavari, Andrapradesh, Phone:[protected], e-mail:[protected]@gmail.com
Dear Sathibabu,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,

Steve
Dear Sathibabu,

Steve here from the Customer Relations team. Always here to help!

As per our records, our team tried reaching out to you; however your number was unreachable. Request you to please provide available timings or call our Care team on[protected].

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.

Sincerely,

Steve
I have been looking for a bluestrap of 9253spa but it is not available at fastrack stores in ahmedabad. Can you help me to get the spare strap (blue) and tell me how/where to get ? From: Pratik Shah, D-104, Kanak-kala-2, Satellite, Ahmedabad-380015, Gujarat. Phone: [protected], e-mail: [protected]@gmail.com.
Dear Pratik,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,

Steve
I need to get a strap for my fast track 9253psa blue watch. I tried at all stores/showroom in Chennai but not available. Can u advise how to get it.. Email- anu.[protected]@gmail.com
Dear Anupama,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,

Steve

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