[Resolved]  Fastrack — Very RUDE BEHAVIOUR of manager from fasttrack, Location Chennai Radhakrishnan salai branch , Mylapore 600004

Address:

Chennai, Tamil Nadu

I BUY a watch worth of Rs. 2995/- on 17/05/2014, when i started to use with in one month of time it is become to form a iron layer in STRAP AND DIAL BACK SIDE, while i buy the watch they told the watch is made of steel and they gave a oral assurance about that. But any how, because that problem, i return the watch to the same shop on 12/08/2014 and they told the starp will be replace within 20 days of time. 1. Fasttrack provided the BAD QWALITY OF WATCH. 2. They did not provided the watch with in 20 days of time, when i ask they simply telling like it will come today or tomorrow like that. Same time they telling a reason for delay is like the fasttrack industry does not have the replacement product for that particular watch. 3. On 11/09/2014 i went and ask they again told like to come tomorrow, but i ask him to pay back my cash or else to to provide the watch with same worth of cost. 4. But when i ask this, He(Manager) behaviour is completely rude to me. The same time he simply throw my cash on the bench. Any how i got my money back, but fasttrack is very popular company and making a bad quality of products. Other than that all, the behaviour and responding of manager is completely rude to the customer. If you take action or not, i am not mind about that, DONT repeat to this any of your customer. NO STATISFIED FROM THE QUALITY OF PRODUCT IN FASTTRACK. VERY VERY BAD RESPONSE HANDELED BY THE MANAGER TO CUSTOMER. Bad experience with fasttrack on time.