[Resolved] Fastrack — Watch Problem | |||
Sir, I purchased a fastrack watch from reputed showroom of Gwalior. Its lock got damaged and the materiall which was used in that watch was not good. Its being 45- 50 days that I given the complaint regarding this and no strict action is being taken to repair or replace. you will be shocked to know that I even visited the respective showroom but the owner didn't give positive response. Hence being a regular customer of FASTRACK I don't expect this behavior from the company to its people. Therefore, I hope my complaint would be taken into consideration. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Dear aaku800,
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
Dear aaku800,
We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
If you require any assistance please call our Care team on[protected].
Regards,
Steve
We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
If you require any assistance please call our Care team on[protected].
Regards,
Steve
Dear aaku800
Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.
Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.
Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
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I buy fastrack watch on 23 may 2015
This watch upper side one black ring this are remove automatically
I buy watch not complete one month this issue my watch our services center man is not good idea for remove ring is fixed
Not happy your watch in one month in this problem
Please solve this meter buy replacement / ya exchange watch and me onther buy fastrack watch
I already Complane our Fastrack Company But not response Any Call Back
Fastrack Watch this proudect not good my complain no is[protected]