FedEx Complaints & Reviews

I sent the Package (tracking number[protected] from Jersey City, USA to Kolkata, India in September. It was supposed to be delivered in 4 days, and I paid a lot of money to ensure that.

All I asked was that the recipient not be charged the customs fees, and it be posted to my account. Today, I find out that the package has been confiscated by Customs after they gave a deadline till November 1st to post the payment. However,...

It's over 9 days and its still showing me custom delay and I have talk twice to the customer service but no issues got solved nor I received any call back . This is the worst company i suggest you all not go with FedEx. I am going to complaint about FedEx about this. And who will bare the loss.? Worst company...

My parcel from New York to Akola, Maharashtra has still not been delivered to me even though it had reached Nagpur on 30th October. Moreover the tracking on th company site is showing Delivered.
Their third party vendor has put a bogus delivery status which even though brought to the notice of various executives has not been changed. This is a serious matter as per law.
The parcel contains important original documents regarding...

Airway no.[protected]
It has been a month since my son sent courier containing documents from by my son Raghu Venkatesh, San Jose, CA (Power of Attorney for property purchase) by Fedex. We have still not received the same at Mumbai ( addressed to T K Venkatesh Kumar, Mumbai). While tracking the courier, we find that it is stuck in custom clearance. Since it has only documents and a duppatta (used one), I cant understand why it has...

The shipment is addressed to my minor daughter who does not carry government ID proof( passport expired during covid. We didn't want to take her to renew at this time) fedex cust care advised name change to my name. I did that and submitted. In KYC. Now I am being asked the revises invoice in a specific format, which was not informed by fedex while giving the advise. The shipper has not responded yet making me unable to submit the required...

My self daniel francis my shipment number is[protected].This shipment is my personal use but shipper has by mistakely mentioned it as a sample kindly help me with document under my name...

Website saying it is delivered but status showing in transit....

My Order dated: Thu 9/23/2021 (03:55 PM), AWB number:[protected]. The product was scheduled for shipment two days after 23rd of September, 2021. I haven't received the order yet and it has been a month. This long delay is causing substantial monetary loss and inconvenience, something FedEx or the clearing agent SUN IMPEX CLEARING AND SHIPPING AGENCY PVT. LTD don't seem to really care about given the extent of the delay and lack of contact...

Mam/sir,
My shipmenment no. Is[protected] . Sender had already send invoice copy though delhi fedex office is not releasing my shipmenment. First they are asking to send on given link than they asked to send it on meena mehta's email id. I am fed up of all this. They are doing all this to take money as find....

While I'm visiting India my laptop had an issue and my company shipped a Laptop to me as I'm in India. It has been a month, and I have submitted all the required documentation the KYC and clearance team have asked for. The FedEx representative won't even respond to emails and phone calls. After a week of my emails, when he wakes up, he asks for additional documents. Same process repeated for 3-4 weeks so far, wasting our time and resources...

AWB No.[protected] My package is holded 4 months after I submitted all the details and proof still i hvnt received single mail from fedex team if we call customer care they are not responsing properly not giving me solution its still continuing if we send mail we receive am week off, am week off they are week off in 4 months continuesly very poor service...

I have sent some medicines to my sister in canada from india on 17 September 2021. After tracking it shows "in transit". I contacted customer care for 2-3 times and they simply replied that they will call back but till time no solution provided by them. Please do the needful
Tracking id[protected]...

We shipped used laptop from US to INDIA for parents use - i have declared value - but still customs is charging import tax of 95% - we hardly get any response from fedex rep., with great difficulty we managed to get hold of one guy which he responds once in bloom moon or 24hrs, cant be reached by phone, no response . our package is stuck customs since 1st of october we also agreed to pay duty taxes still no response....

I am very disappointed in a delivery made today. The package was my granddaughters diabetes supplies. I do not live in a town. We are a little bit outside of one. Apparently the driver or assistant was too lazy to take this package to my door. I would have never looked for the package where it was basically dropped. My neighbor happened to be outside and saw them just dropping it right outside of the truck door. With all of the package thefts,...

Fedex delivered a computer battery to my home on Saturday 10/16/21 at 3:35 PM, but the driver tossed it from about 10 feet onto my concrete porch. I called Customer Service at FEDEX and got the usual brushoff from somebody in the Caribbean. This driver should be fired! I opted to pay for FEDEX shipping ($15.00) because I wanted to minimize the shipping time to cut down on heat exposure during transit and mishandling. I certainly did not expect...

My package was delayed too late. After FedEx picked the package, (per tracking info) it sat at their distribution center for 3 1/2 days w/o move it, and then came to close by city then to different state (2 states away from my state) and no update no more. I've been notify on text that it will be deliver on a giving date and an adult signature require but never show up. I expect my package 4 days ago and never show up. I called the customer...

We have shipped one shipment from DELHI to ALGERIA on 13/09/2021 with tracking number[protected] & Now it's about a month but they don't have any delivery update. There is urgent life-saving medicine in that shipment which is very important to eat for the recipient. You are playing with someone's life. We have been calling FedEx customer care since 10 days but they have the same reply that they are searching for it. I wonder how long you...

I had a very urgent courier shipped from USA to India, it was laptop.

FedEx team has not warned us anything about customs document requirements and duty charges when shipping yeh parcel. They said it will just be like any other courier.

I shipped my Indian laptop back to my home, but it is still considered as an import and they charged 90% customs duty and taxes on it.

Despite this we agreed to...

Hello. I haven't still received my package which had to be delivered yesterday (6 October). Please, arrange the delivery as soon as possible.

The tracking id is[protected]...

I had to receive my package yesterday (6 October). But It hasn't been delivered yet. Please arrange the delivery as soon as possible.

The tracking id is[protected]...