FedEx Complaints & Reviews

I purchased a small brass piece from Moradabad in Uttarpradesh. They sent the parcel from there on 29.11.2021 by FedEx Courier service. The tracking ID they gave is[protected]. On tracking their website it shows the item reached Bangalore on 2.12.2021. They are not delivering the parcel...

My tracking number for Fedex international priority is [Protected and can be found in attached screenshot]. Its been stuck with same status "Clearance Delay" and recommended action on top of the page says "No action required at this time" from December 3rd and its more than 15 days.
I have been calling Fedex customer care every day over the last few days only to get different statuses \ responses like "Customs has lot of backlog",...

My International Shipment coming through FedEx Express with international priority (tracking number:[protected] from CN to IN 10th December 2021 and came to INDIA on 13th December 2021 and since the next day, 14th December 2021 its been stuck there for clearance delay at Delhi customs and no further update is available on tracking page.

It was initially delayed for some required information regarding the shipment from me...

My sister-in-law had sent a gift item From Hongkong and it's been 3 days that I'm clearing it's KYC documents. the address which is mentioned is of my father's office and now FedEx is asking me for document in the name of office. I have already attach a document where it is mentioned that my father works there but still KYC teams is telling me to upload document in the name of office.
And also about clearance charge why ar theu asking...

My boyfriend sent me a silver ring along with court marriage papers from Canada (Montreal) on 3rd of December 2021 via FedEx (Tracking ID:[protected] with confirmed delivery on 6th December 2021, He had informed FedEx about the silver ring and if any other procedure would be required for custom clearance at India before I receive it in India (Mumbai). To which the FedEx front desk person didn't mention anything but charged him $150 CAD...

I have sent a courier from Hong Kong to Kerala with AWB[protected]. It reached Bangalore on 2nd December 2021 and it stuck there almost 15 days. I have sent all the required document for customs clearance. But there is is no repsonse from their team on call or on email. I would like to request to get the exact status and clear the customes and deliver the package asap....

Dear Sir,
I am writing this complaint against FedEx courier service. One courier coming from Malta to me. November 30th my employer sent . But FedEx courier keep my courier in Bangalore FedEx facility at Bangalore till December 07th. I called more than times FedEx customer care. But they cant give correct answer. Now I am totally afraid. That is my urgent document. Now 15 day more. My tracking number is[protected]. Please do needful...

I had sent a package to Spain sometime in August, the package got returned because Fedex missed some documentation.
Airway Bill[protected] Invoices Issue[protected]
They called and assured me that if package get's returned they will refund the amount they charged for the delivery. It has been almost 3-4 months, I have written them so many emails and called customer care but there hasn't been any update on it. They informed...

I was supposed to receive to packages from the US through FEDEX.
The details of the packages are as follows. Delivery location for both the packages is Bankura, West Bengal, India.

1. Tracking ID[protected], Shipping date - 8/10/21, Standard Transit date - 16/10/21
2. Tracking ID[protected], Shipping date - 15/11/21, Standard Transit date - 20/11/21

Neither did I receive the packages, nor...

We shipped a laptop from US to INDIA. I submitted KYC documents on 8th Dec 2021. After that I received an email to provide confirmation on import tax. I provided my confirmation on the same day (which was 4 days ago).

Since then the status is still in "Clearance Pending" and I didn't receive any email despite multiple follow-up with Clearance Support team.

I contacted Fedex Customer care but there is no much...

I shipped 85 kg of household items from Bangalore to Kolkata. They were supposed to arrive Kolkata on 6th Dec but they became undelivered since FedEx stopped their domestic service. I am moving abroad on 14th Dec and these were all my luggage. They contain invaluable personal collections, our baby items, and everything I wanted to take with us. I contacted FedEx customer care a zillion times, from the very first day that these are urgent...

@Fedex: AWB[protected] is delayed inspite if several back and forth with FedEx - truly disheartening experience - can’t say I’ll be using FedEx going forward - expensive and causing delays in clearance and delivering packages!...

I ordered a 499USD value lens product from Laowa website and the it's been shipping from Hong Kong to Chennai through FedEx, got my tracking number on 26th Nov 2021 and the item was reached 1st Dec 2021 in Bangalore for clearance and tax charges.

From FedEx team Ashwini Mathew (Clearance Support Admin) FedEx Express Middle East, Indian Subcontinent and Africa (MEISA) who is the one alert the invoice is not clear and need to...

My package is supposed to delivered by[protected], but still is stuck in bill of entry itself even though i have submitted necessary documents pertaining to name and value change from the shipper. I submitted the revised invoice also, Kindly look into this...

They are unable to clear the customs and also they are not responding to our calls or what has to be done to get our package one of the worst services I have ever seen, never doing business with fedex again...

Our courier was sent from Perrysburg, Ohio US (Tracking No.[protected] on 02 Dec, 2021 and expected date of delivery was 06 Dec, 2021. But it is still not received and lying in Mumbai since 05 Dec, 2021. This is important documents and need us urgently. We disappointed by the service of Fedex. We called to Fedex customer center but they also not able to give us exact location of the package and not resolved our complaint. Only expected...

#[protected] it is been more than month so far package was not cleared from customs. Everyday I’m calling customer care and FedEx representative but there no progress. Here in this page I posted the same complaint long back fedex has not responded to me till now, though I see FedEx responded others who posted lately after my post . Kindly clear the package from customs and delivery by this week...

I ordered my package and the shipper sent my package on November 29th. The package was scheduled to deliver on December 6th. On December 6th when I didn’t receive my package I checked again and then it said “scheduled delivery pending” and “no scheduled delivery available at this time” it’s now December 8th and still no package. I ordered a package from USPS 2 days ago and it came in before the package from FedEx. This is extremely...

Hi Team,

My package was come from the USA and reached Delhi on 16th November. One of the FedEx executive (Mahish Benjamin) calls me for sending an authorization letter to the Deputy Commissioner of Customs Department with my acknowledgment to release my package, as this is the gift from the company (Snaplogic Inc.) they send as 0 invoices. I have sent the letter on the same day but no one responding my email for the next 3/4...

Tracking No:[protected]

The item was supposed to be delivered on 2nd December but still not received. The tracking shows as Tendered to the authorized agent for final delivery .No Proper response is given when called to customer care. I called more than 4 times but a worst response.Request You to please resolve this issue ASAP.

Regards,
Solomonn...