FedEx Complaints & Reviews

Filed a complaint but no one replys
picked up 22nd December still not delivered
awb[protected]
complaint C50346245...

My International Shipment coming through FedEx Express with international priority (tracking number:[protected] from CN to IN 27th December 2021 and came to INDIA on 30th December 2021 and since the next day, 31st December 2021 its been stuck there for clearance delay at Delhi customs and no further update is available on tracking page apart from customs D&T payable to which I called the customer service support and mentioned that I agree...

My shipment with supplements from USA reached Bangalore on December 7th bearing AWB[protected]. I submitted all the documents and several extra documents as well when they asked and everything was submitted on time. But they came up with a custom duty of INR 6289/-, but the value of my shipment is under INR 6000/-. I had to pay the amount as the FedEx team is too busy to answer my 70 Emails and about 100 calls. I am still trying for an...

My shipment with supplements from USA reached Bangalore on December 7th bearing AWB[protected]. I submitted all the documents and several extra documents as well when they asked and everything was submitted on time. But they still didn't dispatch the item and its almost 25 days. They are not answering calls nor replying to emails. They just put up some random hectic custom duty above that. What am i supposed to do? Whom should i reach out...

I shipped a package from USA to India in September which was in customs for 3 months due to irresponsible handling by customs clearance administrator. The customer service did not help me out even after 7 calls, and email requests to them. I had to file a complaint with National Consumer Helpline to get it resolved.
Then I wanted to change the delivery address, since the recipient had moved (3 months is a long time). I called Fedex...

I shipped out a package on Dec 10th from California which was to scheduled to be delivered on Dec 24rth in Hyderabad.

The package was held at customs (AWB[protected] asking for a detailed description of the goods which i provided on Dec 24rth itself. The FedEx customer service said that all the required documents have been submitted and a release is awaited from the customs and the agent assigned to the package will contact...

AWB[protected] letter picked up 22nd December not moved from the sane area since was due for delivery yesterday ... CS just cut calls !!!...

My tracking I'd is[protected]
On 2nd dec the parcel was been been picked up for delivery from Chennai to Pune. The shipment was in banglore facility for many days then it was shipped to Pune that too it was given to SPOTON delivery partner. Me and sender both have called the customer care representative almost everyday ...everyday we got same answer that shipment is at nearest location it will get delivered in 48 hrs ..weeks...

This complaint is issued for Subramani R. I have not recieved any updates regarding my items which has landed in Bangalore for more than 3 weeks . I recieved few documents regarding the parcel after that there were no news.
I have been trying to get in touch with him but there has not been any contact with him, I have issued a complaint through customer service still not a single update. The delay is costing me alot in my business....

Import parcel tracking number[protected] reached Bangalore Airport on 15/11/21. Still not delivered. In spite of repeated mails and calls no response from FedEx India....

FedEx, if you are seeing this report be aware that the customer care support has become too much worse, believe me, it's just waste!
AWB[protected]
1) My shipment has been stuck in Haryana after customs clearance next day. As of 27th December 2021, it's still stuck at Haryana and tracking page on website just shows of last 22nd December 2021 "in transit" and no update for today even (27th December 2021).br...

My shipment is stuck in clearance approval, No response from Fedex on its approval timeline. At least 10 times called to customer care number and chat. No one it picking up, not even replying to mail. On expected delivery date. Bad service....

Fedex AWB[protected]
Account number[protected]
Cargo picked up from China on Dec 02, 2021
Fedex did not bother to inform us about duty payable. After several emails to Ms. Priya, Ms, Veena, Mr. Syed etc. received an email in response.
We paid customs duty on Dec 16.
Till date - Dec 24, 2021.. no response from Fedex about delivery.
Persons we contacted but no response received from, are: br...

We have been trying to get status on this package that was shipped from the US for a while, but no answer. It has been sitting under clearance status for about a week now.

We have sent the declaration forms to fedex numerous times explaining what the package contains. It contains

1) Documents
2) Infant baby formula - We are currently visiting from the US and we ran out of formula for my baby. Unfortunately,...

My client sent a bank document envelope on 29th November from USA to TINDIVANAM, TAMILNADU, but till now I haven’t received my envelope yet and it’s taking near by an month. My delivery address is TINDIVANAM, in the state of TAMILNADU but its in MUZAFFARPUR, BIHAR. I called customer support many times, but nobody’s not giving proper response.

AWB NO[protected]
Sathya Narayanan
Kanishka Granites br...

FedEx, if you are seeing this report be aware that the customer care support has become too much worse, believe me, it's just waste!

1) My shipment has been stuck in Haryana after customs clearance next day. As of 23rd December 2021, it's still stuck at Haryana and tracking page on website just shows of last 22nd December 2021 "in transit" and no update for today even (23rd December 2021).

The scheduled delivery...

AWB :[protected] shipment lying at Bangalore customs since more than 2 weeks after submission of the necessary documents requested by fedex also.

No proper response coming from [protected]@fedex.com or customer care executives, as just telling that package in clearance only since last 2 weeks.

Finally fedup with Fedex services and going to initiating the legal steps on them to recover our dammurrages due to their...

My package has been stuck at Bangalore for well over 20 days now, I have provided all the needed documents for clearance, been calling your customer care for the past 15 days and every time they say the complainant has been escalated but when I call the next time they say the same. The person that initially emailed from FedEx customs has stopped replying to my emails after i sent all the documents. What am I supposed to do now... My tracking...

My shipment[protected] is not delivered inspite of reaching destination city two days ago. Not able to contact either local office or even customer service. Worst service offered by this courier company....

I sent a package from San Diego, USA to Goa, India on September 20, 2021. The package reached Delhi customs on September 23, 2021 and has been in customs clearance since then.
First, when I gave the items' invoice while shipping the package, the agent in Fedex office refused to attach them saying its not needed. I even mailed the invoice at [protected]@fedex.com. I have tried calling Fedex customer support several times but every time...