FedEx Complaints & Reviews

I asked my roommate to send my company laptop to India via FedEx - Aug17, Paid extra 405$ money to deliver package @ earliest date (Aug 20). The package was holded in bangalore customs for 5 working days ( during this time, the followup with clearance team is a struggle) i agreed to pay customs duty money (43k INR) Later it got cleared to deliver by Aug 26 and status updated to delivery by Aug 27. The customer service also confirmed the same....

I got the notification "Tendered to authorized agent for final delivery" and since that means fedex won't be delivering my package how will I be able to track it after that?...

Hello. My phone shouldvr been delivered today but was not because the driver chose to have a nasty attitude with my neighbor.
I called my neighbor this morning and asked him to keep an eye out for my pkg and sign for me. I got my ring doorbell alert and answered and my neighbor was talking to her trying to tell her that i asked him to sign. She told him no and that i would just have to pick it up. Meanwhile ignoring me saying hello...

We have asked numerous times for feedback on this shipment.
TNT[protected]
I have contacted the following people at Fedex but they do not reply to our emails We emailed olean.[protected]@fedex.com as well as Alice.[protected]@fedex.com with no response several times.
After phoning Olean Matsiari he informed us that the issue is the merger of TNT with Fedex and that he has to do everything manually....

My tracking number is[protected] . It is in FedEx office since four days. Please re arrange the delivery today as fast as possible....

Tracking no[protected]

Reference no - [protected]

Expected date was 23/08/2021 But has not been delivered until now....

What's going on over there .My parcel has been in FedEx office for over four days. But not yet delivered.
Yesterday delivery person called me .he said i'm in another location, that will be delivered to you tomorrow.how many days I wait, I'll tracking daily, more than four days it's showing in transit . Irresponsible delivery person and no proper delivery updates.where is my parcel i don't know ....

So my product was assigned for shipment by the seller in 5th Aug, 2021 and was to be delivered by FedEx until 16th Aug, 2021 due to COVID and other reasons. However no attempt was made on 16th even though the package had reached the nearest hub by 14th Aug. I and the seller have been making regular calls to the customer service and they have been assuring us everyday stating the product will be delivered by the day end any how. And today...

I'm not able to upload the desired KYC documents because KYC page/KYC link of FedEx is continuously showing error and not allowing me to upload the documents against my AWB, I have tried to reach out FedEx team's customer care number as well as KYC team's number but my problem has not got resolved yet and instead I am continuously getting reminder mail and call from their side that I have to update my KYC documents.

It's been...

My daughter sent a rakhi courier from Sherbrooke Canada to Patiala India .whose tracking id is[protected]. I received a text message on mobile no.[protected] that it will be delivered on 14.8.2021.but this courier has not received it yet.I contacted on [protected] on18/8/21 &19/8/21 3times but they cannot convince me regarding late delivery. when I am tracking this order it is showing scheduled delivery pending. also, your staff is saying...

Hi AWB [protected] delayed without any estimated date of delivery being given. Needed the materials urgently . Fedex delivery service is going from bad to worse. This is the second time, i am facing this issue. Hope someone takes onus for this....

Tracking id[[protected]]. The item was reached my nearest hub on 14th august 2021. On 16th Aug, it was out for delivery, but I haven't received it yet. The message for non-delivery/delay appeared as "Recipient location security delay". But the truth is delivery has never been attempted by Fedex/Shiprocket company since neither is any security issue in my locality nor the delivery boy made me any call regarding the delivery matter.
it...

Tracking id[protected] order pickup on 4th aug. Intra state delivery still no update...

We live in a gated community. Our address and account has the gate code in the standing instructions for this community. Yet the driver is leaving packages on the street in plain view to be stolen... What do we have to do to ensure that FEDEX reviews each address for standing delivery instructions short o[censored]sing UPS instead...

I didn't receive my package it says delivered but no package I want to start a investigation into what happened to my package!! I live at 297 beechwood river rouge mi.48218 been here ALL DAY AND NO PACKAGE WAS DELIVERED!! I USED TO TRUST FEDEX BUT THERE IS A theif amongst the company I need and want my package please investigate this matter!! Tanisha Pitts my # is[protected] please respond as quickly as possible thanks...

Tracking id[protected]. The item was suppose to reach by 10 th of august and it reach my nearest hub at 8 th august 2021. But its not delivered. Numerous phone call was made but they dont have any clue.even local courier is much better than fedex...

Goods are missing from this shipment. We received only 25% of the goods, 8 x Pressure Transmitters were on a pallet, we received only 2 x Transmitters, 6 x transmitters and the pallet is missing.

This is unbelievable, we’ve never had as many issues with our other freight companies. Please provide a full credit of $748.34....

I haven't received any call from delivery person nor is the order in my house. tracking no is[protected]. Order no is[protected]
please resolve asap...

Tendered to authorized agent for final delivery this is what it shows. But no call or email to me and also not delivered.

Please check my tracking number[protected]...

AWB[protected]
Complaint number C[protected]

The consignment has reached India on 4th August 2021 (send from USA on 31st July 2021). The customs authority has even opened and assessed the article for a given sum of rupees. Shown in the customs website. It has asked Fedex for some query. Not known about what the query is. When enquired it was told that FedEx has not sent Customs authorities any value proof. The value...