FedEx Complaints & Reviews

Medical Emergency!!!

I did book courier with us on 04/11/21 and It almost 1 month over but still there is no update on my regarding my shipment and its not yet shipped.

The agent/Executive is speaking very rudely and asking extra money 2900/-

Agent/ Agency Name : Prasad (MI Global Express)
Contact Number : [protected]
Location : Ramamurthy Nagar, Bangalore

Request you...

I m janak sehgal age 79. My AWB IS[protected]. I ve been told tht your courie will be delivered after submission of IDs which i submitted on 2 dec but still customer care people are saying it is not updated I tried to do this again but could not do it already paid so much amount on uploading as i m not used to all technology and i do not hv any one who can do it for me
kindly resolve this issue ASAP
thanks...

I received a package from fedex regarding the completion of my KYC on 3 December 2021. I have uploaded my documents twice but the KYC is still incomplete. I have called FedEx twice but still, the issue has not been resolved. I just want to know how can I complete the KYC. I have no business connections with the company that has sent me the product, I am just an individual receiving a free sample product....

The package which ordered online was supposed to reach on Monday evening but I did not receive my package but instead I received an email and sms that my package was delivered. I initiated complaint regarding this to fedx India and contacted the customer service but there was no proper response from the fedex, so please kindly help me....

This is regarding account no[protected] belonging to national center for cell science, Pune. We recieved a package in fedex envelope (AWB[protected]. During billing Fedex is absurdly charging us the price of a box weighing 3.5 kgs. We have the envelope with us and on it the tracking no also is mentioned. we have contacted fedex and send them pictures of this envelope. Yet fedex refuses to resolve this issue and someone sitting...

I have ordeed a guitar from bajaoo.com and the product was shipped on 22th of November and it was supposed to reach on 27, there tracking status shows that it was tendered to authorised local agent on 26th of november but still product not reached. I called their customer care twice but of no use.It is 30th of November today and they are not telling the exact location of the product and delivery date....

FedEx needs to hire people that know how to read an address, my package got delivered to a house 2 blocks away. And marked as delivered, if it wasn’t for the good heart of that neighborhood I won’t never get my package because of you incompetence. I am not going to use your service anymore. Better I stay away from you guys...

FedEx parcel number[protected]
FedEx parcel was delayed for more than 25 days . Still it is with customs. FedEx is not responding on this. Why?? When will this be delivered?
Request this portal to take immediate action...

My parents had sent me a parcel on Jan 6th from Coimbatore to Germany through Fedex. Just few days before Pongal. Some sweets, snacks, groceries were sent in that package. It reached Germany on Jan 11th itself, but was not delivered to us. After calling Fedex Nuremberg(Germany), they told me that the package was damaged (I have a Email proof). I was confused as there was no liquid items in the package. I asked them to deliver to my house....

Worst service ever. I ordered a guitar from bajaao.com which was supposed to deliver by FedEx on 20th Nov 2021. It's been the 24th now it's still in the local hub and I didn't get the product. Every day I talk to customer support and they assure me that I will get it by EOD today it has been 4 days now with the same story every day....

My Shipment number is #[protected] booked from Hongkong to India

It is reached India on 28th-october-2021 on that day Benjamin (benjamin.[protected]@fedex.com) contacted me for i provided same later he transfer to Ashwini Mathew([protected]@fedex.com) she contacted me again for additional documents, i provided below documents
1.GST Certificate
2.IEC Certificate
3.Invoice from Supplier
4. Declaration letter...

Dear Sir,

I have submitted all the forms required for kyc, still my shipment status is
A specialized form/statement is required for clearance from recipient.
Recommended action: Please call FedEx Customer Service.

What does this mean?
Tracking number is[protected]

It is coming from USA. Do I need to give more documents for the clearance. Let me know if I have to do something...

I have sent my courier on 3rd November 2021 from FedEx . It is near to 20 days still the courier is not reached to India. FedEx[protected]. Does any one know whom to contact? It is important to reach on time. Fedex is not responding on this well they always say it is with customs clearance. When I checked in the customs portal that was still not registered, ?????...

I have sent my courier on 3rd November 2021 from FedEx . It is near to 20 days still the courier is not reached to India. FedEx[protected]. Does any one know whom to contact? It is important to reach on time. Fedex is not responding on this well....

Please help me getting my parcel from US. I have uploaded KYC documents on your website which was rejected stating the name mentioned on the parcel is ‘ Scavenger Hunt Jain’ instead of ‘Sakshi Jain’. I would like to clarify that ‘Scavenger hunt’ was the event name for which we have received this parcel as a gift. In the address itself Sakshi Jain is mentioned, but Scavenger hunt is mentioned on the top due to which this issue...

AWB no:[protected]
Complaint ID:[protected]

Our supplier from china has booked noncommercial shipment with above mentioned AWB. Against which FedEx has paid duty without our confirmation, against which we have raised a query on 22nd October with query number 40452295, still date we have not received any update from fedex. Also not get a proper answer over the phone from the customer care center against the query.br...

Hello, i have this order with fedex with a trackinv number of[protected], it shows that it has been in clearance for a week ! I opened the fedex app and if shows that my order has been delayed and pending
Can you please check where my order is, it was supposed to arrive 3 days ago !
I need it as fast as possible please check!...

Respected Sir / Madam

I Was Order In the Month Of July.

My AWB Number is[protected].

I want to submit now KYC documents.I was entered as correct AWB Number but Shows as invalid Or Doesn't exit in the website.Now iam how can I submit the KYC documents.

My Contact information
Gmail Id: [protected]@gmail.com
Mobile Number :[protected]

Kindly, Please Help...

I was going to receive a Parcel from my company, but mistakenly sender wrote the wrong pincode, but other than that complete address was correct till my state even. Surprising thing is that Fedex guy even delivered the parcel on that address. Now when I am asking for my parcel, now fedex is saying it is lost then I am asking for claim process then fedex is denying to initiate the claim from my side, even I have paid custom duty, that parcel...

Dear Team,

The shipment arrived from Australia to India on 27th October 2021 still, the shipment hasn't been delivered which really upsets me, every day I call customer support to get an update there are no changes in the status, the shipment is still under customs clearance.

I need the shipment delivered immediately...