FedEx Complaints & Reviews

My package is not delivered and the status didn’t move from more than last 3 weeks and having only same status show in transit.

Whenever I call FedEx customer care they say that customs clearance is pending and I have been hearing this same comments from them for last 3 weeks. As the KYC documents were already submitted and confirmed on 14th Dec, I simply don't understand what is causing so much delay for customs clearance.br...

My shipment airway bill no.[protected] has not arrived till now. It is 3 weeks overdue. The FedEx team has not got in touch with me. I submitted all the documents. Please help....

I booked a parcel on 28 Oct. Which was showing delivered on 3 Nov. Client claiming that its not delivered. I complained against the same on 18 nov. And from that today I am continuing taking follow up but customer care is unable to track the parcel and not even providing proper information....

My package status didn’t move from 18 days only same status show in transit my tracking number is[protected] when I will get my parcel ??so many time I email but no reply...

I am a Research Associate at Indian Institute of Technology jodhpur, with immense grief want to tell regarding the hassle and harassment I am facing to receive an international shipment through fedex. AWB is[protected]

• The parcel has reached New Delhi on 12/29/2020. After tracking with the provide AWB, I came to know that the custom clearance is pending and I called the fedex international customer care to ask what I...

My luggage was couriered from US to India on 14th Jan. I mailed Fedex letter to customs to change 42% duty wrongly applied to personal luggage nominal duty.
I have been mailing, calling them since 15th December (since 2 weeks) to process this and let me have my luggage but I get NO RESPONSE.

I am attaching each detail of the incidents to show how irresponsible and casual FedEx India is and shall be banned.
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My package status didn’t move for 18 days only same status show in transit my tracking number is[protected] when I will get my parcel ??...

Hi, I placed my order on 20th December through hopscotch app.on 26th December I saw that item was out for delivery. There was no phone call of FedEx courier boy. There was no phone number given of courier boy that I contacted them.on 26th December night I saw that item was delivered. Though I did not receive my order, but it still shows that item was delivered on 26th December at 4 pm. How can it possible? Either you give my purchased item...

We booked two import shipments AWB NO[protected] and[protected] from China on 22.08.2020 and was stuck in Bangalore custom for more than Two Months. One was delivered to us on Nov 11, 2020 and another was delivered on Nov 2, 2020. But the Invoice was generated before clearance and delivery of goods on 08.09.2020. The Original amount of the invoice they provided was 1, 84, 977.80 INR.

The Original Dimensional Weight AS PER...

My international shipment with AWB number[[protected]] is stuck at New Delhi with a status "Clearance Delay". The earlier delivery due date was 23/12/2020, now it appears scheduled delivery pending, and showing exception reason as "Goods are subject to regulatory review". My shipment is for individual use, and I've submitted the required KYC documents which they have already acknowledged. No communication is made from their(FedEx) end and...

My shipment was overnight shipment and it's still not delivered. The status is now showing No scheduled delivery date available at this time.
Tracking number:[protected]...

A shipment from US to Coimbatore which was held up in Bangalore Customs and which the ECCS site shows as last activity on 21-Dec, FedEx is claiming they are taking paperwork from me and submitted to customs BUT NO ACTION HAS BEEN TAKEN.

FEDEX CUSTOMS CLEARANCE EMPLOYEE SUBRAMANI HAS BEEN LYING ABOUT MY INBOUND PACKAGE - NO ACTION TAKEN BUT KEEP CLAIMING SOME ACTION IS BEING TAKEN.

Here is the proof from ECCS...

Hi

Shipment supposed to be received in the month of march, however we have not received the shipment yet. This is impacting our production immensely, there is no communication about the status of the shipment. There is no addressed of the complaints which has been raised earlier. There was no proper support from fedex warehouse team. Please resolve the complain asap....

Fedex Tracking no[protected]

I sent some Dryfruits to my mother in law for her personal consumption and it was 2 piece shipment. One on our n of call and mails is been delivered and second we kept on requesting to deliver but they did not.

They have given us the good excuse that the parcel is been eaten by Rats and we can not deliver.

I m the owner of this brand and I know how we pack our parcels....

Mera parcel April ko aaya h ar abhi tK nhi mila h ar koi response nhi mil rha h my tracking number is [protected]...

Mera parcel April 2020 ko China se aaya h jo ki abhi tak mujhe nhi mila h mere call krne par bhi mujhe koi response nhi mil rha h fedEx courier se sunimpex clearance me aagya h par waha se bhi koi response nhi mil rha h my tracking number is[protected] plz help me...

FedEX tracking ID[protected]

Have this update : A specialized form/statement is required for clearance from recipient.
Recommended action: Please call FedEx Customer Service.

The order was made on Nov 22, can someone please look into what is needed here and do the needful

Thanks in advance....

My FedEx package with tracking number[protected] has been delayed for 3 weeks. It is stuck in customs clearance since Nov 18th. Any email to Fedex is responded with "It is under process"....

I regularly do import export business, whenever we ship/receive goods through FEDEX, always have problem, Firstly customer support service is so bad. and delay goods for 3-4 months then ask more tax to clear goods. worst service. never ever use fedex service...

I was supposed to get my delivery by 30th Nov but FedEx sent me a msg that the parcel will not be delivered on that day but on the next day. Today (1/12), I got a message that it is planned to be delivered today but I have not gotten it and it is 8:50 PM already.

The status says it is in transit.

I want to know what is happening to my parcel....