FedEx Complaints & Reviews

My international shipment with AWB number[protected] is stuck at New Delhi with a status "Clearance Delay". The earlier delivery due date was 20/10/2020, now it appears scheduled delivery pending, and showing exception reason as "Goods are subject to regulatory review". My shipment is for individual use, and I've submitted the required KYC documents which they have already acknowledged. No communication is made from their(FedEx) end and...

Shipment was supposed to be delivered on[protected]. But till now i.e on[protected] it is not delivered even after I received msg from Fedex that shipment is out for delivery on[protected] and it was sent from noida on[protected] to Pune. And if you call their cust care [protected] they start arguing with you. This is the worst courier service in India. Shipment no[protected]...

My shipment is sitting at customs for 3 weeks and not moved at all. There is no update about what the delay is about. Only vague replies and no phone number provided.

Kindly push the matter to the right person who can release this block at customs.
Consignment tracking number is Tracking number:[protected]

Item is extremely urgent for medical needs....

My order was shipped from USA on 8th October 2020 and it arrived in India on 14th October 2020.

The delivery date according to FedEx was 14th October 2020.

It has been a while now that I have been trying to contact FedEx customer service.
I emailed them on [protected]@fedex.com as well and I received a generic response with no answer to my questions. The replied to me 6 days after I sent the email.
br...

We paid 200$ to fedex to send from US to Kerala. A package ( used laptop HP Chromebook 11 G5) Airway bill number[protected], with proof of warranty expired was sent ( 2year old Chromebook). We were clearly told the import tax would be 10% of the value. We assumed that by the fanciest calculations the consignee won't be charged more than 5000Rs import duty. There was a 10 day delay being held up at Bangalore customs. We called, sent enough...

FedEx Tracking Number : [protected]. I sent a parcel on 29-Sep-20, but my party has not received the parcel yet. I have not seen such poor service till date. I was shipping thinking that your company is the best company. But I was wrong. Where is my parcel?
Regards
Suju B Nair
[protected]...

My package AWB :[protected] arrived on 4th Oct, person from FedEx sent me an email on 8th Oct to submit value evidence which I submitted on the same day but till now Oct 14th I haven't got any single response from either customer service or the person named Manish Tomar who sent me the email. I have talked with Customer support lots of time but they say the same thing every time that they will resolve or someone will respond soon but no...

My package had already picked up from Hong Kong 3rd October 2020 and the initial delivery date for Chennai was 6th October 2020. On 6th October 2020, the delivery date rescheduled to 8th October.
In these period of time my package travelled HONG KONG-JAPAN-CHINA-NEW DELHI-DUBAI-BANGALORE. At current there is no scheduled delivery date.

On 9th October 2020 got an email indicating that the customs need additional documents...

Fedex is not delivering my shipment even after paying for priority for one of the shipments . The shipment delivery is delayed as per the timeline, even after repeated calls, I could not connect to the customer care, Thy dont hve any support for India delivery. Also wrong delivery status has been updated stating future date requested which I havent, I need the shipment by today delivered. This is URGENT.

AWB[protected] &...

This is regarding Fedex AWB[protected] wherein Fedex India custom clearance team filed BOE 10 days late which caused a fine of INR 75000 and in Fedex tax invoice duty advancement charges were levied when custom duty payment made to customs directly and due to delay in filing BOE demurrage charges were also levied.

We tried to reach Fedex through all medium be it email/Customer care phone or twitter but they didn't even bother...

I'm highly disappointed by FedEx's service. There was a packet I was supposed to receive and it has been in the delivery hub for a week.

I called the customer care on Friday and requested to let me know if I can pick up the delivery myself. It is something urgent. But I was assured that it would be delivered the next day. It still hasn't arrived. I was not given any contact details to the delivery hub. Can you please make...

While tracking my shipment, i got a message as shown in the picture.what does it mean? and how can i solve it?

tracking id[protected]...

This is to bring to your kind attention that FedEx India has reached its lowest point in terms of the services you offer. I ordered an item from an online vendor who unfortunately uses your services to deliver products. The product was assured to reach me in time for my son's birthday in 4 days however it remained stuck in Ahemdabad en route Mumbai to Delhi for good 2 days. Now it is stuck in Gurgaon (literally adjacent to Delhi) for...

My order from ZunRoof Tech pvt. Ltd which was shipped through FedexIndia Economy having tracking id[protected] &[protected] had reached their destination facility on 3/10/20 & 6/10/20 respectively but their final stage delivery is not attempted till now.Scheduled delivery timeline has expired that was 8th october2020, now Scheduled delivery date becomes pending.I have tried to contact Fedex customer service, Fedex social media...

My shipment is still not delivered. The product is received by the local office, and they are not delivering from past 4 days. I am in urgent need of that product, and to which i have paid huge amount.
I am highly dissatisfied with the service....

Sir/mam
My self shibin, i am an ex employee of fedex (Employee id[protected]. I left my job from fedex express tscs. (Banglore, karnataka) before 2 month (July 24 2020) now i reach back to the company for getting my experience letter. And now the manager ram mohan & team leader sathyanarayan rao, they are asking 25, 000/- for getting the experience letter. Please help me for getting my experience letter. They are tourchering me by...

I was supposed to get my parcel delivery on 5th october. It is in customs clearance since 4th october. I submitted all the kyc documents and also got confirmation email of same. But till today i have not received my shipment. I already called customer care almost 15 to 20 times but they don’t know what to do. All they say is to wait. Worst company ever. Why would i choose fedex express delivery if i want to wait! I will never use fedex...

My shipment was supposed to deliver on 5/10/20 and the status says “goods are subjected to regulatory review.”
What does this mean and how long should i wait for my shipment to arrive?...

Tracking No.[protected] status not updated and location is also not updated yet. It has been 2 days since no updation and scheduled delivery is still pending...

I have booked a shipment with awb number :[protected], and I paid the service charge too. Booking date was : 12th Sept, Booking from Kolkata to Rampurhat within state West Bengal. Picked Up on 14th September. Till then its status is showing its in Kolkata Hub. now its 1st Oct.
2 days ago one called my client and asked to pickup it from kolkata hub.
Today I had a chat session with their customer service. They said, the area...