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FedEx Complaints & Reviews

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Last updated Mar 13, 2024
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FedEx reviews & complaints page 52

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P
pavan70.n
from Hyderabad, Telangana
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delivery isn't completed. tried reaching them many times.

Address:Karimnagar, Andhra Pradesh, 505211
Website:Fedex.com

From this courier service an order connected with bajao.com is scheduled to delivery on 8 january before 8 pm. I bought a guitar on 29 december 2018. Online payment is done for it. But it is 11 january 8:30pm no delivery done. I called many times but they didn't respond. They even didnot tell me the exact location of the courier. They told me on 8th jan that within 24 to 48 hours. It's been 3 consecutive days passed away nothing is happening....
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Website:www.fedex.com/en-in/home.html

The below are the details and communication points I had with customer service team of Fedex. The case is pending for 4 months and has been wrongly initiated by Anil Baranwal and misguided and miscommunicated by Sharad Dharan.I was confirmed over call that due to misguidance and long delay Fedex will bear all the charges and I don't have to pay anything regarding my shipment.I asked the customer service to retrieve a call but they are not...
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Address:Hyderabad, Telangana, 500068

I have shipped package from us to india on 11/12/2018, it supposed to be delivered on 11/19/2018. Customs got cleared but fedex guys is bribing money 15000 rupees to deliver package. Fedex is worst service i have experienced, it been 20 days no one responding i sent emails to fedex customer service. Me and my recipient don't get call or email from customs till now but fedex is asking for money. I clearly mentioned those are used clothes due...
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9
9msecurities
from Adoni, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not responding against fake importers of water detectors

Address:500073
Website:www.pqwts.com

We informed fedex and indian customs regarding fake importers, means they are submitting lesser invoices, but from fedex we dont get perfect response, from delhi and hyderabad importing pqwt water detectors from
Hunan puqi geologic exploration institute, china,
Please look into this and do the needful, because of these fake importers we are facing problems with the customers, i have attached the prices also....
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V
vishnuvenom
from Cuddapah, Andhra Pradesh
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delay for my product

Address:Prakasam, Andhra Pradesh, 523166

Hi my tracking no:[protected], is delayed for a month on fedex. As i already complain about this but no action is taken. Please send an update of my product. My friend send to india but i have not done kyc as i submitted the documents. They rejected my kyc as forgot to mention my initial name on the billing address. The document i sent to perform kyc has initial name on it, so just a word missing and they kept hold on my product. Plesae...
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P
pulkitsingla88
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regd: my shipment from us to india

This is in regards to my international shipment to india from usa. This item was shipped online through a company in united states in priority shipping (Which says 3 business days to major cities in india). My shipment was to be sent to chandigarh which is a major city. Firstly there were delays in customs clearance due to kyc as the shipper didn't gave the right contact no. I worked with fedex representatives to get kyc done and it reached...
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N
ngday
from Noida, Uttar Pradesh
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fedex courier pick up boy worst experience

Address:Kolkata, West Bengal, 700091

We have a coporate tie-up but courier pick up boy is denying to pick up the courier from office. The worst experience is that he is not interested to do his own responsibilities and we are complaining in customer care number and sharing all the scenario however not get the solution from customer care side, as well as customer care also not able to find the solutions.

Fedex team, Kindly provide another customer support tools....
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Prabhmeet Singh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fedex delay in clearance - goods subject to regulatory review

Address:122001

My package from us was about to get delivered on monday 10/12/18 but till today i haven't received the same.

Awb[protected]

From past two days its showing "delay in clearance - goods subject to regulatory review"

On contacting fedex customer service, they say we can't do anything with indian customs. If you guys (Fedex) are taking responsibility & charging us to deliver the package safely &...
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N
Nero Faust
from Murwara, Madhya Pradesh
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clearance delay and no updates from 3 days

My tracking no. Is[protected]

I have ordered my product from newegg site it has been in clearance delay for 3 days, still no update or whatsoever.

The shipment arrived in india on 10th dec my package delivering was on 14th dec 2018, but it got delayed and estimated delivery is pending.

Wasn't even informed about why it has been stopped got no mail why it has been in delay and also they didn't...
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V
vishnuvenom
from Cuddapah, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

clearance delay for my product

Address:523155
Website:fedex

Hello @fedexindia, my tracking number is[protected]

This is vishnu vardhan, my shipper booked a shipping from indina jones, usa to chirala, andhra pradesh, india.

The shipment arrived in india on 10th dec my package delivering was on 12th dec 2018 and today it is 15thdec 2018 and my package yet to arrive at my door steps. Whenever i am looking fedex on their helpline number they are replying by saying it...
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I received a mail on 12 dec'18 that, there will be delay for delivering my package, with the above statement as i mentioned in the subject,
It is international delivery, my package suppose to deliver on 8 dec'18 but i changed the delivery date to 10 dec'18, and today on 12 dec'18.

If my package is still not cleared from clearance, then how come you suppose to deliver it on 8 dec'18 and now it is 12 dec'18, what kind...
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S
saurabh_nd
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complain regarding packet mis routed:- pod no. 813441118431 dated 07.12.2018

Address:Dehradun, Uttarakhand, 248001

We have dispatched one packet on date 07.12.2018 from dehradun to new delhi. Consignment has been misrouted to kerala. Pod no.[protected] dated 07.12.2018. Courier fedex.
We want early resolution of same as packet still not found and delivered till date.
Kindly check as its bank consignment and having very important things in it.
Request early resolution....
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L
lo0olie
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

shipment stuck in transit

A specialized form/statement is required for clearance from recipient. I called fedex local office and they advised that the shipper is responsible for whatever form is required.

However, when i spoke to the shipper, they advised me that no one asked them to submit anything from fedex. No one asked me either.

So now my shippment is back to new delhi from mumbai and i don't know who to contact or to speak to....
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م
معآڎ آڵعۅآڞى
from Ambala, Haryana
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my shipment it has been pending

Address:12827

My shipment with tracking number.[protected]
I have shipment from india to egypt from more than two weeks, still till now it's pending, which was about to deliver by monday 3 dec, and now no response and no information for that, why they keeping work slow and i sent a gift to my family their, and as i inform from fedex it will deliver on the time, but till now i it doesn't move or remove that pending status, i need to get information...
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M
Mallik Budhavarapu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

packet not delivered even after 9 days of promised delivery date

Website:fedex.com

[protected] is my tracking id. I sent it on nov 15ht from usa to hyderabad. Status shows it has been at sorting facility in bangalore since nov 22nd. It has been six days. It is very difficult to get an answer from fedex customer service in usa as well as in india. Answer i get is 'we are trying to trace it'.
I do not think customer service people realize the importance and urgency of the packet sent in international express, paying...
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A
Annie Lazarus Gani
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product under regulatory review

Address:620017

[protected] is my tracking id this is my first time import items through fedex, but it doesn't satisfying, my packege at bangalore now and show s items at regulatory review, it doesn't contain any kind of violent items, to be at review for two days. It's also show s that delivery date is also not available this time, but it should be delivered today it's has been 8 days since the shipment made....
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P
PeaceEducation
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fedex (hyderabad) transferred the delivery job to an unprofessional third party company

This is a complaint in reference to fedex shipment id:[protected]. It was a priority overnight parcel meant to be delivered from delhi to hyderabad as soon as possible, but the local fedex facility at hyderabad transferred the delivery job to some negligent third party courier company named "ship delight". The delivery person of the third party courier was extremely rude in his behaviour as he refused to deliver the parcel at my door and...
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T
tradesman india
from Kollam, Kerala
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cargo missing..

Address:641006

Sir/mam
I have booked a cargo via (Aipex worldwide (Opc) pvt ltd.-mumbai) on 24/10/2018 (3 parcels (2 long parcel=1 (32kg big box) paid advance of 9347 (Double the charges of normal cargo).

2) 2 parcel has reached, but the big box, which is of higher value has been lost in transit (32kgs)

3) i spoke to fedexp customer service team, their answer was
A) over sight mistake ts delivered to another client,...
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D
dinesh jai singh
from Bhopal, Madhya Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

miss behave when I ask where my order why not delivered

Address:Jabalpur, Madhya Pradesh, 482004

I send couier to gurgao to jabalpur by fedex couier, i book couier on 12 nov and my couier was reach destination on 19/11/2018 today i call jabalpur office why you delay in delvery, so she told me "yeh sala bakwaas kr rha h or call kat diya ". It means customer apse yeh nhi puch sakta k 19 tarik se apne abhi tk delverd kyu nhi kiya jabki apka office se delvery adress sirf 2.5 km hi h. Fedex ki miss bindu, and deepak inki compalin...
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Misab P V
from Kunnamangalam, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivery issue

Address:Malappuram, Kerala, 676102

You have not yet delivered my product, and its been over a week. I already placed a call regarding this, your care executive assured me my delivery will be done yesterday itself yet there is no response. Please do make sure to deliver today itself. It is of very urgency that i resort to complain. My tracking id[protected]. My complaint no:[protected]. Thank you...
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